Chapter 12 Specificity Objectives 1. Define specificity 2. Identify the usefulness of specificity and its effect on communication behavior 3. Identify strategies to communicate with specificity 4. Contrast the placebo effect and the nocebo…
Chapter 13 Asking questions Objectives 1. Discuss the importance of the skill of asking effective questions 2. Identify six points to keep in mind when asking questions 3. Identify common errors in asking…
Chapter 4 Understanding each other: communication and culture Lois O. Gonzalez, PhD, ARNP, BC and Julia Balzer Riley, RN, MN, AHN-BC Objectives 1. Define culture, ethnicity, and ethnocentrism 2. Discuss reasons why…
Chapter 9 Genuineness Margaret E. Erickson, PhD Objectives 1. Differentiate between genuine and nongenuine behavior 2. Discuss the importance of being genuine with clients and colleagues 3. Participate in exercises to build skills…
Chapter 14 Expressing opinions Objectives 1. Distinguish between giving advice and expressing opinions 2. Identify strategies to express opinions in an assertive way 3. Discuss examples of sharing positive regard for others 4. Identify…
There are four parts to this section: 1 Commencing an intravenous infusion 2 Priming the equipment for intravenous infusion 3 Maintaining the infusion for a period of time 4 Care…
There are three parts to this section: 1 Wound bed preparation 2 Wound drain care 3 Removal of stitches, clips and staples The concluding subsection ‘Patient/carer education: key points’ and…
There are three parts to this section: 1. Principles of tracheostomy care 2. Removal of respiratory tract secretions via a tracheostomy tube 3. Changing a tracheostomy tube/tube management Learning outcomes…
There are three parts to this section: 1 Feeding a dependent patient 2 Enteral feeding 3 Parenteral nutrition 1. FEEDING A DEPENDENT PATIENT Learning outcomes By the end of this…
