CHAPTER 7 Healthcare Organizations Mary E. Mancini Objectives • Identify and compare characteristics that are used to differentiate healthcare organizations. • Classify healthcare organizations by major types. • Analyze economic, social, and demographic…
CHAPTER 11 Caring, Communicating, and Managing with Technology Janis B. Smith and Cheri Hunt Objectives • Articulate the role of several new technologies in patient safety. • Describe the core components of…
CHAPTER 15 Selecting, Developing, and Evaluating Staff Diane M. Twedell Objectives • Relate concepts of role theory to position descriptions. • Distinguish key points for the interview of a potential employee. • Delineate…
CHAPTER 10 Power, Politics, and Influence Karen Kelly This chapter describes how power and politics influence the roles of leaders and managers and how leaders and managers use power and…
CHAPTER 19 Collective Action Denise K. Gormley Objectives • Evaluate how key characteristics of selected collective action strategies apply in the workplace through shared governance, workplace advocacy, and collective bargaining. • Distinguish…
CHAPTER 3 Developing the Role of Leader Michael L. Evans This chapter focuses on leadership and its value in advancing the profession of nursing. Leadership development is explained with examples…
CHAPTER 2 Patient Safety Patricia S. Yoder-Wise In any discipline, most practitioners think of a leader as someone with positional authority. Terms such as manager, director, chief, and leader convey…
CHAPTER 14 Staffing and Scheduling Susan Sportsman This chapter explores research regarding the relationship between nurse staffing and various nurse and patient outcomes. It discusses the interrelationship between the personnel…
CHAPTER 5 Legal and Ethical Issues Ginny Wacker Guido This chapter highlights and explains key legal and ethical issues as they pertain to managing and leading. Nurse practice acts, negligence…
CHAPTER 9 Cultural Diversity in Health Care Karen A. Esquibel and Dorothy A. Otto This chapter focuses on the importance of cultural considerations for patients and staff. Although it does…
