On completion of this chapter the reader will be able to: • Differentiate home care from hospice care. • List at least three factors contributing to the increasing emphasis on home care services. • Describe case management/care coordination and its importance in home care. • List general principles of a family-centered assessment and planning process. • Identify five key characteristics of collaborative relationships. • Describe approaches to promoting optimal development, self-care, and education in home care. • Outline six areas in need of attention for promoting safety in home care. http://evolve.elsevier.com/wong/essentials The heart of any home is the family. For home care nurses working with pediatric patients this is especially true, as it is the family who nurtures and raises the child. Hence, home care is a family-centered practice. The approach is multidisciplinary and holistic in nature. Body-mind-spirit interventions support quality of life for the child and integrity of the family unit (Arango, 2011). Family-centered home care also reflects ongoing socioeconomic and technologic influences that move the care of the child from the hospital to the home setting (Smith, Piamjariyakul, Yadrich, and others, 2010). Many children with special health care needs may be cared for in the home setting after their medical condition has stabilized. Although there is limited evidence on the ability of home care to reduce hospital admissions and emergency department visits, home care programs lead to greater parent satisfaction, improved quality of life, and a reduction in length of hospital stay (Cooper, Wheeler, Woolfenden, and others, 2006). Nursing education has also shifted to incorporate a broader focus on community and home health nursing. Nurses wishing to work in the home care setting must develop pertinent skills for this challenging subspecialty. Duties may include well-baby visits and discussing immunizations, caring for an acutely or chronically ill child with possible dependence on medical technology, caring for a child with physical and/or mental disabilities, or preparing the family and child for his or her eventual death (Rice, 2006). In addition, the home milieu and general environment must be an aspect of every home care nursing assessment (Takaro, Krieger, Song, and others, 2011). Home care differs from hospice care, which is a program of palliative and supportive care services that provides physical, psychologic, social, and spiritual care for dying persons, their families, and other loved ones (Fig. 20-1). Hospice services are available both in the home and in inpatient settings and are discussed more fully in Chapter 18. End-of-life care and planning should be considered for any child with a terminal diagnosis. Some patients may be admitted for end-of-life home care services before being ready for admission to hospice services. Many hospice programs have admission criteria that do not permit therapies such as intravenous antibiotics, total parenteral nutrition, or enteral feedings that the family may wish to continue. It is therefore important to discuss the type of care the family wishes for the child early in discharge planning to clarify expectations and goals for home care (Wilson, 2004). Numerous factors have influenced the shift toward home-based health care. Providing high-quality home health care for children generally requires parental desire and ability, professional assistance, and community preparedness (Rice, 2011). A natural family environment optimizes growth and development when stress is minimized and support is maximized. Advances in medical technology have resulted in increased survival for children with congenital and acquired illnesses. Preterm infants or children who are ventilator dependent were once cared for indefinitely in an intensive care unit or long-term care facility. These children are now able to live with their families in their own homes (Feudtner, Villareale, Morray, and others, 2005). Safe and effective noninvasive ventilation modes and airway clearance devices and methods have also increased the home care of children with neuromuscular diseases. The survival of such children into adulthood has been enhanced by improvements in antibiotic therapy, evidence-based practices, more effective airway clearance techniques, and greater portability of technologic devices that were once impossible to transport into the home environment. Children with cancer, kidney disorders, cystic fibrosis, spina bifida, cardiac and respiratory disorders, gastrointestinal disorders, neurodegenerative diseases, and human immunodeficiency virus (HIV) infection may have ongoing health care needs as a result of the disease, its treatment, or side effects of treatment (Balaguer and Gonzalez de Dios, 2008; Davis, 2006; Stevens, McKeever, Law, and others, 2006). Parents frequently face ongoing stressors after a child’s hospitalization for diagnosis and treatment. Subsequent needs may include reinforcing teachings about the disease process, addressing the child’s physical care needs, providing emotional support during this change in parental role, and teaching in a low-stress environment. Home-based nutrition programs are useful, safe, and well tolerated in children. Sufficient evidence indicates that these programs provide a better quality of life, decrease cost of therapy, and improve survival (DiBaise and Scolapio, 2007; Howard, 2006). Improving the quality of life for both the child and the family is one of the driving forces in the efforts to move technology-dependent children from the hospital to the home setting. The concept of normalization describes the process whereby families of children with chronic illness over time begin to perceive the child and their family life as normal (Knafl and Deatrick, 2002). This has important implications for pediatric home care nurses in relation to the assessment of family function and understanding of family dynamics. The normalized family tends to be more flexible with treatments and incorporates the child with a disability or illness into the routines of daily living (Knafl and Deatrick, 2002). However, as part of this process, home care nurses should be aware that parents may experience chronic sorrow as a parental stressor. Gordon (2009) describes chronic sorrow as a normal grief response associated with a living loss (the loss of a healthy