Remote communication
18. Remote communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Define and discuss remote communication • List types of remote communication typically used in the…
Misunderstandings and communication
17. Misunderstandings and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Define and explain a misunderstanding • Explain the factors contributing to understanding • Describe…
Communicating with indigenous peoples
16. Communicating with indigenous peoples CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Appreciate the importance of using terms appropriately when communicating with indigenous peoples •…
Conflict and communication
14. Conflict and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the mutual benefits of communicating appropriately during conflict • Identify the typical causes…
Stereotypes, judgement and communication
13. Stereotypes, judgement and communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Understand and recognise stereotypical judgement • Account for the effect of stereotypical judgement…
Non-verbal communication
12. Non-verbal communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain and give examples of non-verbal communication • Discuss the significance of non-verbal communication •…
Ethical communication
11. Ethical communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain the importance of ethical communication • List and understand the characteristics of ethical communication…
‘Other’-centred communication
10. ‘Other’-centred communication CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Explain the importance of listening in ‘other’-centred communication • Identify and accommodate the benefits of…
Communication with the whole person
9. Communication with the whole person CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Demonstrate understanding of the concept of and components of the whole person…
Awareness of and need for reflective practice
5. Awareness of and need for reflective practice CHAPTER OBJECTIVES Upon completing this chapter, students should be able to • Recognise the importance of reflection for effective communication • Demonstrate…
