Chapter 18 Working in collaboration
Collaborative practice is integral to the safety of midwifery practice. Midwives, as primary caregivers, need to make evidence-based decisions regarding when an individual woman in their care may need a referral or consultation with another caregiver during pregnancy, labour, birth or the postnatal period. This chapter outlines the means of collaboration between midwives, the women they care for and the other healthcare professionals with whom they may need to collaborate.
INTRODUCTION
Engagement in collaborative effort is the midwife’s raison d’être. ‘Working together’ is the thread that runs through every aspect of midwifery practice. The most fundamental understandings of the midwifery partnership model involve women and midwives working together to achieve positive experiences for all (see Ch 16). Collaboration between women and midwives has undergone widespread political change throughout the late 1980s and 1990s, and has brought about the establishment of a truly women-centred maternity service in New Zealand, and a movement towards this in Australia (see Ch 1). At every level, from the individual woman and midwife through the professional and regulatory bodies, it is women and midwives working collaboratively who determine the vision and direction for the future of maternity services (Department of Health 1993; NMAP 2002; NZCOM 2008).
Collaborative practice is integral to the safety of midwifery practice and enshrined in midwifery policy. The New Zealand College of Midwives Code of Ethics states that: ‘Midwives have a professional responsibility to refer to others when they have reached the limit of their expertise’ (NZCOM 2008, p 12). Similarly, the Midwifery Scope of Practice, which legally defines midwifery in New Zealand, requires that: ‘When women require referral, midwives provide midwifery care in collaboration with other health professionals’ (MCNZ 2004).
The competencies for entry to the Register of Midwives provide further clarification of what generally and specifically constitutes midwifery practice, in terms of the profession’s and the public’s expectation of woman-centred care. The Definition and Scope of Practice provides the broad boundaries of midwifery practice, whereas competencies provide the detail of how a midwife is expected to practise and what she is expected to be capable of doing (MCNZ 2004, 2007). There is a set of minimum competencies required of all midwives who register in New Zealand and Australia. It is expected that all midwives will demonstrate that they are able to meet the competencies relevant to the position they hold (Homer et al 2005, p 5). Specific competencies relating to collaboration are reproduced in Box 18.1.
Collaboration also includes working with others when the care of women falls outside the midwives’ scope of practice. For example, the care of women with mental health conditions is seen as one area where collaboration is particularly needed (Homer et al 2005).
THE NATURE OF COLLABORATION
Successful collaborative practice requires several conditions. First, and most importantly, the woman must remain at the centre of the process. In order that she may participate in informed decision-making, information-sharing must occur in a context where her values and philosophical beliefs are respected and upheld. Midwives can assist women to critically examine the evidence presented to them, and help them make sense of those aspects that appear conflicting or inconclusive. When the woman is central to the collaborative process, her ability to tease out the important elements (to her) of both midwifery and obstetric practice will mean that she can formulate a plan of care that will best meet her needs. Edwards (2000, p 81) uses the phrase ‘a potentially radicalising effect on the maternity system’ to describe what can happen when the relationships between caregivers and women become the organising principle around which care is structured.
Many scholars have added depth to the discussion of preconditions for successful collaborative practice. Dorne has drawn together a number of these in what she describes as the Ten Major Tenets of Collaboration (Dorne 2002, p 17). They are as follows:
• provision of a non-competitive/non-hierarchical environment
• partnership between parties based on shared power and authority
• the ability to jointly define work processes, relationships, mutual objectives and goals
• joint responsibility/accountability for decision-making
• secure self-identity enabling clearly defined roles, with an emphasis on the function of each party
• power based on knowledge/expertise as opposed to power based on role and role function
• mutual trust, respect, cooperation and commitment
• time and space for open and effective communication and conflict resolution
• recognition/valuing of how differing perspectives inform decision-making
• interdependence of work with dependent/independent functions within the collaborative practice.
It is easy to see how these theoretical aspects could fit within the context of midwifery/obstetric collaborations. In practice it must be acknowledged that a maternity service that contains all these elements is rare, but certainly an admirable goal. It must be remembered also that midwives are accountable for their midwifery actions, regardless of who accepts ‘clinical responsibility’.
Stapleton (1998) builds on the idea of mutual trust and respect as essential attributes of collaboration, and explores the notion of professional maturity. She believes that ‘individuals who feel secure and competent professionally can communicate their discipline’s strengths, value, limitations and contributions to colleagues from other disciplines’ and adds that this requires ‘a high level of professional maturity and confidence in one’s professional knowledge and clinical skills’ (Stapleton 1998, p 14). Effective communication is another crucial prerequisite for working together. It requires that ‘members listen to each other’s perspective yet are assertive in presenting their point of view’ (Henneman et al 1995, p 106).
