Caring for Medical-Surgical Patients
Objectives
1. Describe each of the roles of the licensed practical/vocational nurse (LPN/LVN).
2. Identify 10 sites of employment for LPN/LVNs in medical-surgical nursing.
4. Differentiate between Medicare and Medicaid in the areas of eligibility and services provided.
6. Discuss four factors that contribute to rising health care costs.
8. Define and explain the importance of holistic care.
9. Explain how the nurse-patient relationship is established.
Key Terms
acuity (ă-KŪ-ĭ-tē, p. 3)
advocate (ĂD-vō-kăt, p. 3)
biomedicine (BĪ-ō-MĔD-ĭ-sĭn, p. 10)
capitation (kă-pĭ-TĀ-shŭn, p. 4)
co-insurance (kō-ĭn-SHŪ-rĕnz, p. 4)
complementary and alternative medicine (CAM) (KŎM-plĕ-MĔN-tĕ-rē ănd ăl-TŬR-nă-tĭv MĔD-ĭ-sĭn, p. 10)
copayment (kō-PĀY-mĕnt, p. 4)
cost containment (kŏst kŏn-TĀN-mĕnt, p. 6)
deductible (dē-DŬK-tĭ-bŭl, p. 4)
delegation (DĔL-ĭ-GĀ-shŭn, p. 3)
dependent (dĕ-PĔN-dĕnt, p. 9)
diagnosis-related groups (DRGs) (dī-ăg-NŌ-sĭs rē-LĀ-tĕd grūpz, p. 5)
empathy (ĔM-pă-thē, p. 7)
fee-for-service (fē fŏr SĔR-vĭs, p. 4)
health maintenance organizations (HMOs) (hĕlth MĀN-tĕ-nĕnz ōr-gă-nĭ-ZĀ-shŭnz, p. 5)
Healthy People 2020 (HĔLTH-ē PĒ-pl, p. 6)
holistic care (hō-LĭS-tĭk kār, p. 7)
managed care (MĂN-ăjd kār, p. 5)
Medicaid (mĕd-ĭ-KĀD, p. 6)
Medicare (mĕd-ĭ-KĀR, p. 5)
nonjudgmental (NŎN-jŭj-MĔN-tăl, p. 9)
nurse practice act (NPA) (nŭrz PRĂK-tĭs ăct, p. 1)
preferred provider organizations (PPOs) (prĕ-FŬRD prō-vī-dĕr ōr-gă-nĭ-ZĀ-shŭnz, p. 5)
prospective payment system (PPS) (prŏs-PĔK-tĭv pā-mĕnt sĭs-tĕm, p. 5)
provider (prō-VĪ-dĕr, p. 4)
retrospective payment system (rĕt-rōs-PĔK-tĭv pā-mĕnt sĭs-tĕm, p. 5)
stereotypes (STĔR-ē-ō-tīps, p. 10)
unlicensed assistive personnel (UAP) (un-LĪ-sĕnst ă-SĬS-tĭv pĕr-sŏ-NĔL, p. 3)
http://evolve.elsevier.com/deWit/medsurg
Medical-surgical nursing involves care for adult patients with medical and/or surgical conditions that affect single or multiple body systems. Medical patients have diseases that require a variety of treatments, including medication and diet therapy. Surgical patients require operative procedures to treat diseases and/or trauma. Patients can have a single diagnosis of a medical or surgical condition or a combination of medical and surgical diagnoses.
Roles of Licensed Practical/Vocational Nurses
Each state’s nurse practice act (NPA) defines the role and scope of practice of licensed practical/vocational nurses (LPN/LVNs). Administrative rules and regulations and interpretations of the state’s board of nursing provide more specific details and clarification. Some NPAs list specifically what LPN/LVNs can do, but the wording allows for changes in the roles of the LPN/LVN. This eliminates the need for state legislators to reopen the nurse practice act and revise it each time a change is required to accommodate evolving nursing roles. It is your responsibility to be aware of the law of the state in which you are employed. The LPN/LVN cares for patients within the scope of the state’s NPA, and upholds clinical standards, provides safe patient care, serves as a patient advocate, teaches patients, and communicates effectively—all while functioning as a collaborative member of the health care team.
Uphold Clinical Standards
Check your institution for guidelines and policies. The facility might restrict the LPN/LVN’s role to less than the NPA allows, but no employer can give nurses permission to do what their license says they cannot do.
