Loss, Death, and Palliative Care



Loss, Death, and Palliative Care


Kathleen Jett



A STUDENT SPEAKS


When I started nursing school I was so afraid that I would have to take care of someone who was dying—or maybe even died! Then I found out that to share that time before death with a person is a special privilege.


Ana, age 20


AN ELDER SPEAKS


When we were in our 60s, my friends and I met over cards, went on trips, and experienced all of the joys of retirement. We didn’t have much time to worry about aches and pains. In our 70s we had less time to play because we were busy visiting one another in the hospital or in nursing homes. In our 80s we met frequently again, but it was usually at our friends’ funerals, leaving little time for cards or travel. Now that I am in my 90s, hardly any of my friends are still alive; you know it gets kind of lonely, so you just have to make new younger friends!


Theresa, age 93




Loss, Grief, and Bereavement


imagehttp://evolve.elsevier.com/Ebersole/TwdHlthAging


Loss, dying, and death are universal, incontestable events of the human experience. With age, the number of losses increases. Some of these are associated with the normal changes with aging, such as the loss of flexibility in the joints, and some are related to the normal changes in everyday life and life transitions, such as moving and retirement. Other losses are those of loved ones through death. Some deaths are considered normative and expected, such as that of older parents. The death of adult children or grandchildren is considered non-normative and always unexpected.


Regardless of that which is lost, each one has the potential to trigger grief and the process we call bereavement or mourning. Only the person facing the loss can determine its meaning. The terms grief, bereavement, and mourning are commonly used interchangeably. However, grief is an individual’s response to a loss. Bereavement is an active and evolving process as one copes with grief. Mourning includes those behaviors used to incorporate the loss into one’s life. Mourning behaviors are influenced by social norms and defined in cultural norms that proscribe the appropriate ways of both reacting to the loss and coping with it, such as wearing black in many traditions or covering the mirrors and windows and “sitting shiva” in Jewish traditions.


Although there are well-defined cultural expectations in response to loss through death, no guidelines exist for behavior when the loss is of another type. For example, there is a loss of autonomy when one can no longer care for oneself, the loss of the long-time companionship of a pet, or perhaps even self-esteem as one copes with physical changes.


One loss and its accompanying grief may be superimposed on others such as relocation, a shrinking support network, economic changes, or role change. This phenomenon can lead to a continual state of grieving, known as bereavement overload. No sooner has the individual begun to grieve for one loss, and then another occurs, and so forth. When the losses accumulate in quick succession, the griever may become incapacitated and require careful and skilled support and guidance.


This chapter addresses grief as a response to loss, the needs of the person with life-limiting conditions, and the provision of palliative care. Loss is considered broadly to include anything that has meaning to the person. The purpose of this chapter is to provide gerontological nurses the basic information needed to promote effective grieving and good and appropriate deaths. It further provides a background to palliative care.



Grief Work


Researchers have tried for years to understand the grieving process, resulting in a number of proposed models and theories to explain and predict the human response. Elisabeth Kübler-Ross is best known for describing what have become known as the [emotional] stages of dying (1969). Other notable theorists looked specifically at the grieving process; these include Rando (1995), Worden (2009), Corr (2000), and Doka (1989). The models evolved between the 1960s and 1990s and strongly influence what nurses, physicians, other health care professionals, and society in general have been taught about grieving and dying. Although intended to describe physical death and related grief, we propose that these same models can be applied to grieving of any of the losses in the lives of older adults that are considered significant or meaningful, from anticipating the loss of self to that of others.



A Loss Response Model


Regardless of the theorist, grief is described as a process that has a beginning with physical and psychological manifestations; a middle, when the griever’s day-to-day functioning may be affected; and an end, when the individual emerges refocused and has adjusted to the loss. Influenced by esteemed psychiatrist Avery Weisman (1979) and building on the work of thanatological scholars and that of the nurse Barbara Giacquinta (1977), a systems approach is proposed to both understand the grieving process and design nursing interventions to provide comfort and support to those who have experienced or are experiencing a loss. In the Loss Response Model, the family and the person as grievers are viewed as a system that strives to maintain equilibrium (Figure 23-1). A systems approach lends itself to an understandable and usable model of the grieving process from which nursing interventions are easily developed.



