H
1670
Hair and Scalp Care
Definition: Promotion of healthy, clean, and attractive hair and scalp
Activities:
• Provide treatment for abnormalities or notify appropriate health care provider
• Assist patient into comfortable position
• Use hydrogen peroxide or alcohol to dissolve matted blood, if present, prior to cleansing hair
• Wash and condition hair, massaging shampoo and conditioner into scalp and hair
• Avoid chilling during cleansing (i.e., adjust room temperature and provide warmed towels)
• Dry hair with hair dryer on a low setting to avoid burning scalp
• Brush or comb hair, using wide-toothed comb or pick, as needed
• Apply small amount of oil to dry or flaking areas of scalp
• Arrange for barber or hairdresser to cut hair
• Prepare supplies for shaving (e.g., shaving cream, towel, and safety or electric razor)
• Shave body hair, if desired, using an electric razor for patients at risk for excessive bleeding
1st edition 1992; revised 2008, 2013
6510
Hallucination Management
Definition: Promoting the safety, comfort, and reality orientation of a patient experiencing hallucinations
Activities:
• Establish a trusting, interpersonal relationship with the patient
• Monitor and regulate the level of activity and stimulation in the environment
• Provide appropriate level of surveillance/supervision to monitor patient
• Record patient behaviors that indicate hallucinations
• Maintain a consistent routine
• Assign consistent caregivers on a daily basis
• Promote clear and open communication
• Provide patient with opportunities to discuss hallucinations
• Encourage patient to express feelings appropriately
• Refocus patient to topic if patient’s communication is inappropriate to circumstances
• Monitor hallucinations for presence of content that is violent or self-harmful
• Encourage patient to develop control/responsibility over own behavior, if ability allows
• Encourage patient to discuss feelings and impulses rather than acting on them
• Encourage patient to validate hallucinations with trusted others (e.g., reality testing)
• Point out, if asked, that you are not experiencing the same stimuli
• Avoid arguing with patient about the validity of the hallucinations
• Provide antipsychotic and antianxiety medications on a routine and PRN basis
• Provide medication teaching to patient and significant others
• Monitor patient for medication side effects and desired therapeutic effects
• Assist with self-care, as needed
• Provide for adequate rest and nutrition
1st edition 1992; revised 1996
1390
Healing Touch
Definition: Providing a noninvasive, biofield therapy using touch and compassionate intentionality to influence the energy system of a person, affecting their physical, emotional, mental, and spiritual health and healing
Activities:
• Create a comfortable, private environment without distractions
• Determine willingness to have body touched
• Identify mutual goals for the session
• Advise the patient to ask questions whenever they arise
• Remove constricting items (e.g., eyeglasses, shoes, and belt)
• Keep the patient comfortably clothed
• Drape only to provide temperature comfort
• Center self by focusing awareness on inner self
• Ground self by attuning to Earth’s energy
• Attune to the patient’s energy field
• Set intention to work for the patient’s highest good
• Use hands to clear, balance, and energize the patient’s field
• Repeat an energy assessment to identify what changes have occurred
• Instruct the patient to gently move their body and stretch before they get up
• Offer client a glass of water to replenish the water lost with the energy movement
• Provide feedback to the patient regarding the energetic work in terms they understand
• Ask the patient to describe what they experienced or noted during and after the session
• Record the characteristics of the energy work
• Record the physical, mental, and emotional responses to the session
6th edition 2013
7960
Health Care Information Exchange
Definition: Providing patient care information to other health professionals
Activities:
• Identify referring nurse and location
• Identify essential demographic data
• Describe pertinent past health history
• Identify current nursing and medical diagnoses
• Identify resolved nursing and medical diagnoses, as appropriate
• Describe plan of care, including diet, medications, and exercise
• Describe nursing interventions being implemented
• Identify equipment and supplies necessary for care
• Summarize progress of patient toward goals
• Identify anticipated date of discharge or transfer
• Identify planned return appointment for follow-up care
• Describe role of family in continuing care
• Identify capabilities of patient and family in implementing care after discharge
• Identify other agencies providing care
• Request information from health professionals in other agencies
• Coordinate care with other health professionals
• Discuss patient’s strengths and resources
• Share concerns of patient or family with other health care providers
• Share information from other health professionals with patient and family, as appropriate
2nd edition 1996; revised 2004
5510
Health Education
Definition: Developing and providing instruction and learning experiences to facilitate voluntary adaptation of behavior conducive to health in individuals, families, groups, or communities
Activities:
• Target high-risk groups and age ranges that would benefit most from health education
• Identify internal or external factors that may enhance or reduce motivation for healthy behavior
• Determine current health knowledge and lifestyle behaviors of individual, family, or target group
• Assist individuals, families, and communities in clarifying health beliefs and values
• Identify characteristics of target population that affect selection of learning strategies