The National Association for Practical Nurse Education and Service, Inc. (NAPNES) and the National Federation of Licensed Practical Nurses, Inc. (NFLPN) are practical/vocational nursing organizations that provide standards to guide the role of the LPN/LVN (see Appendices E and F on Evolve and the Online Resources at the end of this chapter). These standards of practice—which echo the values and priorities of the profession and provide guidelines for safe and competent nursing care—may be used as a basis of prosecution or defense in a court of law.
Provide Safe Patient Care
In the hospital acute care setting, the LPN/LVN may be engaged in total care for assigned patients, under the supervision of a registered nurse (RN). Total care duties involve being responsible for meeting patients’ basic needs, with the goal of making patients as independent as possible to preserve their ability to care for themselves. LPN/LVNs cannot assume the role of the professional (registered) nurse, but they do participate in the nursing process by assisting the RN to assess (gather data on) patients and to plan and evaluate patient care. The LPN/LVN assists with personal hygiene, performs ordered treatments, initiates nursing interventions, and administers drugs. In other situations, the LPN/LVN might be used as a medication and treatment nurse for all patients on a team. If asked to do a procedure or treatment that was not taught in the educational program but is allowed by the NPA (e.g., monitoring blood transfusions), LPN/LVNs can obtain further training and have their new proficiency recorded in their personnel file.
Teach Patients
An important aspect of nursing care is to teach patients and families to care for themselves or loved ones to prevent complications, restore health, and prevent further illness. LPN/LVNs also teach basic hygiene and nutrition in the context of health promotion. Examples of teaching include reinforcing what the registered nurse or physician advises regarding scheduled diagnostic tests, upcoming surgery, how to treat a wound, or how to change a dressing. Other teaching activities concern how to take prescribed medication, what side effects to report, and the self-care activities and lifestyle changes required to promote rehabilitation and independence. LPN/LVNs contribute to the discharge plan by reinforcing discharge instructions and providing information to patients about community resources and self-help groups.
Communicate Effectively
Therapeutic communication from the medical professional helps the patient develop trust in the quality of care and decreases anxiety about the medical situation. Therapeutic communication is also used when communicating with staff, especially when making requests. Call staff by name, to ensure their attention, and explain the purpose of the communication. Present requirements of a request and give a time line for completion. Obtain feedback that the request was understood, and provide appreciation for cooperation. Loudspeaker noise from paging systems is annoying to patients. Some agencies try to cut down on noise with wireless communication devices that clip on clothing and allow staff to contact each other, other departments, and physicians.
LPN/LVNs give objective and thorough end-of-shift reports and maintain objective documentation about the care given and the status of patients. Nursing documentation is used to receive approval for length of stay, and reimbursement of facility charges from insuring agencies.
Work as a Collaborative Member of the Health Care Team
LPN/LVNs work with other members of the health care team (e.g., physician, RN, physical therapist, respiratory therapist, dietitian, pastoral care team, pharmacy personnel, and unlicensed assistive personnel [UAP]) to provide the patient with an integrated, comprehensive plan of care.
Advocate for the Patient
Facility and unit routine can lead to an impersonal health care system that loses its focus on patients’ rights. The American Hospital Association (AHA) has published The Patient Care Partnership: Understanding Expectations, Rights and Responsibilities (2003) (Appendix G). LPN/LVNs advocate for patients by standing up for patients’ rights and ensuring that their needs are met.
Advocating for a patient could be as simple as making arrangements for special food or meals at times other than those within the facility routine, or it may entail informing the physician of a patient concern.
Employment Opportunities
Hospital employment involves very ill patients with complex needs (high acuity patients) and a fast-paced environment. Employment opportunities vary considerably geographically. The majority of graduate practical/vocational nurses are employed in long-term care, and many nursing jobs continue to move to community-based settings. Other sites of employment are listed in Box 1-1.
Expanded Roles
Charge Nurse/Manager of Care
The most common site of employment for the LPN/LVN is the nursing home or long-term care unit. In this setting, LPN/LVNs frequently assume the role of charge nurse. Many NPAs specifically state that the LPN/LVN charge nurse functions in a nursing home under the general supervision of an RN, who is either on site or is available by phone.
Delegation and Assignment
To delegate is to transfer authority and to assign is to distribute work. In the LPN/LVN context, delegation involves transferring to qualified unlicensed assistive personnel (UAP) the authority to perform a selected nursing task or activity in a selected patient situation that is within the job description of the LPN/LVN. Assignment involves assigning nursing tasks or activities within the job description of the UAP to a particular individual (National Council of State Boards of Nursing [NCSBN], 2005).
