After completing this chapter, the reader will be able to do the following: • Identify the different roles an occupational therapy (OT) practitioner may assume • Describe the three levels of performance for OT practitioners • Explain the role of activity director • Discuss the minimum responsibilities of the occupational therapist (OT) and the occupational therapy assistant (OTA) in service delivery as described in the Standards of Practice • Understand the levels of supervision and parameters that affect these levels • Identify the practices that contribute to successful supervisory relationships • Describe the different types of teams in health care and recognize the importance of interdisciplinary teams • Understand the importance of lifelong learning and professional development • Describe tools that can be used to maintain and document continuing competency It is important to understand what is meant by professional roles and relationships. Crist explained that roles specify positions or sets of stipulated job-related responsibilities.13 Each role carries with it specific expectations for job performance and responsibilities. An individual’s ability to function in a role is based on educational preparation, professional boundaries and responsibilities, and prior experience in the role.13 As in life, most people working in organizations have multiple roles. The connection of different roles to one another is a relationship. Working organizations are made up of many relationships. The combination of roles and relationships defines expectations in the organization and clarifies interactions.13 Direct client care is the role most commonly assumed by the OT practitioner who is just entering the field. However, there are an additional 10 roles identified by the profession that can potentially be held by OTs and OTAs. These include consumer educator, fieldwork educator in a practice setting, supervisor, administrator in a practice setting, consultant, academic fieldwork coordinator, faculty, academic program director, researcher/scholar, and entrepreneur. Each of these roles and a description of its major functions are shown in Table 7-1. Often, OT practitioners function in more than one role—at times within the same job. For example, an OT may provide direct client services and perform the functions of an administrator; an OTA may hold positions as both a faculty member and clinician. Table 7-1 Note: Many jobs involve more than one role, and job titles vary by setting. Adapted from American Occupational Therapy Association: Career exploration and development: A companion guide to the occupational therapy roles document. In COTA Information Packet: A Guide for Supervision, Bethesda, MD, 1995, AOTA. As the career of an OT practitioner progresses, he or she may wish to advance within the service delivery path or transition into a role outside of service delivery. This is referred to as career development. How the individual develops in a career will depend upon previous choices about roles and relationships.13 There are three ways in which career development occurs in occupational therapy: vertical movement within a setting, lateral movement across settings, and maturation within a role.13 In vertical movement within a setting, the practi-tioner moves up in the organization to progressively higher positions. For example, a practitioner may move to the role of fieldwork educator, then department supervisor, and eventually manager of a rehabilitation clinic. A lateral movement across settings might involve an expert clinician transitioning to the role of a clinical instructor in a university setting. The third means of career development is the maturation of the individual within a specific role from entry level, to intermediate level, to an advanced level, for example, from entry-level clinician to advanced clinical specialist. OT practitioners perform at one of three levels: entry, intermediate, or advanced. An individual’s level of performance is not based on years of experience in the field because this is not a valid indicator of performance. Instead, the practi- tioner’s level of performance is based on attaining a higher skill level through work experience, education, and professional socialization.9 Table 7-2 describes the levels of performance and demonstrates how a practitioner’s career may develop as knowledge and skill increase. The entry-level practitioner is expected to be responsible for and accountable in professional activities related to the role. In states with licensure laws, entry-level practice is defined by the licensure law and supporting regulations. The intermediate-level practitioner has increased responsibility and typically pursues specialization in a particular area of practice. The advanced-level practitioner is considered an expert, or a resource, in the respective role. Table 7-2 Acceptance of responsibilities and accountability for role-relevant professional activities is expected. Specialization is frequently initiated, along with increased responsibility for collaboration with other disciplines and related organizations. Participation in role-relevant professional activities is increased. Contribution to the knowledge base and growth of the profession results in being considered an expert, resource person, or consultant within a role. This expertise is recognized by others inside and outside of the profession through leadership, mentoring, research, education, and volunteerism. Adapted from American Occupational Therapy Association: Occupational therapy roles, Am J Occup Ther 47:1087, 1993. The role of activity director is one for which the OTA is well qualified and can function independently.21 Activity directors are typically employed in group homes, institutions for people with mental retardation, assisted living facilities, and long-term care facilities for older persons. In these types of facilities, residents may withdraw and become isolated. The activity director is responsible for planning, implementing, and documenting an ongoing program of activities that meet the needs of the