• Formulate objectives for health education program
• Identify resources (e.g., personnel, space, equipment, money, etc.) needed to conduct program
• Consider accessibility, consumer preference, and cost in program planning
• Strategically place attractive advertising to capture attention of target audience
• Incorporate strategies to enhance the self-esteem of target audience
• Develop educational materials written at a readability level appropriate to target audience
• Keep presentation focused and short, and begin and end on main point
• Use lectures to convey the maximum amount of information, when appropriate
• Use group discussions and role-playing to influence health beliefs, attitudes, and values
• Use teleconferencing, telecommunications, and computer technologies for distance learning
• Determine family, peer, and community support for behavior conducive to health
• Use variety of strategies and intervention points in educational program
• Plan long-term follow-up to reinforce health behavior or lifestyle adaptations
• Influence development of policy that guarantees health education as an employee benefit
2nd edition 1996; revised 2000
5515
Health Literacy Enhancement
Definition: Assisting individuals with limited ability to obtain, process, and understand information related to health and illness
Activities:
• Use appropriate and clear communication
• Simplify language whenever possible
• Avoid medical jargon and use of acronyms
• Communicate with consideration for culture-suitability, age-suitability, and gender-suitability
• Determine patient’s learning style
• Obtain interpreter services as needed
• Provide essential written and oral information to a patient in his/her first language
• Provide one-to-one teaching or counseling whenever feasible
• Evaluate patient understanding by having patient repeat back in own words or demonstrate skill.
5th edition 2008
7970
Health Policy Monitoring
Definition: Surveillance and influence of government and organization regulations, rules, and standards that affect nursing systems and practices to ensure quality care of patients
Activities:
• Assess implications and requirements of proposed policies and standards for quality patient care
• Compare requirements of policies and standards with current practices
• Lobby policy makers to make changes in health policies and standards to benefit patients
2nd edition 1996
6520
Health Screening
Definition: Detecting health risks or problems by means of history, examination, and other procedures
Activities:
• Determine target population for health screening
• Advertise health-screening services to increase public awareness
• Provide easy access to screening services (e.g., time and place)
• Schedule appointments to enhance efficiency and individualized care
• Use valid, reliable health screening instruments
• Instruct on rationale and purpose of health screenings and self-monitoring
• Obtain informed consent for health-screening procedures, as appropriate
• Provide for privacy and confidentiality
• Provide for comfort during screening procedures
• Obtain family health history, as appropriate
• Perform physical assessment, as appropriate
• Obtain specimens for analysis
• Provide appropriate self-monitoring information during screening
• Provide results of health screenings to patient
• Inform patient of limitations and margin of error of specific screening tests
• Refer patient to other health care providers, as necessary
• Provide follow-up contact for patient with abnormal findings
1st edition 1992; revised 1996
7400
Health System Guidance
Definition: Facilitating a patient’s location and use of appropriate health services
Activities:
• Explain the immediate health care system, how it works, and what the patient/family can expect
• Assist patient or family to coordinate health care and communication
• Assist patient or family to choose appropriate health care professionals
• Inform patient of appropriate community resources and contact persons
• Advise use of second opinion
• Inform patient of right to change health care provider
• Inform the patient the meaning of signing a consent form
• Provide patient with copy of Patient’s Bill of Rights
• Inform patient how to access emergency services by telephone and vehicle, as appropriate
• Encourage patient to go to the emergency room, if appropriate
• Identify and facilitate communication among health care providers and patient/family, as appropriate
• Inform patient/family how to challenge a decision made by a health care provider, as needed
• Encourage consultation with other health care professionals, as appropriate
• Request services from other health professionals for patient, as appropriate
• Coordinate referrals to relevant health care providers, as appropriate
• Review and reinforce information given by other health care professionals
• Provide information on how to obtain equipment
• Coordinate/schedule time needed by each service to deliver care, as appropriate
• Inform patient of the cost, time, alternatives, and risks involved in a specific test or procedure
• Give written instructions for purpose and location of health care activities, as appropriate
• Discuss outcome of visit with other health care providers, as appropriate
• Identify and facilitate transportation needs for obtainment of health care services
• Provide follow-up contact with patient, as appropriate
• Monitor adequacy of current health care follow-up
• Provide report to posthospital caregivers, as appropriate
• Encourage the patient/family to ask questions about services and charges
• Comply with regulations for third-party reimbursement
• Assist individual to complete forms for assistance, such as housing and financial aid, as needed