Chapter Thirteen. Practice nursing
Judith Carrier
KEY ISSUES
• Historical development
• Education
• Policy and practice across the four nations
• Future developments
Introduction
When Linda Carey last updated this chapter in 2003, she wrote that ‘practice nursing has reached an important pinnacle in its development; no longer struggling to identify a clear role for itself, it has emerged as a discipline in its own right, acknowledged as making a significant contribution to the provision of care’ (p. 211). For many years practice nurses strove to develop their own voice and identity, the role being viewed for a long time as one that was pursued only by part-timers and a role that was inferior to the more fashionable nursing roles in other areas of the NHS, particularly the acute sector. Indeed Martin (2007) cites Baker (1988) who once made the comment that practice nursing was ‘not a step forward in a progressive career’! In part this was due to the origins of practice nursing, the role originally evolving from GPs’ wives, who were nurses, assisting them in their everyday practice and also from the ‘treatment room’ services provided by district nursing teams. In the community sector, roles such as district nursing and health visiting (now designated specialist practitioners in community public health nursing) were seen as having more defined career pathways and were thus a more fashionable calling. This view has now changed; the Department of Health (1990) GP contract provided the first impetus for nurses interested in a primary care career to move away from other nursing roles into general practice. Because of both practice nurses themselves who have lobbied to ensure they are a recognized discipline, and the influence of subsequent governmental healthcare policy, the role has continued to expand. Practice nursing is now seen as a popular career choice, not only for those well established in their nursing career, but also for those newly qualified nurses just starting out in their profession. A valid career pathway is rapidly developing, enabling those who enter the profession to have specific goals towards which they can aim, planning their personal and educational development needs towards a definite purpose. Without doubt it is a role that is shifting the boundaries of community practice.
Historical development
General practice nursing has evolved rapidly over the past 16 years, with numbers across the UK increasing from 3500 in 1990 to 24 959 in 2003 (Royal College of General Practitioners (RCGP) 2004). The United Kingdom Central Council for Nursing, Midwifery and Health Visiting’s (now the Nursing and Midwifery Council, NMC) acknowledgement of general practice nursing as a community specialism in 1994 gave recognition to the role, ensuring qualified practice nurses had equality with other community nurses, such as district nurses, specialist community public health nurses and community mental health nurses, as specialist practitioners. Individual practice nurses themselves, however, have much to be proud of, having adapted and shaped their role to meet the needs of care provision in primary care and consequently having developed their role from one of delegated work to that of provider of specialist healthcare (Carey 2003). The role has continued to evolve and, with the current focus on the moving of services from secondary to primary care, is now viewed as increasingly important, practice nurses often taking on the ‘gatekeeping’ role, triaging patients requesting same-day care (Cullen 2005) in addition to their more traditional roles. The practice nurse role is varied and diverse but remains one that is continually growing, from originally concentrating on delegated general treatment room duties (e.g. wound management, venepuncture, injections and ear care) to the current picture of nurse-run clinics in areas such as public health and long-term conditions management. In addition, there is a recently increasing emphasis on providing first contact care in the form of triage, advanced assessment, management of minor illnesses and injuries, and since the advent of independent nurse prescribing yet another new role is opening up, that of medicines management.
The new General Medical Services (nGMS) contract (Department of Health 2003) created a further expansion of the role, with practice nurses increasingly taking on the responsibility of meeting the demands of the Quality and Outcomes Framework (see Chapter 2 for further information on developments in primary care). This has created new challenges for practice nursing along with further opportunities. An emphasis on skill mix has been seen as an integral feature of NHS reform and is seen as being particularly relevant in the context of the primary healthcare team. An RCGP information sheet on practice nurses, published in 2004, suggested that an estimated 10% of workload could be transferred from GPs to nurses by 2007/2008 with a consequent increase in the ratio of practice nurses to GPs from 60 per 100 to 70 per 100. More recent figures have indicated that practice nurses cover an estimated 28% of total patient contacts in practice, compared to 60% covered by GPs (Technical Steering Committee 2006/2007) and work an average of 22.8 hours a week in comparison to the 38.2 hours per week worked by GPs. An emerging picture of skill mix among practice nurses themselves is now being seen, with many practices now employing a team of nurses from healthcare assistants to specialist practice nurses and nurse practitioners (Table 13.1).