From the perspective of this model, when loss occurs within the system, the impact is experienced as a state of disequilibrium. The system is in chaos; either the person or family members are acutely grieving and functional disruption ensues (that is, the usual patterns of the system are disturbed), with the result that dysfunction interferes with usual day-to-day activities. The loss seems unreal. The first step toward reestablishing equilibrium is to attempt to make sense of the chaos. The family or individual then searches for meaning: why did this happen to us? How will we survive the loss? If an elder is responding to the loss of a child or a grandchild, thoughts of “why wasn’t it me?” are common. The next step toward equilibrium is movement toward integration of the loss. The griever(s) informs others. Each time the story is repeated, the loss becomes more real, and the system begins movement toward a new steady state. Informing others involves engaging emotions that may have been previously withheld or subdued because of the shock of the impact. The engagement of emotions serves as the threads upon which the system can be stabilized. The expression of emotions can release energy that can be used to reorganize the family structure. As roles change, adaptation and accommodation are necessary. Someone else steps in to perform the roles of the person who is now unable to do so is absent. For example, when the elder patriarch dies, the eldest son may step up and assume some of his father’s roles and responsibilities. Finally, if the system is to survive, it will need to redefine itself. One of the ways that it does this is by reframing its memories. Families accept that family portraits and reunions are still possible, just different from how they were before the loss, or they accept that a person can still be vital, active, and important even after the loss of the ability to drive a car, to walk unassisted, or to live alone.



Types of Grief


Grieving takes enormous amounts of physical and emotional energy. It is the hardest thing anyone can do and may be especially hard for those who are accumulating losses, as one does with aging, or face multiple losses at the same time, such as following a catastrophic event. The most common types of grief are anticipatory, acute, chronic, and complicated. Another type, disenfranchised or unspeakable grief, may be occurring and hidden but nonetheless can be quite significant.



Anticipatory Grief


Anticipatory grief is the response to a real or perceived loss before it occurs—a dress rehearsal, so to speak. One observes grief in preparation for a potential loss, such as loss of belongings (e.g., selling a home), moving (e.g., into a nursing home), or knowing that a body part or function is going to change (e.g., a mastectomy), or in anticipation of the death of a loved one. Behaviors that may signal anticipatory grief include preoccupation with the particular loss, unusually detailed planning, or a sudden change in attitude toward the thing or person to be lost.


If the loss is certain but the timing is either uncertain or it does not occur when or as expected, those awaiting the loss may become irritable or impatient, not because they want the loss to occur but in response to the emotional ups and downs of the waiting. Glaser and Strauss (1968) describe what they call an interruption in the sentimental order of a nursing unit when this occurs—no one quite knows how to behave. Family and friends as well as professional grievers, such as nurses, usually deal much more easily with known losses at a known time or in a set manner (Glaser and Strauss, 1968). Some individuals feel more in control of the situation because anticipatory grief facilitates planning and preparation for death by saying goodbyes in special ways (Zilberfein, 1999).


Anticipatory grief also can result in the phenomenon of premature detachment from an individual who is dying or detachment of the dying person from the environment. Pattison (1977) calls this premature withdrawal of others sociological death and premature withdrawal from loved ones prior to death psychological death. In either case, the person who is dying is no longer involved in day-to-day activities of living and essentially suffers a premature death.



Acute Grief


Acute grief is a crisis. It has a definite syndrome of somatic and psychological symptoms of distress that occur in waves lasting varying periods of time. These symptoms may occur every time the loss is acknowledged, others are informed, or another person offers condolences. Preoccupation with the loss is a phenomenon similar to daydreaming and is accompanied by a sense of unreality. Depending on the situation, feelings of self-blame or guilt may be present and manifest themselves as hostility or anger toward usual friends, depressive signs, or withdrawal.


