16. Communicating with indigenous peoples CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Appreciate the importance of using terms appropriately when communicating with indigenous peoples •…
14. Conflict and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the mutual benefits of communicating appropriately during conflict • Identify the typical causes…
13. Stereotypes, judgement and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Understand and recognise stereotypical judgement • Account for the effect of stereotypical judgement…
12. Non-verbal communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain and give examples of non-verbal communication • Discuss the significance of non-verbal communication •…
11. Ethical communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain the importance of ethical communication • List and understand the characteristics of ethical communication…
10. ‘Other’-centred communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain the importance of listening in ‘other’-centred communication • Identify and accommodate the benefits of…
9. Communication with the whole person CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Demonstrate understanding of the concept of and components of the whole person…
5. Awareness of and need for reflective practice CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the importance of reflection for effective communication • Demonstrate…
8. Awareness of different environments CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the physical factors within the environment that influence the quality of the…
7. Awareness of the ‘other’ CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Define and demonstrate a holistic awareness of the ‘other’ • State and understand…