Nurse practitioner/specialist practitionerGeneral practice nursing Band 7/8 (G/H grade) | Degree/masters level education specific to general practice nursing/primary care |
Specialist practitioner: general practiceNursing/practice nurse Band 6 (E/F grade) | Diploma level education specific to general practice nursing/primary care |
Practice nurse Band 5 (D grade) | Registered nurse, no qualifications specific to general practice nursing |
Healthcare assistants Band 3 | NVQ or other qualification specific to working in primary care |
Healthcare assistants Band 2 | No qualifications specific to working in primary care |
Cross (2006) noted that the Wanless Review suggests that up to 70% of the work currently undertaken by GPs might be moved to general practice nurses with the expectation that nurses working in these extended roles will:
• enhance the quality of services provided by doctors
• safely substitute for doctors in a wide array of services, thus reducing demand for doctors
• reduce the direct costs of service. (Cross 2006: 420)
Carey (2003: 213) commented that ‘delegation and relinquishment of traditional roles is crucial to the provision of primary care’. However, she argued that while taking on these delegated duties, it is important that practice nurses furthermore continue to establish their own knowledge base and define their own role, determining how they can contribute to care delivery in primary care, rather than the role becoming one that is simply based on delegation of GPs’ work.
This chapter will provide a four-nation perspective, first discussing educational preparation for the role, then providing an overview of the NHS policies that have both shaped and had an impact on practice nurse development. Case studies are included to demonstrate good practice and to encourage reflection. The reader will be updated regarding the latest NHS reforms that have influenced practice nursing in recent years, referring to Carey’s 2003 chapter. There will be an update on the current position in which practice nurses find themselves and finally there will be a discussion as to how the role may look in the future.
Education
General
Preparation for the role of general practice nurse is wide-ranging, with practice nurses possessing a variety of educational qualifications varying from attendance on study days and foundation programmes to diploma qualifications specific to practice nursing (for example, asthma, diabetes and coronary heart disease), to degree level specialist practitioner preparation. Unlike other community specialisms, there is no mandatory training requirement to adopt the title of ‘general practice nurse’, other than initial registration with the NMC as a registered nurse. The same applies to those practice nurses adopting the title ‘nurse practitioner’; some have been prepared at diploma, degree and masters level but others have received only in-house training, adopting the title without having a specific qualification in order to undertake the role. The NMC specialist practitioner programme made transitional arrangements for experienced practice nurses to acquire a recordable qualification when its policy for community nurse education came into operation in 1996; since this time the route to specialist practitioner qualification has been at degree level provided by higher education institutions (HEIs). However, in light of the NMC’s current review of the specialist practice qualification (SPQ), many HEIs are revisiting their current programmes and will need to ensure that future programmes meet the needs of nurses both working in and new to general practice.
The RCN (2004a) guidance on good employment practice notes that the nGMS contract provides for resources to support role development and higher quality services and enables practice nurses to expand their interest in general practice in a variety of ways including:
• becoming more involved in the business side of the practice
• taking a strategic role within primary care
• becoming partners within the practice. (RCN 2004a: 8)
In addition to this, the RCN (2004a) guidance notes that the nGMS contract opens up other new opportunities to practice nursing such as becoming sub- or specialist providers of services such as sexual health, minor surgery and vaccinations and immunizations (see Case study 13.1). However, in order for practice nurses to develop apposite skills, education providers need to offer a suitable curriculum.
Jill, a practice nurse with 15 years’ experience, first took on the role as a part-time post when her children were small as the hours suited her family life and a local practice was recruiting nurses to provide extra health promotion services following the 1990 GP contract. Over the years Jill has undertaken numerous courses, initially occasional study days but as the children grew older and she had more time to spend on her career she undertook diploma level courses related to her role as a practice nurse.
