From risk management to clinical governance
CHAPTER 17 From risk management to clinical governance John Blandford, Tim Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe the concepts of risk, risk…
Learning management (and managing your own learning)
CHAPTER 1 Learning management (and managing your own learning) David Legge, Pauline Stanton, Anne Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Discuss the role…
Managing quality
CHAPTER 16 Managing quality Mary Cruickshank, Godfrey Isouard, Lyn Irwin, Jeanne Madison, Michele Chandler LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Identify reasons for making…
Managing people in the health care industry
CHAPTER 6 Managing people in the health care industry Godfrey Isouard, Pauline Stanton, Timothy Bartram, Valerie Thiessen, Susan Hanson LEARNING OBJECTIVES After studying this chapter, the reader should be able…
Managing interorganisational contractual arrangements
CHAPTER 14 Managing interorganisational contractual arrangements Mary G. Harris, Rae Walker LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe external and internal organisational pressures associated…
Towards integrated service delivery systems
CHAPTER 13 Towards integrated service delivery systems Johannes U. Stoelwinder, John Blandford, David Perkins LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe the historic forces…
Leading and managing change
CHAPTER 8 Leading and managing change Lynne P. Johnstone, Judith Dwyer, Peter J. Lloyd LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Demonstrate understanding of the…
The changing role of the health service manager
CHAPTER 2 The changing role of the health service manager Sandra G. Leggat, Mary G. Harris, David Legge LEARNING OBJECTIVES After studying this chapter, the reader should be able to:…
Decision-making and the health service manager
CHAPTER 9 Decision-making and the health service manager Janice Lewis, Duncan Boldy LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Identify different organisational approaches to decision-making….
Working with health teams
CHAPTER 7 Working with health teams Mary G. Harris, Ross D. Harris, Lynne P. Johnstone LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Discuss the growing…