residents. The activity director needs to be aware of and adhere to regulations for activity programs and personnel that have been set forth by Medicare, state health departments, and licensing agencies. The Standards of Practice18 for the National Association of Activity Professionals classifies activities that are provided to the client as supportive, providing maintenance, or empowering. Supportive activities are commonly provided to individuals who do not have the cognitive or physical ability to participate in a group program. The purpose of these activities is to promote a comfortable environment and to provide stimulation to those individuals. Examples include placing meaningful objects in the person’s room and providing background music. Maintenance activities are those that provide opportunities for the individual to maintain physical, cognitive, social, emotional, and spiritual health. Examples of maintenance activities are exercise groups, games such as shuffleboard, creative writing, and choir. Empowering activities are geared toward promoting self-respect, and they offer opportunities for self-expression, personal responsibility, and social responsibility. Writing a facility newsletter or forming a council dedicated to resolving residents’ issues are examples of empowering activities.18 Detailed information on the role of the OTA as an activity director can be found in Ryan’s Occupational Therapy Assistant.21 The Standards of Practice for Occupational Therapy6 defines the minimum requirements for OT practitioners working in service delivery. The standards are delineated into four areas: (1) professional standing and responsibility; (2) screening, evaluation, and reevaluation; (3) intervention; and (4) outcomes. These standards are summarized in Table 7-3 and printed in full in Appendix B. Table 7-3 Adapted from American Occupational Therapy Association: Standards of practice for occupational therapy, Am J Occup Ther 64(6):415–420, 2010. It is important to remember that these standards are guidelines developed by the American Occupational Therapy Association (AOTA) that support the Scope of Practice for Occupational Therapy.8 They are often used by states in the formation of licensure laws and supporting regulations for occupational therapy practice. State licensure laws provide a legal definition of practice for that state and may delineate specific responsibilities for the OT and OTA related to role delineation, supervision, documentation, and advanced practice (see Chapter 5). The OT practitioner must provide services in accordance with the laws or regulations of the state in which he or she practices. Other regulatory agencies, such as the Centers for Medicare and Medicaid Services (CMS), also have regulations that supersede these guidelines. The first standard delineates requirements related to professional standing and responsibility for all OT practitioners. Key points related to Standard I are that the OT practi-tioner: (1) deliver services that reflect the philosophical base of occupational therapy; (2) be knowledgeable about and deliver services in accordance with AOTA standards, policies, and guidelines, and state and federal regulations; (3) maintain current licensure, registration, or certification as required; (4) abide by the AOTA Occupational Therapy Code of Ethics,4 and Standards for Continuing Competence;5 (5) maintain current knowledge of legislative, political, social, cultural, and reimbursement issues; and (6) be knowledgeable about evidence-based research.6 The second standard outlines the practitioner’s responsibilities during screening, evaluation, and reevaluation. An OT accepts and responds to referrals and initiates the screening, evaluation, and reevaluation process. The OT is responsible for analyzing and interpreting the evaluation data. The OTA contributes to the process by performing assessments that have been delegated by the OT. The OTA communicates verbally or in writing to the OT his or her observations of the assessment and the client’s abilities. The OT then completes and documents the evaluation results. The OTA contributes to the documentation of the evaluation results. The OT recommends additional consultations or refers clients to appropriate sources as needed.6 Practitioner responsibilities during the intervention stage of service delivery are described in Standard III. The OT has the overall responsibility for documentation and implementation of the intervention, based on the evaluation, client goals, current best evidence, and clinical reasoning. The OTA can select, implement, and modify therapeutic activities (consistent with his or her demonstrated competency, delegated responsibilities, and intervention plan). The OT, with contributions from the OTA, modifies the intervention plan throughout the process and documents the client’s responses and any changes to treatment.6 Requirements and responsibilities related to outcomes are delineated in Standard IV. The OT selects, measures, documents, and interprets outcomes that are related to the client’s ability to engage in occupations. The OT is responsible for documenting changes in the client’s performance and for discontinuing services. A discontinuation plan or transition plan is prepared by the OT, with contributions from the OTA regarding the client’s needs, goals, performance, and follow-up services. Either practitioner facilitates the transition process in collaboration with the client, family members, and significant others. The OT evaluates the safety and effectiveness of the occupational therapy processes and interventions; the OTA contributes to this evaluation of safety and effectiveness.6
The Occupational Therapy Practitioner
Roles, Responsibilities, and Relationships
Professional Roles and Career Development
Role
Major Function
Practitioner—OT
Provides quality occupational therapy services, including evaluation, intervention, program planning and implementation, discharge planning–related documenta-tion, and communication. Service provision may include direct, monitored, and consultative approaches.
