CHAPTER 12 Strategy and organisational design in health care Janny Maddern, Mary Courtney, Josephine Montgomery, Robyn Nash LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe…
CHAPTER 15 Improving organisational performance in health care Godfrey Isouard, Diana Messum, David Briggs, Sue Mcalpin, Susan Hanson LEARNING OBJECTIVES After studying this chapter, the reader should be able to:…
CHAPTER 18 Using research and evaluation in managing health services Nicola H. North, Rod Perkins LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Apply the results…
CHAPTER 11 Work design in health care Mary Courtney, Anna Klinken Whelan, Jennifer Majoor, Joseph E. Ibrahim, Gary E. Day LEARNING OBJECTIVES After studying this chapter, the reader should be…
CHAPTER 5 Working partnerships Engaging communities and consumers Peter J. Lloyd, Sally Torr LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Demonstrate understanding of concepts of…
CHAPTER 17 From risk management to clinical governance John Blandford, Tim Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe the concepts of risk, risk…
CHAPTER 1 Learning management (and managing your own learning) David Legge, Pauline Stanton, Anne Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Discuss the role…
CHAPTER 16 Managing quality Mary Cruickshank, Godfrey Isouard, Lyn Irwin, Jeanne Madison, Michele Chandler LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Identify reasons for making…
CHAPTER 6 Managing people in the health care industry Godfrey Isouard, Pauline Stanton, Timothy Bartram, Valerie Thiessen, Susan Hanson LEARNING OBJECTIVES After studying this chapter, the reader should be able…
CHAPTER 14 Managing interorganisational contractual arrangements Mary G. Harris, Rae Walker LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe external and internal organisational pressures associated…
