Developments in promoting workplace health

Chapter Eight. Developments in promoting workplace health

Denis D’Auria





Introduction


This chapter is concerned with the relationship between healthcare and work. The United Kingdom has become a nation of workaholics. It has the lowest number of public holidays and the longest working week of any of its European partners. Unsurprisingly, British society has come to accept the central role of work in the life of the individual and the prosperity of the nation. This chapter will set the scene, by considering the meaning of work to the individual and to society. We consider such questions as: what benefits does a job confer on individuals? Second, we examine where we are in the economic cycle in order to place the changing demography of the workplace into perspective. The focus will then shift towards the workplace as a setting for healthcare, providing a framework for hazard assessment and consideration of appropriate counter measures. We will then examine the employment of people with disabilities in the workforce. Lastly, with an eye to the future, we will look at opportunities that may face us in the future and how these might be addressed in ways that may well change our future horizons.


The meaning of work to the individual and society



Clarke (1982) developed eight functions of work, which he hypothesizes are the reasons why people continue to work, most of which overlap with those of other writers (Cantrell 1997, Hayes and Nutman 1981). The functions of work are compared in Table 8.1 for all authors together with an indication of whether or not these values might apply to unpaid work such as hobbies, interests, or even work within the voluntary sector. One can infer therefore that there is a significant basis for regarding occupation as providing an individual with much more than just income. It is appreciated that these studies are dated but they are at the level more easily comparable with community health practice compared to the more modern meaning of the work research paradigm. Money is not the only result of work. Cantrell (1997: 115) cites Cox (1966) who states that a job is:

























































Table 8.1 The functions of work
After Clarke After Hayes and Nutman After Cantrell Application to unpaid work
Income Income Income No
Social honour Status Respect Yes
Adulthood Identity Identity Yes
Life script Time structure Time structure Yes
Something for others Activity Usefulness Yes
Sociability Mastery Company Yes
Decision-making Purpose Group voice Yes
Power
Being busy Yes


Achievement Yes


Ambition Yes


Choice Yes

From Table 8.1 it is obvious that income is a major component in the decision to continue in difficult and demanding jobs. Despite this, some paid employment may result in less income than would otherwise have been obtained from welfare benefit and workers affected by these factors are less well off than those out of work. The poverty trap may well apply to people with disabilities, who may obtain more from welfare benefits than from the jobs for which they usefully aspire. Clarke (1982) reviewed the history of the Calvinist work ethic as well as the stigmatization of the unemployed which took place in historical Roman, Elizabethan and Hebrew society. Those in regular employment seemed to be favoured by social standards and even public opinion. Job satisfaction is often derived from an individual’s usefulness to other people, particularly if there is praise or gratitude. The gratitude of patients or colleagues is an obvious example for the healthcare professions.

Employment contributes identity to an individual. A new job for a young person is the reason to stop being a child. It is the sign of having a place in society, having gained the right to be an adult and gain the respect that goes with it. In the middle years, social introductions, say at a party, are frequently based on occupation rather than personal qualities. A professional or identifiable work label means more than whether the individual is doing a useful piece of work.

Status is accorded to those with a widely recognized label rather than to those who care for others. There is very little status in being unemployed, disabled or a housewife, as unjustifiable as that might be. A job can become overwhelming in our cash-limited society but nonetheless provides structure to one’s day. Apart from the decision to go to work, each day, one deals with timetables, deadlines, expectations, work schedules and many forms of public or financial accountability that fill the day. For those not in an occupation, retired or severely disabled, the absence of this structure leads to apathy and boredom. Inability to continue in employment, having to rely on charity or needing physical help from other people becomes discouraging and even demotivating. Welfare may pay some of the bills but individuals may be denied any feeling of being valuable. On retirement, people lose their social contact at work, as they cease to be one of the crowd. They adapt by joining sports clubs, churches or interest groups. For many, premature retirement is very much worse, especially if combined with poor mobility, pain, speech defects or deafness.


Activity is stimulating and prevents atrophy of body or mind. Inactivity rarely produces health. Many jobs produce challenges and results and if the work objectives are met, then success. The structure of work in some professions can lead to much greater energy if there are large or small achievements. Achievement is more difficult for those who have no work. Every day can be like the last – no results, no achievement. Hours spent in study, practice, research or skills training can be valuable, especially when they lead to qualification or an end result that gives public recognition. These are examples where behaviour is fired by specific goals, public acclaim or recognition as a driving force. For those unable to see such goals, each day can be grey pools of ‘sameness’, ‘uniformity’ and loss of self-respect.

