Managing finances in the nursing practice setting

CHAPTER FOURTEEN Managing finances in the nursing practice setting






INTRODUCTION


Increasingly, nurses are required to be responsible and accountable for fiscal management. Sound economic decision-making is a hallmark of effective leadership and management. This chapter will outline the responsibility that leaders and managers have in planning, implementing and evaluating both the activity and finances required for the provision of effective health care. In health there is now an expectation that managers, particularly nurses, will have the skills to perform financially by assessing the budget available against the actual expenditure that occurs in wards and units or services. An important aspect of management expertise includes the ability to manage financially. Nurses are in an ideal situation to ensure the effective financial management of a health care facility.


The most appropriate level to identify and manage costs is at point of expenditure. It is at the ward or facility level that this expenditure occurs. Nurses incur most clinical expenses as they care for their patients/clients. An administrative requirement for managers is the ability to prioritise expenditure according to available money. The financial practices at work are no different from the financial management expertise required in your personal life. For example, matching the money you are paid each week with the expenses you incur means that if you are paid $500 per week and your rent is $250 per week, there is $250 to spend on food or other items. This simplistic example is mirrored in Table 14.1 below. The first two columns identify the budget and the actual expenses incurred. The third column provides details of the variance between the money allocated and expended. This example highlights that Ward One had a negative variance while the expenditure of Ward Two was less than budgeted.



The most effective management of resources occurs when knowledge of budgeting principles is in place. As the demands for services increase, there is an increasing emphasis on quality and outcomes but no increase in funding. Therefore, an ability to use budgeting as a planning tool to manage finances within the health care setting is essential.


It is necessary to ensure that management objectives (that is, the organisation’s strategic plan) form the basis of financial planning at the ward/unit level. If the nurse manager’s perception of what the ward’s or unit’s objectives, throughput and outcomes are, does not align with the organisation’s goals and objectives, it becomes impossible to achieve financial balance and harmony. This can be quite complicated because in a way, the nurse manager is expected to predict the future. And of course, this can be difficult to do with any degree of accuracy (Jopling et al. 1998).



PRINCIPLES OF FINANCIAL MANAGEMENT


The principles associated with financial management are based on accounting and budgeting. These are the financial or monetary quantification of the goals and objectives of the organisation. Budgeting is the management tool used to plan and control the expending of finances, while accounting is the process of recording, classifying, interpreting and reporting financial data to provide a source of financial information (Levy 1985).



Budgeting


Budgeting is a tool for planning, monitoring and controlling costs. It is part of a suite of management tools used in association with other management functions such as planning and controlling. Once the goals of the organisation have been identified, budgeting ensures that they are met by allocating money to them (Rowland & Rowland 1985). The stages of budgeting include:






Budgeting is an important skill for managers. One of the principal responsibilities of a nurse manager is to plan and implement the objectives of their unit/ward/department. This is undertaken by identifying the casemix of the patients/clients and determining the predicted throughput, either by calculating the number of patients utilising a predetermined number of beds, or by counting the number of clients attending a community or outpatient-based clinic/service. Once the plan of activity has been articulated, it is time to attach a dollar figure to it. If it costs $2000 to treat one patient and it has been determined that the service will treat 200 patients per year, then the total costs associated with providing the service would be $400 000. This is the planning phase of budgeting. The major issue in providing public health care is not so much identifying the cost of care provision but prioritising the expenditure against the funds available.


The next stage of budgeting is the comparison of the budgeted costs with the actual expenditure. Table 14.1 demonstrates this comparison.


The differences between the two results—those planned and the actual results—need to be examined closely. There is a natural tendency not to worry about a favourable result and to only be concerned about an unfavourable one. However, any deviation from the expected outcome warrants assessment. This review is necessary because if the budget plan reflects the actual activity and costs, then the result should not be favourable and may reflect a problem with the accounting process, for example, an invoice that may not have been paid. Reasons for unfavourable results also require examination and may include an increase in patient activity (e.g. more patients than planned), an increase in costs (e.g. disposable goods such as gauze squares significantly rise in price once the budget has been set), or there is a change in casemix (e.g. the acuity or complexity of care required for patients increases or the ward commences treating medical patients and changes its role to an oncology ward).



Accounting


As explained previously, accounting is the process of recording, classifying, interpreting and reporting financial data to provide a source of financial information. This information informs managers of their performance in comparison to the set budget. The various elements associated with accounting practices include assets (buildings, land), expenses (salaries), liabilities (accrued annual leave) and revenue (private patients, car-parking fees). Accounting practices commence with an analysis of ‘source documents’ (Jopling et al. 1998, p.19), including invoices, receipts and purchase orders. This information is summarised and entered into journals and then into the general ledger. If a manager needs to question the actual financial result at the end of a specific financial period it is the general ledger that provides the detail of expenditure by item. This is one of the reporting tools that managers need to be competent in using to ensure their appropriate understanding of the financial management required within their department/ward.