child) that is cyclical in nature. When encountering family expressions of chronic sorrow such as guilt and depression, home care nurses should develop evidence-based strategies to facilitate positive coping. Such strategies may include journaling, exercise, support groups, and professional counseling (Gordon, 2009). The cost of care is an important factor in the health care delivery system today. Shorter inpatient stays are a reaction in part to the overwhelming cost of lengthy hospitalizations. Children either are not admitted to the hospital at all or are returned home as soon as possible after their illness. Home-based nursing care has decreased the length of hospital stays (Cooper, Wheeler, Woolfenden, and others, 2006). Shifting the financial burden from acute care to home care agencies is an attractive alternative to third-party reimbursers. Likewise, a portion of the financial burden is shifted to the family as caregivers. The family may be forced to absorb the costs of certain medications, supplies, transportation, shelter, utilities, food, laundry, housekeeping, and a portion of the nursing care. Over time, the care of chronically ill children can cause a financial burden to the family. Families may use up lifetime insurance benefits quickly, the primary caregiver may be unable to work, and many costs of health care are simply not covered by other means (Smith, Piamjariyakul, Yadrich, and others, 2010). Home health care of children, however, is not restricted to children with chronic health care needs. Short-term intermittent therapies such as phototherapy, apnea monitoring, chemotherapy, and intravenous antibiotic administration may be successfully provided in a home setting rather than in an acute care setting. One study found that children who moved into an asthma-friendly home experienced large decreases in asthma morbidity and trigger exposure which often resulted in hospitalization (Takaro, Krieger, Song, and others, 2011). (See Asthma, Chapter 23.) With the increased demand for nurses in home care and pervasive short supply, increasing attention has focused on the role of the family caregiver in providing home care. A recent survey by the National Alliance for Caregiving (2009) revealed that 30% of U.S. households have a person being cared for by another family member; this represents care above and beyond the daily routine care of the family household. Primary caregiver responsibilities for the child in the home include: • Managing the illness (providing daily hands-on care; monitoring the child’s medical condition; and educating others, including extended family, to care for the child) • Identifying, accessing, and coordinating resources (locating appropriate resources in the community to meet the child’s needs and the needs of the family as the child’s caregiver) • Maintaining the integrity of the family unit (continuing to nurture the family unit, including siblings’ needs, husband–wife relationships, and household maintenance) • Maintaining self (managing chronic sorrow; balancing caregiver responsibilities with own physical, emotional, mental, and personal needs; recognizing stressors and potential caregiver burnout) The American Academy of Pediatrics (AAP) supports the philosophy of permanency planning, wherein children with special health care needs obtain permanent family placement and ongoing relationship with caring adults (Johnson, Kastner, and AAP, 2005). Within this framework, the child’s home environment with the child’s family is perceived as the best place for the child to be reared. If the family is unable to support the child because of poor resources or family structure, options include extended family members, birth family plus an unrelated family sharing parental responsibilities, or two unrelated families sharing parental responsibilities. In addition, adoptive families may participate in care of the child with special health care needs. The AAP further stresses the importance of providing the child’s family with adequate resources and support to promote family well-being (Johnson, Kastner, and AAP, 2005). Required nursing skills depend on patient need, parental ability, complexity of family, and the home environment. In both types of home care, the pediatric nurse is responsible for assessing the patient and family and evaluating the appropriateness of the care plan (Box 20-1). From technology dependence to pain management to wound care, pediatric nurses are appropriate professionals to meet children’s health care needs at home. High-quality multidisciplinary care (e.g., a respiratory therapist and social worker) can have a significant, positive impact on family coping and child outcomes (Box 20-2) (Rice, 2006). Identifying appropriate local community resources is critical to a successful transfer to home care (Box 20-3). The ultimate goal of discharge planning is for the family to become familiar with the child’s needs and to be competent in providing that care. A discharge plan should include emergency management and provision of social and emotional support. General guidelines for discharge that allow for family individuality provide for ideal outcomes. The AAP (Johnson, Kastner, and AAP, 2005) emphasizes that the goal for a home health care program for infants, children, or adolescents with chronic conditions or disabilities is the provision of community-based, culturally effective, comprehensive, and cost-effective health care within a nurturing home environment that maximizes the capabilities of the individual and minimizes the effects of the disabilities. Much of the success of home care, particularly for children who are dependent on medical technology or who have complex medical problems, depends on careful planning and preparation. General principles of discharge planning and the transition to home care are presented in Chapter 26. Discharge planning must begin early; should be based on criteria of child and family readiness; must be a multidisciplinary process, including representatives from acute care facilities, home care, and community settings; and must involve the family. Predischarge assessment (Box 20-4) and planning should include: • The child’s medical, nursing, educational, and other therapeutic needs (respiratory, pharmaceutical) • Family members’ (including siblings’) education and training, coping skills, and adjustment needs (including transportation