Communication Skills and Techniques
8 Communication Skills and Techniques Katharine C. Cook, Phd, RN, CNE We are healed of a suffering only by expressing it to the full. Marcel Proust OBJECTIVES At the completion…
8 Communication Skills and Techniques Katharine C. Cook, Phd, RN, CNE We are healed of a suffering only by expressing it to the full. Marcel Proust OBJECTIVES At the completion…
16 Genetics and Genomics in Professional Nursing Dale Halsey Lea, MPH, RN, CGC, FAAN OBJECTIVES After completion of this chapter, the reader will be able to: • Define genomic health care….
19 Vulnerable Populations Marilyn Grace O’rourke, DNP, APHN-BC OBJECTIVES At the completion of this chapter, the reader will be able to: • Define the concepts of vulnerability, risk, cumulative risk, relative…
11 Legal Aspects of Nursing Practice Nayna C. Philipsen, PhD, JD, RN, CFE, FACCE and Patricia Mcmullen, PhD, JD, CNS, CRNP OBJECTIVES At the completion of this chapter, the reader…
Chapter 29 Communicating at the end of life Objectives 1. Identify fears about communicating with clients near the end of life 2. Discuss strategies for caring communication near the end of life…
Chapter 30 Continuing the commitment Objectives 1. Examine proactive approaches to reality shock, the transition from student to graduate 2. Identify three competencies for achieving life balance 3. Identify strategies for renewal 4. Discuss…
Chapter 28 Managing team conflict assertively and responsibly Objectives 1. Define conflict 2. Identify four categories of conflict 3. Identify the steps of win–win conflict resolution 4. Contrast win–win, lose–win, and win–lose methods of…
Chapter 17 Requesting support Objectives 1. Discuss the relationship between social support and health 2. Complete a support system assessment 3. Distinguish between assertive, nonassertive, and aggressive requests for support 4. Practice making requests…
Chapter 26 Communicating assertively and responsibly with aggressive clients and colleagues Objectives 1. Describe the problems presented by aggressive behavior 2. Identify strategies to communicate effectively with aggressive clients and colleagues 3. Formulate…