There are two methods of accounting used in health care. The first method is cash accounting, which identifies revenue when cash is received and expenditure when goods have been delivered. The disadvantages of this method are that the true value of the organisation is not recognised (buildings and other non-cash assets are not identified or represented) and there is the temptation to defer costs until the next financial year. The other method used within health is accrual accounting. In this system, revenue is recognised in the financial period in which it has been earned, while expenditure is realised when the order is placed or the shifts are actually worked. This way, revenue and expenditure are matched. All the assets of an organisation are taken into account when its financial position is reported.



PROCESSES FOR MANAGING FINANCES


When building a budget it is necessary to identify what is included within it and what services the budget actually encompasses. Historically, organisations were managed centrally with finance departments controlling the allocation and approval functions. Budgets were not devolved to ward or unit levels. However, as hospitals and other health care institutions have become more complex and clinicians have demanded greater control over health care finance, devolution of financial responsibility has occurred in many clinical settings. With this transfer, other models of health funding and budgeting have evolved, including output-based, which allows for more accurate assessment of costs associated with individual patients for a specific episode of care (Gordon & Clout 2002).


Dividing the organisation into groupings of same or similar services together may be referred to as a cost centre. This allocation is a business decision allowing specific costs associated with the service to be identified. In health, cost centres are generally determined by either departments, such as individual wards (e.g. intensive care), or services such as radiology and pathology. They may also be service units, for example, catering or linen services.



Types of costs


Costs associated with the delivery of care provided in health fall under four main cost concepts of:






Direct costs are those costs that can be directly associated with a particular cost centre. The nursing salaries and wages for a particular ward are direct costs, as are the disposable medical and surgical supplies, such as cotton wool balls. Indirect costs are the costs associated with services supplied indirectly to the cost centre or which cannot be billed directly. For example, the hospital may only receive one electricity account for the whole facility that cannot be broken down into individual ward accounts. In this instance, the cost centre would be billed for a proportion of the total account. Other examples include a division of the costs of a support service, such as medical records, where once more the costs would be distributed across the clinical cost centres.


Fixed and variable costs relate to the activity of the organisation. The activity may be measured in patient days, level of acuity, number of presentations, number of operations or number of meals. Fixed costs remain the same regardless of the level of activity within the cost centre. Examples of fixed costs include contracts for servicing equipment that may be in place for a specific period of time, such as five years, and lease arrangements for equipment. Variable costs are directly linked with the activity of the organisation. The individual cost per unit may not change but the costs will rise as more is undertaken. For example, if the hourly rate of a nurse is $20 and each nurse cares for five patients, the hourly nursing costs for ten patients would be $40, and for 20 patients the cost would be $80 (Courtney 1998).


This is the reason why there is such heated debate over staffing allocations in nursing. If the number of patients/clients and their acuity or clinical care requirements all remained the same, nursing would be a fixed cost. However, in health care today the increasing demand and increasing age and infirmity of the patients means that there is a need to constantly re-calculate the staffing requirements. How this is done is the basis of debate in both nursing and health care settings today. Across Australia there are many formulas that can be applied. Some are government regulated, such as in Victoria where there has been a patient number assigned to nurses. In other States, acuity systems are in use, such as nursing cost weights for individual diagnostic related group (DRG), nursing hours per patient day or the recommendation of an experienced nurse manager to identify the number and skill mix of the staff required on each shift. There is a requirement for an agreed methodology to determine adequate nursing numbers before a budget can be set. As the casemix and patient numbers vary, so does the need to vary the budget, and for this reason both management and clinicians must understand and agree to the financial implications of increased throughput, even though there are recognised economies of scale as patient numbers increase.


When identifying budgets it is important to understand some basic economic terms. Opportunity cost in economic terms is seen as the cost of the best alternative foregone (McTaggart et al. 1996). When developing a budget it is necessary for nurse managers to use their management skills to consider opportunity costs in their decision-making. This is useful in a workplace where there are limited resources and managers need to make choices between purchasing different consumables and using more creative staffing methods. Another way to consider this issue is to ask the question, ‘With my known fixed budget, is it more important to purchase item X or item Y?’


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Dec 10, 2016 | Posted by in NURSING | Comments Off on Managing finances in the nursing practice setting

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