Relaxation
Chapter 20 Relaxation Objectives 1. Discuss the H.A.L.T. approach for resiliency and stress management 2. Discuss the importance of relaxation skills for the nurse 3. Identify stressors in nursing 4. Describe guidelines for beginning…
Solving problems together
Chapter 3 Solving problems together Objectives 1. Define mutuality in nurse–client relationships 2. Discuss the use of face work and politeness theory in approaching clients 3. Discuss mutual problem solving to involve the…
Self-disclosure
Chapter 11 Self-disclosure Objectives 1. Define self-disclosure in the helping relationship 2. Define immediacy in the helping relationship 3. Identify guidelines for appropriate self-disclosure by the nurse 4. Distinguish between helpful and nonhelpful disclosures…
The changing world of electronic communication
Chapter 6 The changing world of electronic communication Cindy Carter, MSN, BSN, RN, IBCLC, RLC Objectives 1. Provide one reason nurses need knowledge of electronic communication 2. Discuss the role of a…
Specificity
Chapter 12 Specificity Objectives 1. Define specificity 2. Identify the usefulness of specificity and its effect on communication behavior 3. Identify strategies to communicate with specificity 4. Contrast the placebo effect and the nocebo…
Asking questions
Chapter 13 Asking questions Objectives 1. Discuss the importance of the skill of asking effective questions 2. Identify six points to keep in mind when asking questions 3. Identify common errors in asking…
Expressing opinions
Chapter 14 Expressing opinions Objectives 1. Distinguish between giving advice and expressing opinions 2. Identify strategies to express opinions in an assertive way 3. Discuss examples of sharing positive regard for others 4. Identify…
Genuineness
Chapter 9 Genuineness Margaret E. Erickson, PhD Objectives 1. Differentiate between genuine and nongenuine behavior 2. Discuss the importance of being genuine with clients and colleagues 3. Participate in exercises to build skills…
Understanding each other: communication and culture
Chapter 4 Understanding each other: communication and culture Lois O. Gonzalez, PhD, ARNP, BC and Julia Balzer Riley, RN, MN, AHN-BC Objectives 1. Define culture, ethnicity, and ethnocentrism 2. Discuss reasons why…
