Quality Improvement and Patient Safety

Nov 6, 2016 by in NURSING Comments Off on Quality Improvement and Patient Safety

Chapter 21 Quality Improvement and Patient Safety Kathleen M. Werner, MS, BSN, RN Learning Outcomes After studying this chapter, the reader will be able to: 1. Apply principles of quality management…

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Staffing and Nursing Care Delivery Models

Nov 6, 2016 by in NURSING Comments Off on Staffing and Nursing Care Delivery Models

Chapter 20 Staffing and Nursing Care Delivery Models Barbara Cherry, DNSc, MBA, RN, NEA-BC Learning Outcomes After studying this chapter, the reader will be able to: 1. Outline key issues surrounding…

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Budgeting Basics for Nurses

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Chapter 17 Budgeting Basics for Nurses Barbara Cherry, DNSc, MBA, RN, NEA-BC Learning Outcomes After studying this chapter, the reader will be able to: 1. Understand the basic terminology of budgeting…

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Nursing Leadership and Management

Nov 6, 2016 by in NURSING Comments Off on Nursing Leadership and Management

Chapter 16 Nursing Leadership and Management Barbara Cherry, DNSc, MBA, RN, NEA-BC Learning Outcomes After studying this chapter, the reader will be able to: 1. Relate leadership and management theory to…

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Information Technology in the Clinical Setting

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Chapter 14 Information Technology in the Clinical Setting Tami H. Wyatt, PhD, RN, CNE Learning Outcomes After studying this chapter, the reader will be able to: 1. Describe key attributes of…

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Effective Communication and Conflict Resolution

Nov 6, 2016 by in NURSING Comments Off on Effective Communication and Conflict Resolution

Chapter 18 Effective Communication and Conflict Resolution Anna Marie Sallee, PhD, MSN, RN “The greatest problem of communication is the illusion that it has been accomplished.” George Bernard Shaw Learning…

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