patient-centred putting the needs of the patient at the centre of processes and priorities. Problems in healthcare communication Only about 50% of patients recently surveyed by the Commonwealth Fund in…
Aboriginal perspectives on health As are Aboriginal worldviews generally, Aboriginal perspectives on health have been described as ‘holistic’. The term ‘holistic’ means that such perspectives take account of a wide…
regulation the rules and procedures which are issued by government to ensure care is provided in ways that conform with the standards and evidence that are accepted in Australia as…
communication the process of people engaging in the exchange of knowledge, information, feelings and meanings. Communication can encompass spoken and written language, bodily gestures and meanings invested in things outside…
incident an unplanned event that results in an undesirable outcome for the patient. When a patient experiences harm as a result of an incident, it is now mandatory in most…
cancer an illness that results from abnormal cell division in the body. immigrants people from countries other than Australia who have moved to Australia. minority groups groups of people from…
rurality physical proximity, or remoteness from, to metropolitan settings. Regional geographical areas in closest proximity to metropolitan areas are often referred to as rural areas. Remote geographical areas are those…
informed consent the process of ensuring that the patient consents to being subjected to medical treatments. Patients are asked to engage in informed consent prior to treatments or interventions, and…
e-health information and communication technologies such as electronic health records, telemedicine and telecare, tele- and videoconferencing health and medical websites, and applications that enable tracking, measuring and recording of biophysiological…
law legislation (enacted by Australian parliaments) and case law (law made by judges hearing a case). patient safety incident ‘an event or circumstance that could have resulted, or did result,…
