Got Queens, Princesses, and Workplace Terrorists? Managing Their Reign of Terror “Queen” behavior in the workplace is not unique to nursing. However, in a predominantly female workplace, anger, powerlessness,…
Competencies for a Changing Workplace Managing New Rules, New Roles Do your staff members cling to old patterns of working just because “we’ve always done it this way”? This…
Anticipating Change Managing Staff Anxiety, Uncertainty, and Fear Change is the only constant in health care organizations as they adapt to today’s realities. Staff nurses face countless challenges as…
From Isolation to Collaboration Managing a New Way of Being Once you have managed the predictable chaos and confusion over the introduction of something or someone new you can…
Now What? Managing Chaos and Confusion Once change has been introduced to your staff as inevitable, your main task and that of staff is to “make it work.” Meet…
It’s Over Managing the End of Old Ways of Being One of the advantages of good teamwork is the familiarity that team members have with one another. They know…
Got Resistance? Expect It! Welcome It! Manage It! Welcome to the murky, energy-sapping world of resistance, with its cast of shady characters. How do you recognize and manage overt…
“It Was the Best of Times, It Was the Worst of Times . . . ” Managing and Facilitating Change and Transitions The ability to facilitate change and manage…
The Buck Stops Here Managing Professional Practice This chapter reinforces your ultimate accountability as the nurse manager to ensure that professional nursing practice is alive and well in your…
