49 Emergency Protective Practices for the Medical Office Chapter Outline INTRODUCTION TO DISASTER AND EMERGENCY PLANNING Types of System-wide Disasters and Emergencies Natural Disasters Man-made Disasters and Emergencies Psychological Effects…
35 Emergency Medical Procedures Chapter Outline INTRODUCTION TO EMERGENCY MEDICAL PROCEDURES Office Crash Cart Emergency Medical Services System First Aid Kit OSHA Safety Precautions Guidelines for Providing Emergency Care Respiratory…
46 Medical Insurance Chapter Outline INTRODUCTION TO HEALTH INSURANCE History of Health Insurance Obtaining Health Insurance Paying for Health Insurance and Health Care Factors Affecting Insurance Reimbursement Primary, Secondary, and…
39 Telephone Techniques Chapter Outline INTRODUCTION TO TELEPHONE TECHNIQUES Using the Telephone Effectively Telephone Courtesy Telephone Personality Effective Telephone Communication Telephone Technology Multiline Phones Answering Machines and Voicemail Cell Phones…
50 Obtaining Employment Chapter Outline INTRODUCTION TO OBTAINING EMPLOYMENT Successful Job Search Setting Goals Identifying Potential Employers Tools for a Job Search Preparing a Résumé Writing a Cover Letter Sending…
3 Ethics and Law for the Medical Office Chapter Outline INTRODUCTION TO MEDICAL ETHICS Reasons to Study Ethics Ethics and Health Care Ethical Concepts Ethical Conflict Personal and Professional Ethics…
7 Skeletal System Chapter Outline INTRODUCTION TO THE SKELETAL SYSTEM Overview of the Skeletal System Functions of the Skeletal System Structure of Bone Tissue Classification of Bones General Features of…
12 Circulatory System Chapter Outline INTRODUCTION TO THE CIRCULATORY SYSTEM Heart Overview of the Heart Structure of the Heart Physiology of the Heart Blood Functions and Characteristics of Blood Composition…
9 Nervous System Chapter Outline INTRODUCTION TO THE NERVOUS SYSTEM Functions of the Nervous System Organization of the Nervous System Central Nervous System Peripheral Nervous System Nerve Tissue Neurons Neuroglia…
16 Reproductive System Chapter Outline INTRODUCTION TO THE REPRODUCTIVE SYSTEM Male Reproductive System Testes Duct System Accessory Glands Penis Male Sexual Response Hormonal Control Female Reproductive System Ovaries Genital Tract…