It is often difficult for persons who are acutely grieving to accomplish their usual activities of daily living or meeting other responsibilities (functional disruption). Even if the tasks are accomplished, the person may complain of feeling distracted, restless, and “at loose ends.” Common, simple activities, such as dressing, that normally take a few minutes may take much longer. Deciding which clothing to wear may seem too complex a task. Fortunately, the signs and symptoms of acute grief do not last forever, or none of us could survive. Acute grief will be the most intense in the months immediately after the loss, with the intensity of feelings lessening over time. Acute grief is experienced at a national or global level after catastrophic events, such as the attack of the World Trade Centers in New York City or the Indonesian tsunami.



Chronic Grief


Grieving takes time, sometimes much longer than anyone anticipates. In most cases, the acute grief comes to some resolution as memories are reframed. For many, there is a lingering sadness referred to as shadow grief (Horacek, 1991). It may temporarily inhibit some activity but is considered a normal response. The intermittent pain of grief may be triggered by anniversary dates (birthdays, holidays, anniversaries) or by sensory stimuli, such as the smell of perfume, a color, or a sound (Box 23-1). For the survivors of major tragedies, war, or crime, the “shadows” may never completely go away. Persons may deal with this response to their loss in many different ways. Each year, individuals visit the Vietnam War Memorial in Washington, D.C., to remember and leave items that connect them to those who have died. Similarly, individuals make pilgrimages to the Wailing Wall in Jerusalem, praying and placing prayer papers in the crevices of the wall. In Mexico, the annual holiday “Day of the Dead” is a time when people visit the graves of their family members, leave food, grieve anew, and feel a renewed sense of connection with those who have died before them. These practices may instead be considered healthy and restorative for those who participate. Other chronic grief is a form of complicated grieving.




Complicated Grief


Some chronic grief is more than that of shadow and crosses over the boundary to what we call complicated grief. It has been thought that complicated grief begins with chronic, uncomplicated grief but that obstacles interfere with its evolution toward adjustment, so that the reestablishment of equilibrium is distrubed. The memories resist being reframed for many months and even years. Issues of guilt, anger, and ambivalence toward the individual who has died are factors that will impede the grieving process until these issues are resolved. Reactions are exaggerated and memories are experienced as recurrent acute grief—repeatedly, months and years later. Signs of possible complicated grief include excessive and irrational anger, outbursts in social settings, and insomnia that lingers for an extended time or surfaces months or years later. The grief may also trigger a major depressive episode. Cognitive difficulties that accompany a major depressive episode may be misinterpreted as dementia in the very frail and result in inappropriate treatment. This type of grief requires the professional intervention of a grief counselor, a psychiatric nurse practitioner, or a psychologist who is skilled in helping grieving elders (Corless, 2006).



Disenfranchised Grief


The person whose loss cannot be openly acknowledged or publicly mourned experiences what is called disenfranchised or unspeakable grief. The grief is socially disallowed or unsupported (Doka, 1989). The person does not have a socially recognized right to be perceived or function as a bereaved person. In other words, a relationship is not recognized; the loss is not sanctioned; or the griever is not recognized. Disenfranchised grief has frequently been associated with domestic partnerships (e.g., same-sexed partner) and marriages (e.g., bi-racial), in which the family of the deceased does not acknowledge the partner, or in secret relationships (e.g., extra-marital), in which the involved party cannot tell others of the meaning or depth of the attachment. Disenfranchised grief can also occur in situations of family discord, in which a member of the family is considered the “black sheep.” An unspeakable grief may follow a suicide or death due to AIDS. The person in late life can experience disenfranchised grief when family or friends do not understand the full meaning, for example, of a retiree’s retirement, the death of a pet, or gradual losses caused by chronic conditions. Families coping with a member who has Alzheimer’s disease may also experience disenfranchised grief when others perceive the death of the elder as a blessing and fail to support the griever or caregiver who has struggled for years with anticipatory grief and now must cope with the actual death.



