Managing risks to patient safety in clinical units
Chapter 11. Managing risks to patient safety in clinical units Alan Merry Introduction Unintended harm to patients from failures in healthcare is now recognised as a public health problem of…
Managing clinical processes: objectives, evidence and context
Chapter 1. Managing clinical processes: objectives, evidence and context Roslyn Sorensen and Rick Iedema Introduction Good health is important to individuals and to national economies (Suhrcke et al 2006). Without…
Co-producing care
Chapter 7. Co-producing care Rick Iedema, Roslyn Sorensen, Christine Jorm and Donella Piper Introduction There is a shift in the role patients play in their healthcare. While the body of…
The collectivity of healthcare: multidisciplinary team care
Chapter 6. The collectivity of healthcare: multidisciplinary team care Eileen Willis, Judith Dwyer and Sandra Dunn Introduction This chapter examines the concept of multidisciplinary team care (MTC), drawing on broader…
Involving communities in decision making
Chapter 13. Involving communities in decision making Gavin Mooney Introduction Ultimately, it is for patients that we seek to improve the management of clinical processes. In recent years, the place…
Organising for quality improvement and patient safety
Chapter 10. Organising for quality improvement and patient safety Ruth Boaden and Gill Harvey Introduction Quality improvement efforts are focused on processes, regardless of whether they are clinical or managerial….
The politics of healthcare: managing the healthcare workforce
Chapter 3. The politics of healthcare: managing the healthcare workforce Pauline Stanton Introduction The healthcare workforce accounts for the largest proportion of all health service costs, and is recognised internationally…
Empowering Partnerships
Chapter 13. Empowering PartnershipsNurses and Those They Care For Kristine Martin-McDonald This chapter: ■ explores the traditional roles of nurses and those they care for; ■ discusses the concepts of…
The Spiritual Dimension in Nursing Care
Chapter 12. The Spiritual Dimension in Nursing Care Noel Schultz This chapter: ■ describes what is meant by spirituality and spiritual wellbeing; ■ illustrates how matters of the spirit and…
Journeys through Illness
Chapter 11. Journeys through IllnessSuffering and Resilience Kristine Martin-McDonald and Cath Rogers-Clark This chapter: ■ explores the notion of living with chronic illness as a journey; ■ explores the concepts…
