Medicine and Law
7 Medicine and Law Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Discuss all levels of government legislation and regulation as they apply to medical assisting…
Privacy in the Physician’s Office
17 Privacy in the Physician’s Office Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Explain how the HIPAA Privacy Rule benefits the healthcare industry and patients….
Computer Concepts
8 Computer Concepts Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. List several ways the computer can be effective in a medical office. 3. Explain the basic…
Banking Services and Procedures
23 Banking Services and Procedures Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Describe banking procedures. 3. Explain how the Internet has changed traditional banking practices. 4. State…
Office Environment and Daily Operations
12 Office Environment and Daily Operations Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. List five specific actions that must be taken to prepare for patients…
Patient Reception and Processing
11 Patient Reception and Processing Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Explain the purpose of the office mission statement. 3. List several patient amenities and…
The Electronic Medical Record
15 The Electronic Medical Record Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Discuss the presidential Executive Order that led to the implementation of electronic medical…
Scheduling Appointments
10 Scheduling Appointments Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Describe scheduling guidelines. 3. Discuss the advantages of computerized appointment scheduling. 4. Explain the features that should…
Principles of Pharmacology
33 Principles of Pharmacology Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Apply critical thinking skills in performing patient assessment and care. 3. Distinguish among the government…
Telephone Techniques
9 Telephone Techniques Learning Objectives 1. Define, spell, and pronounce the terms listed in the vocabulary. 2. Determine and discuss the source of incoming and outgoing calls to a physician’s office. 3. Describe…