Factors Affecting Coping with Loss


In the language of the Loss Response Model, coping with loss is the ability to move from a state of chaos and disequilibrium to one of reorder, equilibrium, and peace. Many factors affect the ability to cope with loss and grief (Box 23-2).



BOX 23-2


Factors Influencing the Grieving Process






From Beare PG, Myers JL: Adult health nursing, ed 3, St Louis, 1998, Mosby.


Psychiatrist Avery Weisman found that those who are more likely to effectively deal with loss are “good copers” (1979, p. 42-43). These are individuals or families who have experience with the successful management of crisis. They are resourceful, and they are able to draw on techniques that have worked in the past. These individuals or families do the following:



In other words, the persons who cope with loss most effectively are those who can acknowledge the loss and try to make sense of it. They can maintain composure, use generally good judgment, and can remain optimistic without denying the loss. Good copers seek guidance when it is needed.


On the contrary, those who cope less effectively have few, if any, of these abilities. They tend to be more rigid, pessimistic, and demanding, and they experience emotional extremes. They are more likely to be dogmatic and expect perfection from themselves and others. Ineffective copers are also more likely to live alone, socialize little, and have few close friends or have an ineffective support network. They may have a history of mental illness, or they may have guilt, anger, and ambivalence toward the individual who has died or that which has been lost. Those at risk for pathological grief will more likely have unresolved past conflicts or be facing the loss at the same time as other secondary stressors. They will have fewer opportunities as a result of the loss. They are the elders who are most in need of the expert interventions of grief counselors and skilled gerontological nurses.



Promoting Healthy Aging: Implications for Gerontological Nursing


Loss, grief, and death are parts of the lives of all and occur with increasing frequency as one ages. The goal of the gerontological nurse is not to prevent grief but to support those who are grieving and coping with loss. Although the acute emotions associated with loss will go away, the potential long-term detrimental effects can be ameliorated. While promoting healthy aging, the nurse works with grieving elders as part of the normal workday; this is both a privilege and a responsibility. It is one of the few areas in nursing in which small actions can make a large difference in the quality of life for the persons to whom we provide care.



Assessment


The goal of the grief assessment is to differentiate those who are likely to cope effectively from those who are less likely so that appropriate interventions can be planned (Box 23-3). A grief assessment is based on knowledge of the grieving process. Data are obtained through observation of behavior of the individual in the context of gender and culture (Goldstein et al., 2004).



BOX 23-3


Assessment of the Dying Patient and Family



Patient




Age


Gender


Coping styles and abilities


Social, cultural, ethnic background


Previous experience with illness, pain, deterioration, loss, grief


Mental health


Lifestyle


Fulfillment of life goals


Amount of unfinished business


The nature of the illness (death trajectory, problems particular to the illness, treatment, amount of pain)


Time passed since diagnosis


Response to illness


Knowledge about the illness or disease


Acceptance or rejection of the diagnosis


Amount of striving for dependence or independence


Feelings and fears about illness


Comfort in expressing thoughts and feelings and how much is expressed


Location of the patient (home, hospital, nursing home)


Relationship with each member of the family and significant other since diagnosis


Family rules, norms, values, and past experiences that might inhibit grief or interfere with a therapeutic relationship




From Hess PA: Loss, grief, and dying. In Beare P, Myers J: Adult health nursing, ed 3, St Louis, 1998, Mosby.


A thorough grief assessment includes questions about spiritual or existential needs, such as recent significant life events, and the relationship to that which has been or will be lost. How many other stressful or demanding events or circumstances are going on in the griever’s life? Information about concurrent life stresses will help determine the intensity of support needed and the risk for complicated grieving. The nurse determines what stress management techniques are normally used and if they have been helpful (e.g., talking it out) or detrimental (e.g., substance abuse) in the past. Are usual support systems available? Was the griever’s identity closely tied to that which is lost, such as a lifelong athlete who is faced with never walking again? If the loss is of a partner, how was the relationship? The loss of an abusive or controlling partner may liberate the survivor, who may feel guilty for not feeling the amount of grief they or others expect. For many older women who depended on their spouses financially, death may leave them impoverished, significantly complicating their grief. A survivor may be suddenly homeless after the loss of a domestic partner in jurisdictions in which such relationships are unrecognized. Knowing more about the loss and the effect of the loss on the elder’s life will enable the nurse to construct and implement appropriate and caring responses.



