Who Are You?
Chapter 1 Who Are You? Themes to Consider Understand your current attitude, and the reasons for your attitude. Explain the benefits of being organized. Develop a plan for managing your…
Enhancing Your Promotability
Chapter 9 Enhancing Your Promotability Themes to Consider Learn how to form a positive relationship with your manager. Develop strategies for handling difficult conversations with your manager. Understand the benefits…
Planning for Career Success
Chapter 8 Planning for Career Success Themes to Consider Set goals and make their achievement a reality. Explain the role of rules in the workplace and the effects they can…
Building Personal Emotional Strengths
Chapter 10 Building Personal Emotional Strengths Themes to Consider Evaluate the state of your self-esteem. Create a plan to boost and sustain your self-esteem. Explain the irrational basis of anxiety….
Managing Your Emotions
Chapter 11 Managing Your Emotions Themes to Consider Recognize when your work and personal problems overlap. Describe the emotional problems that personal problems can cause at work. Describe the components…
Interacting Successfully
Chapter 7 Interacting Successfully Themes to Consider Take responsibility for the success of interactions between you and your clients and between you and your co-workers. Uncover more information by being…
Speaking and Writing Professionally
Chapter 6 Speaking and Writing Professionally Themes to Consider Learn how to speak in a professional manner. Communicate effectively through writing by using and following grammar and spelling guidelines. Adopt…
Ready for Work
Chapter 2 Ready for Work Themes to Consider Act and look like a health care professional. Become someone other people look forward to seeing at work. Understand how your appearance…
Gaining Energy and Reducing Stress
Chapter 3 Gaining Energy and Reducing Stress Themes to Consider Build energy to support perseverance. Differentiate between short-term and long-term energy-building strategies. State why drug abuse and dependency are a…
Dealing with Others
Chapter 5 Dealing with Others Themes to Consider Consider conflict as a neutral aspect of the workplace, capable of producing innovations or difficulties. Understand the role of ego in conflict…