Delegation
Not all states allow LPN/LVNs to delegate nursing tasks or activities, and state NPAs vary greatly concerning protocol for delegation (Box 1-2). Check your state’s NPA to determine whether you may delegate as an LPN/LVN charge nurse in your state. If your state gives you permission to delegate as an LPN/LVN, check if your place of employment gives permission for delegation in the facility’s written policies. Delegation is a voluntary function. You do not have to delegate simply because the NPA and the facility allow it.
Your nursing program might include class material on delegation. However, a position paper from the NCSBN (the group that develops your licensing examination) states that delegation is a complex skill that new graduates are not prepared to carry out. The skill for delegation must be developed in the clinical area after graduation, usually by working with an experienced licensed nurse who serves as a role model and who provides advice and support on delegation (NCSBN, 2005).
During the LPN/LVN program, students learn the activities and procedures they will perform when licensed, and the reasons for performing them. Each patient situation determines which task/activity can be delegated; there is no specific list of tasks that can be delegated. Because a patient’s condition can change so rapidly, judgment must be developed with experience as to what and when it is wise to delegate.
The NCSBN’s position paper, Delegation: Concepts and Decision-Making Process (1995), provides a decision-making process to be used by licensed persons in clinical settings as a guide for delegation of nursing duties. The NCSBN identifies “Five Rights” to include when delegating:
Assignment
With heavy LPN/LVN workloads, many tasks may need to be assigned to nursing assistants or other UAP. Such tasks must be within the job description of the person to whom they are being assigned. The LPN/LVN should always consider the advisability of assigning the task; consider carefully another person’s ability to carry out the task; and provide information about how the assigned task should be done, what should be recorded or reported, and to whom it should be reported.
Types of Health Care Financing
Health Insurance
Health insurance, like any type of insurance, spreads risk among the whole group of insureds. The young and the healthy generally do not claim as much as the elderly for health care, and (if the fee structure is equivalent for all) the young and healthy subsidize (support) the sick and older persons covered by the insurance provider.
The cost of health care services today generally makes payment directly by the patient (private pay) impossible. The traditional method of financing health care services, fee-for-service, involves direct reimbursement by an insurance company to a provider (a licensed health care person such as a physician, dentist, or nurse practitioner) whose health care services are covered by a health insurance plan. To improve their profit, insurance providers charge a deductible (the yearly amount an insured person must spend out-of-pocket for health care services before the insurance provider will begin to pay for services), a copayment (the amount an insured person must pay at the time of an office visit, prescription, or hospital service), and co-insurance (once a deductible is met, the percentage of the total bill paid by the insured person). The insurance company subtracts the amount the patient has paid from the total bill, and then pays the remainder.
Capitation, an alternative for fee-for-service payment, involves a set monthly fee charged by the provider of health care services for each member of the insurance group for a specific set of health care services. If services cost more than the monthly fee, the provider absorbs the cost of those services. At the end of the year, if any money is left over from the unused portions of monthly fees, the health care provider keeps this remainder as a profit.
Group Health Insurance
Group health insurance is a private insurance method of pooling individual contributions with the goal of protecting group members from financial disaster because of health care bills. When insured under a group health plan, an individual is said to have third-party coverage (a middleman), which pays a percentage of the individual’s health care bills while the individual pays the balance. Employers offer most group health insurance in the United States (e.g., BlueCross BlueShield).
Managed Care
Managed care is a type of group health insurance developed to provide quality health care with cost and care utilization controls. This is accomplished by paying physicians to care for groups of patients for a set fee, and by limiting services. Medical necessity and the appropriateness of health care services are monitored by a utilization review system. Types of managed care systems include health maintenance organizations (HMOs) and preferred provider organizations (PPOs).
Government-Sponsored Health Insurance
Medicare
Medicare is a federal public insurance program that helps to partially finance health care for all persons over age 65 years (and their spouses), who have at least a 10-year (40 quarters) record in Medicare-covered employment, and who are citizens or permanent residents of the United States. Coverage is also given to persons under age 65 who are victims of end-stage renal disease or are permanently and totally disabled. Those eligible because of age or disability are entitled, by law, to the benefits of Medicare programs. In November 2003, Congress passed the Medicare Prescription Drug, Improvement, and Modernization Act, which is the largest expansion of Medicare since it began in 1965 (Box 1-3).