Involving communities in decision making
Chapter 13. Involving communities in decision making Gavin Mooney Introduction Ultimately, it is for patients that we seek to improve the management of clinical processes. In recent years, the place…
Organising for quality improvement and patient safety
Chapter 10. Organising for quality improvement and patient safety Ruth Boaden and Gill Harvey Introduction Quality improvement efforts are focused on processes, regardless of whether they are clinical or managerial….
The politics of healthcare: managing the healthcare workforce
Chapter 3. The politics of healthcare: managing the healthcare workforce Pauline Stanton Introduction The healthcare workforce accounts for the largest proportion of all health service costs, and is recognised internationally…