Interventions


Therapeutic communication, a basic nursing skill, is the cornerstone of gerontological nursing, end-of-life care, and palliative care. This includes knowing what to say and when to listen. At all times, communication begins with gently establishing rapport. Nurses introduce themselves and explain their roles (e.g., charge nurse, staff nurse, medication nurse) and the time they will be available.



Loss Response Model


If it is the time of impact (e.g., just after a new serious diagnosis, at the death of a family member, or as a new but resistant resident of a long-term care facility), nurses can provide support and a safe environment ensuring that basic needs, such as meals or rest, are met. While it is tempting to give advice at this time, it is more therapeutic to provide a grieving person permission to express feelings. The nurse can soften the despair by fostering reasonable hope, such as, “You will make it through one moment at a time, and I will be here to help.”


Nurses observe for functional disruption and offer support and direction in the immediate postcrisis period. They may have to help the family figure out what needs to be done immediately and find ways to do it—the nurse either offers to complete the task or finds a friend or family member who can step in so the disruption does not have any deleterious effects and movement toward equilibrium is possible.


As grievers search for meaning, they may need help finding what they are looking for and spend time talking it out. Sometimes what they are looking for is information about a disease, a situation, or a person, and the nurse can assist in obtaining the information whenever possible. Talking it out requires active listening when grievers are trying to make sense of the loss and find meaning in it, questioning their values, and constructing new ones to account for the change in their reality.


The expressions of grief and emotion, be they moments of panic or hysteria, and sharing them with others help make the grief less frightening. The nurse can help the person “feel it out.” Feeling it out is a cathartic experience. In many instances, the nurse facilities the griever’s expressions of hurt, anger, crying, and so forth. The nurse may have to say, “It’s okay to [have whatever feelings the griever has].” Sometimes it is a spiritual search and help is in the form of finding a resource or a place of peace, such as the chapel. Often, what is needed most is someone to listen to the existential and unanswerable questions, the “whys” and “hows.”


Sometimes nurses offer to inform others for the grievers, thinking that this is something that will help. Because it usually is therapeutic for grievers to talk to others about the losses, nurses should refrain from helping in this way. Instead, the nurse can offer to find a phone number or hold the griever’s hand during the conversation or just “be there” when the news is being shared. In this way, the nurse provides support when the griever’s emotions engage.


As the person or family moves toward equilibrium after a loss, be it a death, a move from home to a nursing home, or other change with meaning, the nurse can help the person reorganize this new life. The nurse talks with the elder about what was most valued about living at home and what habits were comforting and finds ways to incorporate these in a new way to the new environment. For example, if the person always had a cup of tea before bed but now does not have access to a kitchen, “cup of tea at h.s.” can become part of the individualized plan of care.


For the cycle of grieving to reach some level of resolution, new memories are needed. The grandmother who had always hosted her eldest daughter’s birthday party can still do that even if she is now a resident in a long-term care facility. When the nurse has the information about this important ritual, he or she can help the person reserve a private space within the facility, send out invitations, and have the birthday party as always but now reframed as it is catered by the facility in the elder’s new “home.”


Reminiscence is often helpful in creating new memories (see Chapter 6). Listening to the story, endlessly repeated, is difficult to do. The story is likely to change with each retelling as new memories or perspectives develop. Reminiscence is a means by which denial can fall by the wayside and allow reality of the loss to filter slowly into the conscious mind. Reminiscence helps the griever acknowledge that the loss is indeed real and that life can go on, even though the future may be experienced in a different way.


By incorporating the loss and putting the deceased into the life story in a new way (re-forming the story), energy can be invested in all other relationships that exist or may come to be. Drawing out anecdotes and vignettes of the relationship helps the griever keep control over the story of his or her life and reframe it into a new, updated memory. Encourage the griever to talk and tell the story of the relationship as it had been.


