2. The overall goal of communication for health professionals CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Understand the relevance of the WHO ICF model when…
23. People in particular contexts CHAPTER OBJECTIVES Upon completing this chapter, students should be able to apply knowledge and consolidate the required skills to communicate effectively with people in particular…
22. People with particular conditions CHAPTER OBJECTIVES Upon completing this chapter, students should be able to apply knowledge and consolidate the required skills to communicate effectively with people with particular…
21. People in particular roles CHAPTER OBJECTIVES Upon completing this chapter, students should be able to apply knowledge and consolidate the required skills to communicate effectively with people in particular…
20. People in particular stages of the lifespan CHAPTER OBJECTIVES Upon completing this chapter, students should be able to apply knowledge and consolidate the required skills to communicate effectively with…
19. People experiencing strong emotions CHAPTER OBJECTIVES Upon completing this chapter, students should be able to apply knowledge and consolidate the required skills to communicate effectively with people experiencing strong…
18. Remote communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Define and discuss remote communication • List types of remote communication typically used in the…
16. Communicating with indigenous peoples CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Appreciate the importance of using terms appropriately when communicating with indigenous peoples •…
17. Misunderstandings and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Define and explain a misunderstanding • Explain the factors contributing to understanding • Describe…
14. Conflict and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the mutual benefits of communicating appropriately during conflict • Identify the typical causes…
