Leading and Managing, Delegating, and Assignment-Making Questions

Chapter 9


Leading and Managing, Delegating, and Assignment-Making Questions



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The nurse is both a leader and a manager. As a leader and a manager, the nurse needs to assume many roles and responsibilities. Some of these roles include managing, organizing, and prioritizing care; making client care or related task assignments and delegating care; supervising care delivered by other health care providers; and managing time efficiently. The National Council Licensure Examination (NCLEX®) Test Plan identifies the content related to these roles and responsibilities in the Safe and Effective Care Environment Client Needs category. The Test Plan can be obtained at www.ncsbn.org. It is important to review the information related to this content area to ensure that you are well prepared for questions regarding the roles and responsibilities of the nurse as a leader and a manager. This chapter reviews these roles and responsibilities of the nurse and other health care providers, including the licensed practical or vocational nurse and the unlicensed assistive personnel. This chapter also reviews the guidelines and principles related to delegating and assignment making, which are two important roles of the nurse. In addition, this chapter identifies guidelines for time management because managing time efficiently is a key factor for completing activities and tasks within a definite time period.




imageDelegation and Assignment Making



What Is Delegation?


Delegation is the process of transferring a selected nursing task in a client situation to an individual who is competent to perform that specific task. It involves sharing activities and achieving outcomes with other individuals who have the competency to accomplish the task. The nurse practice act and any other practice limitations, such as agency policies and procedures, define the aspects of care that can be delegated and the tasks and activities that need to be performed by the registered nurse, those that can be performed by the licensed practical nurse or licensed vocational nurse, and those that can be performed by an unlicensed assistive personnel. When delegating an activity, the nurse needs to determine the degree of supervision that the delegatee may require and provide supervision as appropriate.






imageWhat Are the Important Points to Keep in Mind When Delegating or Making Assignments?


When you are answering questions related to either delegating or assignment making, keep two important points in mind. First, even though a task or activity may be delegated to someone, the nurse who delegates the task or activity maintains accountability for the overall nursing care of the client. Remember that only the task, not the ultimate accountability, may be delegated to another.



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The second point to keep in mind is that the NCLEX exam is a national examination. Therefore, use general guidelines, such as the nurse practice act, regarding what a health care provider can competently and legally perform to answer the question correctly. On NCLEX, avoid using agency policies and procedures and agency position descriptions to answer the question, unless the question provides information to do so, because they are specific to the agency.



Let us review two sample questions: one that illustrates the use of general guidelines related to delegating and assignment making and one that relates to specific agency policies and procedures.



SAMPLE QUESTION: General Guidelines




ANSWER: 1




imageTIP FOR THE BEGINNING NURSING STUDENT


You will learn about the specific roles and responsibilities of various health care providers in your fundamentals of nursing course. You will also learn more specific content about these roles and responsibilities when you discuss leadership and management roles of the nurse. The important thing to remember is that the registered nurse is educationally prepared to assume the highest level of responsibility. The licensed practical or vocational nurse can assume some responsibilities that are invasive, and the unlicensed assistive personnel can assume responsibilities that are noninvasive. A tracheostomy is a surgically created opening into the neck that provides an airway for a client who is unable to breathe through the upper airway. A client with a tracheostomy requires suctioning, which involves, as needed, the insertion of a tube that provides suction to remove secretions to maintain a clear airway. This is an invasive procedure, and thus a licensed nurse needs to be assigned to this client. The collection of urine, ambulating a client, and turning and repositioning and range-of-motion exercises are noninvasive procedures and thus can be assigned to unlicensed assistive personnel.



SAMPLE QUESTION: Specific Agency Policies and Procedures




ANSWER: 1






imageWhat Principles and Guidelines Can Be Used to Delegate and Make Assignments?


If you are presented with a question on an examination that requires you to delegate or plan assignments for a group of clients, certain principles and guidelines can be used to assist in answering the question correctly. As you are using the process of elimination to determine the correct option, keep these principles and guidelines in mind. Also, read each option carefully. Think about and visualize the client’s needs to determine which health care provider could best meet the client’s needs. Following is a review of these principles and guidelines for delegating and assignment making.



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Principles and Guidelines for Delegating and Assignment Making



1. Always ensure client safety—never select an option that could potentially harm the client.


2. Focus on the subject of the question and what the question is asking; for example, is the question asking you to delegate to another registered nurse, a licensed practical or vocational nurse, or unlicensed assistive personnel?


3. Determine which tasks or client care activities can be delegated and to whom and match the task to the delegatee on the basis of the nurse practice act, agency policies and procedures, or position descriptions as appropriate; that is, think about the activities that the delegatee can safely and legally perform.


4. Think about individual variations in work abilities, and determine the degree of supervision that may be required; for example, if the question asks you to delegate or assign a client care activity to a new graduate, then you must think about the need for providing adequate supervision and the need to teach the new graduate about the assigned activity.


5. Always provide directions to the delegatee that are clear, concise, accurate, and complete and that validate the person’s understanding of the directions and expectations; that is, ask the delegatee to verbalize the procedure for performing the task or activity that was delegated.


6. Communicate a feeling of confidence to the delegatee, and provide feedback promptly after the task or activity is performed regarding his or her performance; ensure that the delegatee completed the task, and evaluate the outcome of the care provided.


7. Provide the delegatee with a timeline for completion of the task or activity; for example, if a client is scheduled for a diagnostic test and an activity or task needs to be completed before the test, it is important to identify this timeline to the delegatee.


8. Maintain continuity of care as much as possible when assigning client care; for example, it is best for the client to be cared for by a nurse with whom the client has developed a therapeutic relationship. However, it is also important to remember that in some client situations, maintaining continuity of care would be unfavorable with regard to ensuring a safe environment for a health care provider, such as with the client with an infectious disease or the client with a radiation implant.

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Jul 24, 2016 | Posted by in NURSING | Comments Off on Leading and Managing, Delegating, and Assignment-Making Questions

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