Office Environment and Daily Operations
12 Office Environment and Daily Operations Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. List five specific actions that must be taken to prepare for patients…
Patient Reception and Processing
11 Patient Reception and Processing Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Explain the purpose of the office mission statement. 3. List several patient amenities and…
The Electronic Medical Record
15 The Electronic Medical Record Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Discuss the presidential Executive Order that led to the implementation of electronic medical…
Scheduling Appointments
10 Scheduling Appointments Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Describe scheduling guidelines. 3. Discuss the advantages of computerized appointment scheduling. 4. Explain the features that should…
Principles of Pharmacology
33 Principles of Pharmacology Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Apply critical thinking skills in performing patient assessment and care. 3. Distinguish among the government…
Telephone Techniques
9 Telephone Techniques Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Determine and discuss the source of incoming and outgoing calls to a physician’s office. 3. Describe…
Patient Education
29 Patient Education Learning Objectives 1. Apply critical thinking skills in performing the patient assessment and patient care. 2. Recognize the implications of health and illness models for patient education. 3. Instruct patients…
Assisting in Geriatrics
48 Assisting in Geriatrics Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Apply critical thinking skills in performing the patient assessment and patient care. 3. Discuss the…
