Healthcare Organizations

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CHAPTER 7 Healthcare Organizations Mary E. Mancini Objectives • Identify and compare characteristics that are used to differentiate healthcare organizations. • Classify healthcare organizations by major types. • Analyze economic, social, and demographic…

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Caring, Communicating, and Managing with Technology

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CHAPTER 11 Caring, Communicating, and Managing with Technology Janis B. Smith and Cheri Hunt Objectives • Articulate the role of several new technologies in patient safety. • Describe the core components of…

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Selecting, Developing, and Evaluating Staff

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CHAPTER 15 Selecting, Developing, and Evaluating Staff Diane M. Twedell Objectives • Relate concepts of role theory to position descriptions. • Distinguish key points for the interview of a potential employee. • Delineate…

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Power, Politics, and Influence

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CHAPTER 10 Power, Politics, and Influence Karen Kelly This chapter describes how power and politics influence the roles of leaders and managers and how leaders and managers use power and…

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Collective Action

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CHAPTER 19 Collective Action Denise K. Gormley Objectives • Evaluate how key characteristics of selected collective action strategies apply in the workplace through shared governance, workplace advocacy, and collective bargaining. • Distinguish…

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Developing the Role of Leader

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CHAPTER 3 Developing the Role of Leader Michael L. Evans This chapter focuses on leadership and its value in advancing the profession of nursing. Leadership development is explained with examples…

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Patient Safety

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CHAPTER 2 Patient Safety Patricia S. Yoder-Wise In any discipline, most practitioners think of a leader as someone with positional authority. Terms such as manager, director, chief, and leader convey…

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Staffing and Scheduling

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CHAPTER 14 Staffing and Scheduling Susan Sportsman This chapter explores research regarding the relationship between nurse staffing and various nurse and patient outcomes. It discusses the interrelationship between the personnel…

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Legal and Ethical Issues

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CHAPTER 5 Legal and Ethical Issues Ginny Wacker Guido This chapter highlights and explains key legal and ethical issues as they pertain to managing and leading. Nurse practice acts, negligence…

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Cultural Diversity in Health Care

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CHAPTER 9 Cultural Diversity in Health Care Karen A. Esquibel and Dorothy A. Otto This chapter focuses on the importance of cultural considerations for patients and staff. Although it does…

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