Making Decisions and Solving Problems
CHAPTER 6 Making Decisions and Solving Problems Rose Aguilar Welch This chapter describes the key concepts related to problem solving and decision making. The primary steps of the problem-solving and…
Strategic Planning, Goal-Setting, and Marketing
CHAPTER 16 Strategic Planning, Goal-Setting, and Marketing Mary Ellen Clyne Objectives • Articulate the value and importance of conducting an environmental assessment. • Explore the planning process. • Review the purpose of a…
Leading, Managing, and Following
CHAPTER 1 Leading, Managing, and Following Michael R. Bleich Leading, managing, and following are integral to professional nursing practice. Engaging in constructive behaviors associated with these concepts influences patient care…
Understanding and Designing Organizational Structures
CHAPTER 8 Understanding and Designing Organizational Structures Mary E. Mancini Objectives • Analyze the relationships among mission, vision, and philosophy statements and organizational structure. • Analyze factors that influence the design of…
Developing the Role of Manager
CHAPTER 4 Developing the Role of Manager Angela L. Stalbaum and Ana M. Valadez This chapter identifies key concepts related to the roles of the nurse manager. It describes basic…
Conflict: The Cutting Edge of Change
CHAPTER 23 Conflict The Cutting Edge of Change Victoria N. Folse Appropriate conflict-handling strategies are essential in professional nursing practice because conflict cannot be eliminated from the workplace. To resolve…
Thriving for the Future
CHAPTER 30 Thriving for the Future Patricia S. Yoder-Wise This chapter explores the potential for the future and how the changes we face can be maximized to our benefit—organizationally and…
Healthcare Organizations
CHAPTER 7 Healthcare Organizations Mary E. Mancini Objectives • Identify and compare characteristics that are used to differentiate healthcare organizations. • Classify healthcare organizations by major types. • Analyze economic, social, and demographic…
Caring, Communicating, and Managing with Technology
CHAPTER 11 Caring, Communicating, and Managing with Technology Janis B. Smith and Cheri Hunt Objectives • Articulate the role of several new technologies in patient safety. • Describe the core components of…
Selecting, Developing, and Evaluating Staff
CHAPTER 15 Selecting, Developing, and Evaluating Staff Diane M. Twedell Objectives • Relate concepts of role theory to position descriptions. • Distinguish key points for the interview of a potential employee. • Delineate…
