3 • To highlight some of the differences between practice learning in the community and practice learning in hospital settings • To discuss what is expected of the student to ensure a successful and positive learning experience • To discuss the learning opportunities available in the community Chapters 1 and 2 should have started to build up your knowledge and understanding of the community, the diverse roles of nurses and other practitioners and agencies, and the range of services that they provide for people of all ages and social groups. Chapters 3 and 4 focus on what you can expect from practice learning in the community and how to get the most out of your experience. The scope of learning opportunities in the community is wide and varied. A few examples include: health assessment of the newborn; health education for young people in schools; complex care for people living at home with long-term conditions; clinics for smoking cessation; specialist services; management of chronic wounds; child protection; supportive care for people with mental health problems – the list is endless. The student’s experience will depend on the learning experiences on offer in the locality and the learning outcomes that need to be achieved during the placement. However, with your mentor, an appropriate range of experience tailored to meet essential skills and outcomes can be identified. (Chapter 4 looks in more detail at learning outcomes and we focus on nursing practice in the community later in this chapter.) In Chapters 1 and 2, community was discussed as a context for health and social care and the practitioners that provide services there. But nursing in the community is about the people who live in the community and who are the users or potential service users. Wherever nurses practice, they have contact with people from a diverse range of backgrounds. However, in a hospital, the context itself can restrict expressions of individuality and diversity. In the community, people are at home in their own world and this is where the wide spectrum of diversity is experienced and expressed. It is a privilege to visit anyone’s home but as a student on a community placement, home visits and opportunities to get to know families from different ethnic and cultural backgrounds are invaluable experiences for learning and understanding the beliefs and traditions of other cultures. Holland and Hogg (2010) discuss cultural understanding and lack of prejudice as fundamental in ensuring quality and equality of healthcare provision. However, these core elements do not only apply to cultural diversity but also relate to age, gender, disability, religion, belief, political, social and health status, sexual orientation, lifestyle and health behavioural factors. Depending on the community profile of your placement area, community practice learning can offer learning experiences to develop your knowledge and understanding of people’s health needs and beliefs that would not be available in other practice settings. For example community nurses are often successful in engaging people that are described as ‘hard to reach’ by traditional health services, by providing services for homeless people, travelling families, refugees and asylum seekers. The NMC (2008) makes clear that the care of people is a nurse’s first concern, treating them as individuals and respecting their dignity. A number of standards in the NMC Code apply, including those shown in Table 3.1. Table 3.1 Extract from the Code: Standards of conduct, performance and ethics for nurses As more services are delivered in the community, acute hospitals concentrate on the provision of specialist care and services such as surgery and acute events. Many of the examples in Table 3.2 reflect this shift in the balance of care. They also reflect the importance of promoting health, addressing inequality, preventing illness and empowering people to take more responsibility for their health. This is not to say that these issues are not important in secondary care or that some of the services listed in Table 3.2 are not provided there. Rather, that the community setting facilitates this way of working and consequently, a greater emphasis is given. A good example of this is ‘person-centred care’. This has been described by Innes et al (2006) as care that focuses on the people using the service; promotes independence and autonomy; provides reliable and flexible services; enables users and carers to choose the services they need; and tends to be provided by teams of health and social care providers working in partnership. Of course, person centredness is an ambition of quality care wherever it is given but care in the community lends itself particularly to this approach. Table 3.2 Characteristics of care in the community More services that do things with people rather than to people. Service users have more autonomy, are offered choice and treated as partners in their care. People choose their general practice, dentist and pharmacist. NHS online and phone line services inform and give people a voice to request what they need, negotiate and share decision-making about the care and support that suits them best A range of practitioners, not just doctors, provide first point of contact services. Nurses, pharmacists, physiotherapists and others assess, diagnose and treat people with health problems who present at clinics and walk-in centres Partnership, integration and teamwork across health and social care providers to deliver complex care packages to people in their own homes A public health approach to improving the health of whole communities Services that focus entirely on health improvement, such as smoking cessation Services that are focused on prevention such as immunisation, cervical screening Long-term, continuing care and support of individuals and families, e.g. a district nursing team providing care for someone with a long-term condition and support for their carer over several years or a health visitor supporting a child and family from antenatal care to school age Services which protect vulnerable children and adults A focus on recovery and rehabilitation Family-centred approaches to care and support Enabling, empowering and supporting people to self-care so that they can live safely and independently in the environment they choose Care for people in their own homes, adapting services to meet their needs and suit the environment. The principles that underpin nursing practice apply to all settings, as do the skills and competencies that are required for high-quality nursing care. However, in order to provide the types of services and adopt the approaches listed above, community nurses need specific skills to work in a different way. The NMC has identified some of the key characteristics of delivering nursing care in community environments (NMC 2010): 1. An understanding and ability to work with families, communities as well as individuals 2. An insight into the importance of community health profiling and patterns of health and disease across different groups, communities and populations 3. An appreciation of the importance of services being focused around ease of access and convenience, in meeting the needs of individuals, families, groups or communities rather than the logistics of service delivery. Nursing in the community usually means visiting people in their homes, or being available, or delivering services in the communities in which people live 4. Individuals and communities are empowered to take control of their health and wellbeing, emphasising choice and independence rather than conforming to imposed rules and routines 5. An emphasis on health promotion and prevention of ill health, either as the main objective or by finding ways to promote health and quality of life while delivering nursing care 6. Strong interdisciplinary networks and the ability to work with others in health and social care, as well as other statutory and voluntary agencies 7. A good knowledge of local services and resources to which people can go to support their health 8. Frequent exposure to uncertain circumstances and unplanned events with limited immediate access to resources to manage the situation 9. The environment, external influences, family and social factors have a major impact on nursing assessment, interventions and activities, so flexible and creative approaches to practice will be necessary 10. It is common for some nurses to work alone, so they must be aware of associated risks and safety issues 11. Nurses must be able to work without direct supervision and make judgements and decisions independently • The programme must contain at least 2300 hours of practice learning. • Students must be supervised by a mentor for 40% of the time they spend in practice but where safe and appropriate, they can be supervised indirectly, e.g. do not need to be based with their mentor for the entire practice period or may be supervised by a practitioner from another profession. • Periods of practice learning towards the end of the first and second parts of the programme must be at least 4 weeks in length and at least 12 weeks in length towards the end of the programme. • Reasonable adjustments must be made for students with disabilities to support achievement of the practice learning outcomes.
Practice learning in the community
what to expect
Introduction
What makes the community setting different?
Standard
1
You must treat people as individuals and respect their dignity
2
You must not discriminate in any way against those in your care
3
You must treat people kindly and considerately
4
You must act as an advocate for those in your care, helping them to access relevant health and social care, information and support
11
You must make arrangements to meet people’s language and communication needs
12
You must share with people, in a way they can understand, the information they want or need to know about their health
What makes nursing in the community different?
Approaches to practice learning in the community
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