Communicating With the Health Team

Chapter 5


Communicating With the Health Team





Health team members communicate with each other to give coordinated and effective care. They share information about:





The Medical Record


The medical record (chart) is the legal account of a person’s condition and response to treatment and care. The health team uses it to share information about the person. The record is a permanent legal document. It can be used in court as legal evidence of the person’s problems, treatment, and care.


Agencies have policies about medical records and who can access them. Policies address:



Professional staff involved in the person’s care can review charts. If you have access to charts, you have an ethical and legal duty to keep information confidential. If not involved in the person’s care, you have no right to review the person’s chart. Doing so is an invasion of privacy.


Common parts of the record include:



• Admission information—is gathered when the person is admitted to the agency. It includes the person’s identifying information.


• Health history—is completed by the nurse. The nurse asks about current and past illnesses, signs and symptoms, allergies, and drugs.


• Flow sheets and graphic sheets—are used to record care measures, observations, and measurements made daily, every shift, or 3 to 4 times a day (Fig. 5-1). Information includes vital signs (blood pressure, temperature, pulse, respirations), weight, intake and output (Chapter 20), bowel movements, doctor visits, and everyday activities.



• Progress notes and nurses’ notes—are used to describe observations, the care given, and the person’s response and progress. They are used to record information about treatments, some drugs, and procedures. In long-term care, summaries of care describe the person’s progress toward meeting goals and response to care.




The Nursing Process


The nursing process is the method nurses use to plan and deliver nursing care. It has 5 steps.



The nursing process focuses on the person’s nursing needs. All nursing team members do the same things for the person. They have the same goals.


The nursing process is on-going. New information is gathered and the person’s needs may change. However, the steps are the same. You will see how the nursing process is continuous as each step is explained (Fig. 5-3).



You have a key role in the nursing process. Your observations are used for the assessment step. You may help develop the care plan. In the implementation step, you perform tasks in the care plan. Your assignment sheet (p. 51) tells you what to do. Your observations are used for the evaluation step.



Assessment


Assessment involves collecting information about the person. A health history is taken about current and past health problems. The family’s health history is important. Information from the doctor is reviewed. So are test results from past medical records.


An RN (registered nurse) assesses the person’s body systems and mental status. You assist with assessment. You make many observations as you give care and talk to the person.


Observation is using the senses of sight, hearing, touch, and smell to collect information.



Objective data (signs) are seen, heard, felt, or smelled by an observer. You can feel a pulse. You can see urine color. Subjective data (symptoms) are things a person tells you about that you cannot observe through your senses. You cannot feel or see the person’s pain, fear, or nausea.


Box 5-1 lists the observations to report at once. Box 5-2, p. 48 lists the observations you need to make and report to the nurse. Make notes of your observations. Use them to report and record observations. Carry a note pad and pen in your pocket. Note your observations as you make them.




Box 5-2   Basic Observations














Nursing Diagnosis


The RN uses assessment information to make a nursing diagnosis. A nursing diagnosis describes a health problem that can be treated by nursing measures (Box 5-3, p. 49). It is different from a medical diagnosis—the identification of a disease or condition by a doctor. Cancer, stroke, heart attack, and diabetes are examples of medical diagnoses.



Box 5-3


Some Nursing Diagnoses Approved by the North American Nursing Diagnosis Association International (NANDA-I)