The nurse’s role is also as an advocate who displays the behavioral qualities of responsiveness, authenticity, commitment, and competence, that is, caring (Krohn, 1998) (Table 23-1).




Countercoping


Weisman (1979) described the work of health care professionals related to grief as “countercoping.” Although he was speaking of working with people with cancer, it is equally applicable to working with people who are grieving for other losses. “Countercoping is like counterpoint in music, which blends melodies together into a basic harmony. The patient copes; the therapist [nurse] countercopes; together they work out a better fit” (Weisman, 1979, p. 109). Weisman suggests four specific types of interventions or countercoping strategies: (1) clarification and control, (2) collaboration, (3) directed relief, and (4) cooling off.






Cooling Off

From time to time, the griever might need to be encouraged to temporarily avoid processing the loss through diversions that worked in the past during times of stress, especially when things need to be done or decisions need to be made. The nurse may need to suggest new tactics. “Cooling off” also means encouraging the person to modulate emotional extremes and to think about ways to make sense of the loss, to build a new sense of self-esteem after the loss, and to reestablish life patterns.


At all times, active listening is preferable to giving advice. When listening, the nurse soon discovers that it is not the actual loss that is of utmost concern but, rather, the fear associated with the loss. If the nurse listens carefully to both the stated and the implied, expressions such as the following may be heard: “How will I go on?” “What will I do now?” “What will become of me?” “I don’t know what to do.” “How could he (she) do this to me?” Because the nurse knows that there will be some resolution, such comments may seem exaggerated or melodramatic, but to the one who is grieving, there seems to be no end to the pain. The person who is actively grieving cannot yet look ahead or know that the despair and other feelings will resolve. Like good copers, good gerontological nurses must be flexible, practical, resourceful, and abundantly optimistic.



Dying and Death


A major question arises when considering dying and death in late life. When is a person with multiple chronic or repeated acute or progressive health problems considered to be “dying”? Although sometimes confused with the onset of acute, treatable health problems, the consensus is that irreversible physical deterioration is the prime indicator of dying. However, other, more subtle cues may be present. An approaching death is also suspected when coded communication is used by the individual, such as saying good-bye instead of the usual goodnight, giving away cherished possessions as gifts, urgently contacting friends and relatives with whom the person has not communicated for a long time, and direct or symbolic premonitions that death is near. Anxiety, depression, restlessness, and agitation are behaviors that are frequently categorized as manifestations of confusion or dementia but, in reality, may be responses to the inability to express feelings of foreboding and a sense of life escaping one’s grasp.


Many people have said that death is not the problem; it is the dying that takes the work. This is true for all involved: the person, the loved ones, the professional caregivers such as the nurses, and, especially in long-term care facilities, the nursing assistants.


Before the 1900s, most women and men died at home. Women died during childbirth, and men died of unknown causes. During times of war, most men died in battle or from battle-associated injuries. The life expectancy at birth in 1900 was 46.3 years for men and 48.3 years for women (United States). Now both men and women live well into their 70s and beyond (see Chapter 1). While most people prefer to die at home, they still most often die in acute and long-term care settings, although the number of home deaths is increasing.


Dying is both a challenging life experience and a private one. How one deals with dying is often a reflection of the way the person has handled earlier losses and stressors. Most people probably die as they have lived. Although not all older adults have had fulfilling lives or have a sense of completion, transcendence, or self-actualization, their deaths at the age or after that of their parents are considered normative. If the dying process is particularly long or the death occurs after a painful illness, we may rationalize it or view it as relief, at least in part. Death at a younger age or as the result of trauma or catastrophe is viewed as tragic and sometimes incomprehensible. After 9/11, no one rationalized the deaths of the older victims as a relief; all deaths were considered an unacceptable loss of human potential.


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Nov 6, 2016 | Posted by in NURSING | Comments Off on Loss, Death, and Palliative Care

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