One area in which she became particularly interested was that of sexual health; working in a socially deprived area with a large adolescent population, this was something where she felt the need wasn’t being met. With the support of the practice that part funded her, she commenced and successfully completed a master’s degree in sexual health issues.
With the experience she gained on the course she was able to set up a sexual health service for the patients within her practice, providing not only advice but also screening services. This enabled prompt treatment for patients and reduced the pressure on the genitourinary medicine clinic at the nearest district hospital, which was 20 miles away. With the advent of the nGMS contract in 2004 the five local practices in Jill’s area decided to opt out of providing this more specialized sexual health care, feeling that they had enough to do meeting the requirements of the Quality and Outcomes Framework.
The local primary care trust, as part of their sexual health strategy, invited local providers to tender for the service. Jill, seeing an opportunity, put forward a business plan to provide specialized sexual health services to the local population. Jill’s offer was accepted and she now runs a very successful sexual health service covering the population of all five practices.
Discussion points
1. What specialist skills, knowledge or interest do you have that could be used to develop local enhanced services?
2. What knowledge do you have of the population needs in your area; have you undertaken a recent practice profile?
England
Many HEIs in England have discontinued, or are reviewing, their SPQ programmes and are instead developing new curricula that embrace the wider range of clinical competencies required to meet the needs of today’s practice nurses, recognizing the evolution of practice nursing into a more integrated primary care role (Ruscoe 2006).
Although small, a study undertaken by Crossman (2006) to investigate the impact of the nGMS contract on the role and educational needs of practice nurses working in one primary care trust (PCT) in England is worth noting, as this appears to be an area in which little research has been undertaken. The results indicated that the practice nurse participants reported a definite change in their role since the advent of the contract, but felt that there was a lack of support available for them to explore new roles. Regarding the training topics they requested, to support the role developments they identified, training in minor illness and injuries was given maximum priority, with chronic disease topics also being high on the agenda. Surprisingly, there was less demand for training in mental health, particularly as the Mental Health Foundation (2006) note that one in four people experience some kind of mental health problem in the course of a year and nearly a third of all patients seen by GPs have common mental health problems such as depression and anxiety. Mental health and depression have been included in the 2006 Quality and Outcomes Framework in the nGMS contract and will increasingly become part of the practice nurse role. Initiatives to improve practice nurses’ knowledge in this area are already being developed with a distance learning course on mental health and well-being specifically aimed at practice nurses now available (Scanlan 2007).
A significant development in practice nurse education (Cross 2006) has been the commissioning by The Working in Partnership Programme (WIPP) in 2006 of the development of an online, interactive toolkit to highlight good practice in general practice nursing. This comprises a number of tools to provide practical guidance about improving clinical practice. Campbell (2007: 2) highlights the six key areas that are addressed within the toolkit:
• The development of the general practice nurse role: this embraces national polices, career structures, role definitions, maximizing staff potential, bank staff and skill mix.
• Employment of general practice nurses: this includes advertising, recruitment and retention, contracts, terms and conditions of employment, appraisals and facilitating the adoption of Agenda for Change.
• Competence of general practice nurses: this provides examples of competence at varying levels linked to the Knowledge and Skills Framework and defines and measures competency.
• Career, education and professional development of general practice nurses: this advises on formal and informal ways of learning, identification of development needs, learning opportunities, clinical supervision and career pathways.
• Integration of general practice nurses into the wider community nursing workforce: this discusses integrated teams, various models to promote integration, liaison with the voluntary and independent care providers.
• Quality improvement and evaluation: this draws attention to the importance of team and individual appraisal, clinical governance and patient satisfaction.
Since its launch in October 2006 the WIPP website notes that there have been over 200 000 downloads and that it is increasingly being recognized as one of the most influential developments in general practice nursing (WIPP 2007). The WIPP programme of work was formally completed in June 2008; resources remain live and are available on new host sites.