Practitioner—OTA
Provides quality occupational therapy services to assigned individuals under the supervision of an OT.
Educator (consumer, peer)
Develops and provides educational offering or training related to occupational therapy to consumer, peer, and community individuals or groups.
Fieldwork Educator (practice setting)
Manages Level I or II fieldwork in a practice setting. Provides OT students with opportunities to practice and carry out practitioner competencies.
Supervisor
Manages the overall daily operation of occupational therapy services in defined practice area(s).
Administrator (practice setting)
Manages department, program, services, or agency providing occupational therapy services.
Consultant
Provides occupational therapy consultation to individuals, groups, or organizations.
Academic Fieldwork Coordinator
Manages student fieldwork program within the academic setting.
Faculty
Provides formal academic education for OT or OTA students.
Academic Program Director
Manages the educational program for OT or OTA students.
Researcher/Scholar
Performs scholarly work of the profession, including examining, developing, refining, and evaluating the profession’s body of knowledge, theoretical base, and philo-sophical foundations.
Entrepreneur
Entrepreneurs are partially or fully self-employed individuals who provide occupa-tional therapy services.
Levels of Performance
Role
Major Focuses
Entry
Intermediate
Advanced
Specialized Roles
Activity Director
Roles and Responsibilities During Service Delivery
Service
Occupational Therapist
Occupational Therapy Assistant
Evaluation
Directing the evaluation process.
Directing all aspects of the initial contact during the evaluation, including need for service, defining the problems within the domain of occupational therapy, determining client goals and priorities, establishing intervention priorities, determining further assessment needs, and determining assessment tasks that can be delegated to the OTA.
Initiating and directing the evaluation, interpreting the data, and developing the intervention plan.
Contributing to the evaluation process by implementing delegated assessments.
Providing verbal and written reports of observations and client capacities to the OT.
Intervention planning
Overall development of the occupational therapy intervention plan.
Collaborating with the client to develop the plan.
Collaborating with the client to develop the plan.
Being knowledgeable about evaluation results and for providing input into the intervention plan, based on client needs and priorities.
Intervention implementation
The overall implementation of the intervention.
Providing appropriate supervision when delegating aspects of intervention to the OTA.
Being knowledgeable about the client’s occupational therapy goals.
Selecting, implementing, and modifying therapeutic activities and interventions that are consistent with demonstrated competency levels, client goals, and the requirements of the practice setting.
Intervention review
Determining the need for continuing, modifying, or discontinuing occupational therapy services.
Contributing to this process by exchanging information with and providing documentation to the OT about the client’s responses to and communications during intervention.
Outcome evaluation
Selecting, measuring, and interpreting outcomes that are related to the client’s ability to engage in occupations.
Being knowledgeable about the client’s targeted occupational therapy outcomes and providing information and documentation related to outcome achievement.
Implementing outcome measurements and providing needed client discharge resources.