Midwives need to remain mindful of the fact that within midwifery there is an enormous resource and body of knowledge, and that sometimes it is to our colleagues that we should turn for discussion and advice. A recent (unpublished) study by one of the authors (SM) uncovered how collaboration between midwives can be protective of women’s experiences in a labour context. This study explored labour and birth outcomes of first-time mothers in different birth settings. It revealed that when a woman’s labour became complex and required additional input from the obstetric service, in situations where a second midwife was also involved in the woman’s care she was more likely to achieve a spontaneous birth (68%) than when only an obstetrician was consulted (51%) (Miller 2008).
Experienced midwives know well how judicious one needs to be about some indications for referral—the ‘large-for-dates’ baby, for example. We need to be clear that the experience of consultation will not negatively affect the woman’s confidence in her ability to birth normally when the obstetrician has told her she has a high likelihood of needing a caesarean section. We are of course obliged to discuss the recommendation for referral with the woman, and support her decision to consult or not, as the case may be. But we need to balance the content of her obstetric consultation with midwifery knowledge about moulding, pelvic mapping, optimal baby positioning, working with labour pain, and mobility in labour to enhance her likelihood of normal birth.
COLLABORATION IN THE CONTEXT OF THE AUSTRALIAN MATERNITY REFORMS 2009
Collaboration in healthcare occurs when experts from different disciplines work together in a combined effort to improve patients’ needs (Martín-Rodríguez et al 2005; Saxell et al 2009). Although the proposed maternity reforms intend to make interprofessional collaboration mandatory, it is usually by its very nature a negotiated process founded on all of the following key components: interprofessional willingness to collaborate; trust; mutual respect; and good communication. Successful collaborative practice in midwifery is based on two broad categories of collaboration: interprofessional collaboration and patient-centred (or more specifically ‘woman-centred’) partnership. Both aspects are integral to the safety of midwifery practice.
Interprofessional collaboration occurs when two or more experts from different disciplines take joint ownership of decisions and collective responsibility for outcomes when working across professional and functional boundaries, for example within the hospital setting (Liedtka et al 1998). A collaboration of healthcare professionals share responsibility for outcomes, see themselves playing a crucial role within a larger social system (healthcare service), and manage their relationships across organisational boundaries (Cohen et al 1997). Successful collaboration in healthcare teams can be attributed to several key elements, including interpersonal relationships within the team and favourable conditions within the organisation and the system within which collaboration takes place (Martín-Rodríguez et al 2005).
Few studies have investigated the influence of all these determinants of collaboration on interprofessional collaboration. However, an Australian randomised controlled trial of collaboration in the maternity services published by Homer and colleagues (2001) demonstrated that a community-based model of continuity of care provided by midwives and obstetricians improved maternal clinical outcomes, in particular a reduced caesarean section rate. Collaboration with medical colleagues in that study demonstrated how working together strengthened the ability of midwives to work to their full scope of practice, providing safe, high-quality care. Research published in 2003 and funded by the Australian Research Council and four state Departments of Health as industry partners found that in Australia one of the major barriers to collaborative practice is the competitive approach that exists both between professionals and between healthcare institutions (Barclay et al 2003). Traditional medical and nursing department structures have tended to concentrate and optimise the provision of care within their ‘silos’ from a provider perspective, rather than optimising the larger system from the patient’s perspective.
PROFESSIONAL COLLABORATIONS
Two examples of this in New Zealand have been the participation by midwives in the GBS New Zealand Consensus Working Party, which has produced guidelines for risk assessment and treatment approaches for Group B Streptococcus infection (MOH 2005), and the New Zealand Guidelines Group, a collaboration between midwives, obstetricians, consumers, paediatricians, general practitioners, maternity managers and midwifery and medical educators, which has produced best-practice guidelines in relation to the care of women with breech presentation or previous caesarean birth (NZGG 2004). These documents contribute much to our understanding of evidence-based care and will lead to increased consistency of advice to pregnant women faced with making decisions about aspects of their care.
THE NEW ZEALAND REFERRAL GUIDELINES
In New Zealand, since 1 July 2007, the Referral Guidelines sit alongside the Primary Maternity Services Notice (Section 88) (Ministry of Health 2002). This notice is pursuant to Section 88 of the New Zealand Public Health and Disability Act 2000. Although previously appended to the Section 88 Notice, it was felt that in order to facilitate frequent review of the Guidelines they needed to sit outside the legislation, as otherwise any changes would require an Amendment to the Act. It is anticipated that the Guidelines will be reviewed at two-yearly intervals.
The stated purpose of the Guidelines is that they be ‘used to facilitate consultation and integration of care, giving confidence to providers, women and their families’ (Ministry of Health 2007, p 1). Circumstances in which the Guidelines may be varied are outlined, acknowledging the fact that midwives and others providing maternity services have a wide range of skills, and that where one’s level of expertise allows, departures from the Guidelines may occur. In this instance, the midwife should be able to justify her course of action, and documentation reflecting the process of information-sharing and decision-making with the woman should appear in the clinical record.