Scotland
The Framework for Nursing in General Practice (Scottish Executive 2004) indicated that practice nurses wanted education which:
• reached a nationally agreed standard
• was flexible and work based
• was supported through mentorship and clinical experience. (http://www.scotland.gov.uk/Publications/2004/09/19966/43287)
The educational standards for the initial preparation of general practice nurses were drawn up and published by the NHS Education for Scotland (NES) in 2006. To implement the initial preparation of general practice nurses, NES facilitated a 1-year pilot in 2006–2007 to support initial preparation for practice nurses in defined areas across Scotland.
A national learning and network coordinator, located within NES and supported by the Scottish Executive, has been appointed (Bell 2007). The aim of this initiative is to provide national coordination of education and practice development initiatives related to practice nursing and to develop collaborative links with stakeholders. Bell (2007) notes that information about general practice nurses in Scotland thus far has been limited and professional support and access to practice nurse groups has been inconsistent for Scottish practice nurses. This new role aims to find out what nurses in Scotland believe they need and allow future education and networking to be targeted towards meeting these needs.
Wales
The Welsh Assembly Government (WAG) continues to fund degree education leading to the NMC general practice nurse specialist practitioner qualification, undertaken in Welsh HEIs, for both existing and new practice nurses, through the National Leadership and Innovation Agency for Healthcare (NLIAH) (see Case study 13.2). A review of primary care and community nursing in Wales commissioned by WAG (Williams 2004), however, recommended:
… a move away from a competency based framework of educating nurses to an education that prepares nurses to deal with uncertainty, manage complexity and respond to changing service needs in such a way that avoids the need to radically re-write nursing curricula in response to the inevitable evolution and change of the service … (p. 10)
A similar message came out of a review of district and practice nursing undertaken by Caerphilly Teaching Local Health Board (TLHB; 2007), who recommended that education at both pre- and post-registration needs to change to produce autonomous practitioners who are fit for purpose. They also noted that the role of practice nursing would continue to develop in the future as fewer GPs are recruited and the role of advanced practice nurse will become the standard for all practice nurses to achieve. HEIs are currently reviewing their programmes to ensure they meet the needs of the developing role of the practice nurse. A Community Nursing Strategy for Wales, including recommendations on future education for all community nurses, is due for publication in 2009.
Amy had worked in intensive care since her initial registration as a nurse. During her pre-registration community placement she had spent time with a practice nurse and felt that this was a career she wished to pursue. She applied unsuccessfully for some posts, as they all wanted prior experience, difficult to obtain before actually being in post.
Amy met a colleague who had completed a degree leading to the NMC specialist qualification of practice nurse at a local university. The degree was funded by WAG for nurses working in Wales and, being 50% theory, 50% practice, enabled Amy to gain the practical experience she needed to obtain a position as practice nurse. Amy successfully applied for the programme, covered all the theory required for her new career at the university, including that relating to the management of long-term conditions. Under the supervision of her practice tutor, an experienced practice nurse, she was able to relate theory to practice and gain the valuable practical experience she needed.
At the end of the course she applied for and successfully obtained a position as a practice nurse and is enjoying her new career while appreciating that she still has much to learn.
Discussion points
1. What skills and knowledge do you think you need to become a practice nurse?
2. What education is available locally to help you achieve the skills and knowledge required to work as a practice nurse?
Northern Ireland
Northern Ireland produced a position paper (Department of Health, Social Services and Public Safety (DHSSPS) Nursing and Midwifery Advisory Group 2003), Strategic Direction in Community Nursing in Northern Ireland, in which a recommendation was made that there should be a review of education for nurses who work in the community and primary care, suggesting that new combinations of skills are needed and a 1-year community nursing qualification for life may be less useful than a build-up of skills in response to the clinical and social setting. The final report on the review, Regional Redesign of Community Nursing Project (DHSSPS 2006), made a number of recommendations for education, and this can be accessed at http://www.dhsspsni.gov.uk/print/regional_redesign_of_community_nursing_project-4.pdf.