of equipment and child) • Community readiness in areas such as availability of equipment, appropriate nursing and other personnel, educational and developmental services, respite care, and emergency plans • Emergency care and transport plan • Infection control practices (clean technique is most often emphasized for procedural care) • Plan for follow-up medical care (designated medical home equipment company and pharmacy) Early involvement of the home care agency in the discharge planning process promotes continuity of care and a smooth transition from hospital to home (Box 20-5). Before discharge, a general plan, sometimes called an individualized home care plan, should be developed with multidisciplinary input. This care plan should address the range of needs identified as part of the comprehensive predischarge assessment. The plans for transition from hospital to home should include family members (ideally two persons) both learning and demonstrating all aspects of the child’s care in the hospital. An in-hospital trial period, during which parents provide total care for the child, is generally beneficial. The home care nurse plays an important role in assessing this experience with the family. A predischarge home visit offers the home care nurse the opportunity to meet the family and help them assess their own preparedness and that of the home environment. It also helps them to discuss plans for arranging the child’s equipment at home (see Fig. 20-1), reinforce prior discharge teaching, and implement any additional teaching that is necessary (AAP, 2008). Changes in health care over the past 3 decades have not only improved survival and decreased morbidity among children with special health care needs but also heralded higher costs for health care and services provided. As a result, insurance companies have focused on reducing services to contain costs. The advent of managed care and fee-for-service reimbursement has changed the outlook for families desiring to have the child in the home. Often services are provided by multiple organizations and multiple vendors with different missions and lack of consistent single systems linking home health care. In addition, eligibility criteria for receiving funding and services are complex and vary from one state to another. As a result, coordination of home care can be challenging, frustrating, and complicated for the family (AAP, Council on Children with Disabilities, 2005). The concept of care coordination is to link children with special home health care needs (and their families) to services and resources in a coordinated effort to provide the child with optimum care (AAP, Council on Children with Disabilities, 2005). Care coordination has several purposes. Its primary goal is ensuring continuity for the child and family across hospital, home, educational, therapeutic, and other settings. Other goals involve facilitating timely access to services and enhancing child and family well-being. Care should be coordinated among multiple providers to reduce the complexity of care for the child, reduce fragmentation of care, prevent duplication of services, and decrease the burden of care for the family. Case managers from a number of agencies may be involved in the patient’s care, which may add to the parents’ confusion. The home care nurse may assume the role of care coordinator and should make efforts to coordinate all case managers for meetings with the family to minimize confusion and prevent duplication. Care coordination should ensure that the child’s medical, nursing, and health maintenance needs, as well as financial issues, psychosocial concerns, and educational needs of the child and family, are addressed (AAP, Council on Children with Disabilities, 2005). Care coordination is most effective if a single person works with the family to accomplish the many tasks and responsibilities involved (Box 20-6). The nurse case manager should be knowledgeable about community resources, including: • Primary, secondary, and tertiary health care services • Speech, language, hearing, and vision resources • Financial assistance programs • Local, state, and federal public officials • Private-sector individuals with an interest in children with disabilities With a greater focus on outcomes of home health care, the nurse case manager has to be resourceful and skilled in communication at a number of levels. A valuable tool for nurse case managers is the care path, which is a multidisciplinary care plan aimed at measuring the quality of patient care outcomes derived from standardized patient outcomes. The care path evaluates the quality of patient care with respect to cost-effectiveness and timeliness. (For samples of home care clinical care paths, see Rice, 2006.) Care paths may also be used to help nurses and other health care workers learn home care. Nurses should share care paths with the family members involved in patient care to provide direction and help the family see the eventual goals of care. Although professionals must always see part of their role as ensuring that integrated, coordinated care is provided, care coordination should promote the family’s role as primary decision maker and enhance the family’s capability to meet the special needs of the child and the family unit. Families may choose to be involved to varying degrees in coordinating their child’s care. Many parents take on increasing responsibility for care coordination over time. Encourage and support families in this role. Home care nurses and case managers should be aware that the termination of private-duty or home care nursing can be a difficult transition for which families may need preparation. A gradual reduction in services provided allows patients and families to adjust favorably to the changes. Care coordination by office-based nurses for children and youth with special health care needs decreased emergency department visits and periodic office visits, thus significantly decreasing the cost of health care; increased health care costs were associated with more physician-dependent care coordination activities among such children (Antonelli, Stille, and Antonelli, 2008).
Family-Centered Home Care
General Concepts of Home Care
Home Care Trends
Effective Home Care
Discharge Planning and Selection of a Home Care Agency
Care Coordination (Case Management)
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