CHAPTER 5 Working partnerships Engaging communities and consumers Peter J. Lloyd, Sally Torr LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Demonstrate understanding of concepts of…
CHAPTER 17 From risk management to clinical governance John Blandford, Tim Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe the concepts of risk, risk…
CHAPTER 1 Learning management (and managing your own learning) David Legge, Pauline Stanton, Anne Smyth LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Discuss the role…
CHAPTER 16 Managing quality Mary Cruickshank, Godfrey Isouard, Lyn Irwin, Jeanne Madison, Michele Chandler LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Identify reasons for making…
CHAPTER 6 Managing people in the health care industry Godfrey Isouard, Pauline Stanton, Timothy Bartram, Valerie Thiessen, Susan Hanson LEARNING OBJECTIVES After studying this chapter, the reader should be able…
CHAPTER 14 Managing interorganisational contractual arrangements Mary G. Harris, Rae Walker LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe external and internal organisational pressures associated…
CHAPTER 13 Towards integrated service delivery systems Johannes U. Stoelwinder, John Blandford, David Perkins LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Describe the historic forces…
CHAPTER 8 Leading and managing change Lynne P. Johnstone, Judith Dwyer, Peter J. Lloyd LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Demonstrate understanding of the…
CHAPTER 2 The changing role of the health service manager Sandra G. Leggat, Mary G. Harris, David Legge LEARNING OBJECTIVES After studying this chapter, the reader should be able to:…
CHAPTER 9 Decision-making and the health service manager Janice Lewis, Duncan Boldy LEARNING OBJECTIVES After studying this chapter, the reader should be able to: Identify different organisational approaches to decision-making….