• Activity Intolerance; Activity Intolerance, Risk for


• Airway Clearance, Ineffective


• Allergy Response, Risk for


• Anxiety


• Aspiration, Risk for


• Bathing Self-Care Deficit


• Bleeding, Risk for


• Blood Glucose Level, Risk for Unstable


• Body Image, Disturbed


• Body Temperature, Risk for Imbalanced


• Breathing Pattern, Ineffective


• Comfort: Impaired, Readiness for Enhanced


• Communication: Impaired Verbal, Readiness for Enhanced


• Confusion: Acute, Chronic, Risk for Acute


• Constipation; Constipation: Perceived, Risk for


• Contamination; Contamination, Risk for


• Coping: Defensive, Ineffective, Readiness for Enhanced


• Death Anxiety


• Decisional Conflict


• Denial, Ineffective


• Dentition, Impaired


• Diarrhea


• Disuse Syndrome, Risk for


• Diversional Activity, Deficient


• Dressing Self-Care Deficit


• Failure to Thrive, Adult


• Falls, Risk for


• Family Coping: Compromised, Disabled, Readiness for Enhanced


• Fatigue


• Fear


• Feeding Self-Care Deficit


• Fluid Balance, Readiness for Enhanced


• Fluid Volume: Deficient, Excess, Risk for Deficient, Risk for Imbalanced


• Grieving; Grieving: Complicated, Risk for Complicated


• Health Behavior, Risk-Prone


• Health Maintenance, Ineffective


• Hopelessness


• Human Dignity, Risk for Compromised


• Incontinence, Bowel


• Incontinence, Urinary: Functional; Overflow; Reflex; Stress; Urge; Urge, Risk for


• Infection, Risk for


• Injury, Risk for


• Insomnia


• Knowledge: Deficient, Readiness for Enhanced


• Latex Allergy Response; Latex Allergy Response, Risk for


• Loneliness, Risk for


• Memory, Impaired


• Mobility: Impaired Bed, Impaired Physical, Impaired Wheelchair


• Nausea


• Nutrition, Imbalanced: Less Than Body Requirements; More Than Body Requirements; More Than Body Requirements, Risk for


• Nutrition, Readiness for Enhanced


• Oral Mucous Membrane, Impaired


• Pain: Acute, Chronic


• Post-Trauma Syndrome; Post-Trauma Syndrome, Risk for


• Powerlessness; Powerlessness, Risk for


• Protection, Ineffective


• Relocation Stress Syndrome; Relocation Stress Syndrome, Risk for


• Self-Care, Readiness for Enhanced


• Self-Esteem: Chronic Low; Chronic Low, Risk for; Situational Low; Situational Low, Risk for


• Self-Neglect


• Sexuality Pattern, Ineffective


• Skin Integrity: Impaired, Risk for Impaired


• Sleep Deprivation


• Sleep Pattern, Disturbed


• Sleep, Readiness for Enhanced


• Social Interaction, Impaired


• Social Isolation


• Sorrow, Chronic


• Spiritual Distress; Spiritual Distress, Risk for


• Stress, Overload


• Suffocation, Risk for


• Suicide, Risk for


• Surgical Recovery, Delayed


• Swallowing, Impaired


• Thermal Injury, Risk for


• Tissue Integrity, Impaired


• Toileting Self-Care Deficit


• Transfer Ability, Impaired


• Trauma, Risk for: Trauma, Risk for Vascular


• Urinary Elimination: Impaired, Readiness for Enhanced


• Urinary Retention


• Violence: Risk for Other-Directed, Risk for Self-Directed


• Walking, Impaired


• Wandering


NANDA International Nursing Diagnoses: Definitions and Classifications 2012–2014; Herdman T.H. (ED); copyright © 2012, 1994-2012 NANDA International; used by arrangement with John Wiley & Sons, Limited. In order to make safe and effective judgments using NANDA-I nursing diagnoses it is essential that nurses refer to the definitions and defining characteristics of the diagnoses listed in this work.


A person can have many nursing diagnoses. They may change as assessment information changes. For example, “Acute pain” is added after surgery.



Planning


Planning involves setting priorities and goals. Priorities are what is most important for the person. Goals are aimed at the person’s highest level of well-being and function—physical, emotional, social, and spiritual. Goals promote health and prevent health problems.


A nursing intervention is an action or measure taken by the nursing team to help the person reach a goal. Nursing intervention, nursing action, and nursing measure mean the same thing. A nursing intervention does not need a doctor’s order.


The nursing care plan (care plan) is a written guide about the person’s nursing care. It has the person’s nursing diagnoses and goals. It also has measures or actions for each goal. The care plan is a communication tool. Nursing staff use it to see what care to give. The care plan helps ensure that nursing team members give the same care.


Each agency has a care plan form. It is found in the medical record. The plan is carried out. It may change as the person’s nursing diagnoses change.



Care Conferences.


The RN may conduct a care conference to share information and ideas about the person’s care. The purpose is to develop or revise the person’s nursing care plan. Effective care is the goal. Nursing assistants may take part in the conference.


See Focus on Communication: Care Conferences.


Nov 5, 2016 | Posted by in MEDICAL ASSISSTANT | Comments Off on Communicating With the Health Team

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