Regular earners have more choice over what they can do or buy than do those in poverty. Purchasing power cannot be ignored in a society subject to great variations in finance, noticeable for those who have to live on pensions, welfare benefits or charity. Choice is reduced if financial reduction is associated with the expensive needs of being disabled and being short of transport, independence and lifestyle options. Isolation may be the only choice for those short of money. A wide range of health problems is associated with unemployment, particularly depression, high suicide rate, obesity, heart disease, smoking-related diseases and cancer (Beale and Nethercott 1985). However, studies need to resolve whether less healthy people are more likely to lose their jobs, or whether ill health is the result of loss of employment in otherwise fit people. The study in Calne is significant. Factory closure was the result of economic failure and affected a whole village population. Morbidity started to rise as soon as the closure was announced even though the actual event was not to occur for two years (Jahoda 1982).


Stages of economic development


The impact of health in the workplace depends on the nature of work and society’s economic development. The UK is termed a post-industrial society and to understand the relationship between health and work it is important to place this concept into context (Bell 1973).


Pre-industrial society


The living conditions of most of the world’s population are described as subsistence level. The prime mover is work with muscle power and therefore health is a critical resource and a nation’s most important asset. The workforce is engaged in the so-called primary and extractive industries – agriculture, mining and fishing. Life is conditioned by the elements – the weather, the quality of soil and, of course, the availability of water. Production is low and technology is not overwhelming. Farming, horticulture and forestry fit this model though mining in the UK has been mechanized considerably.


Industrial society


The predominant form of activity in the industrial society is the production of goods, seeking to make more with less. Energy and machines enhance the output per worker hour and structure the nature of work. Division of labour creates routine tasks, leading ultimately to the notion of the semi-skilled worker. People use machines to work in the artificial environment of the factory. Life is a game against the fabricated world of cities, factories and tenements. The rhythm of life is machine-paced, dominated by rigid working hours and time clocks. It is a world of schedules and an acute awareness of the value of time. The quantity of goods becomes an index of the standard of living. Production must be coordinated and goods distributed have resulted in the creation of large organizations, with impersonal operation and specific roles reserved for each member. The unrelenting pressure is subject to the countervailing effect of the trade unions.


Post-industrial society


Society today is different, being more concerned with the quality of life measured by the availability of services such as health, education and recreation. The key resource is information rather than energy or physical strength and the central figure, the professional. Bell (1973) suggests transformation resulted from three mechanisms. First, national development of services such as transport and utilities is needed to support industrial development. Engineering has provided more labour-saving devices incorporated into production. Therefore more workers engage in non-manufacturing activities such as maintenance and repair. Second, population growth and mass consumption increase the wholesale and retail trade along with banking, property and insurance. Third, as income increases, the proportion spent on the necessities of food and home decreases, and the remainder creates a demand for durables and then services (see Chapter 17 for further information on influences on health in the workplace).


Changing demography of the workforce


Throughout the last century, there have been a number of demographic changes in the workforce, all of which have important implications for both clinical practice and health service planning. Male activity rates have declined, counterbalanced by a large increase in female activity rates though men still predominate over women in all age groups. However, that position is slowly being eroded. The proportion of potentially economically active men and women actually in employment has declined in parallel with the rise in unemployment. The decline in male rates of economic activity is due to the increasing propensity to stay in full-time education as well as for early retirement.

Explanations for the increase in female economic activity rates have included a change in the perception of women working, an increase in the availability of part-time, key-time and flexible working arrangements, and an increase in the participation of married women and women with children in the labour force. The total population and that in employment has aged, suggesting that health-related issues such as functional capacity, age and ageing will become critical in the future. The patterns of employment have also changed and affected the demand for labour. There has been a dramatic fall in manufacturing, extractive and mining industries with an expansion in service sector employment. There has also been a move from manual to non-manual occupations as well as an increase in part-time working for both men and women. This has been accompanied by a rise in self-employment and an increase in shift working, the latter being due to growth in medical advances (for the NHS workforce in particular) and increased reliance on expensive plant requiring 24/7 operation in order to recoup costs.

So what have been the consequences of such demographic change? The loss of the mining, manufacturing and construction sectors, where accident and injury rates were highest, may produce a positive improvement in health and safety but this is unlikely in the short term. Many diseases have a long latent period between exposure to the cause of the disease and the development of the disease, e.g. cancer after exposure to a carcinogen. So the employee exposed to crocidolite asbestos has an increased chance of developing mesothelioma, a type of tumour, after a lapse of 10 to 20 years. As awareness of the link between health and occupation grows, reporting might also increase, thus further offsetting the downward trend. Diseases with shorter rather than longer latent periods are more likely to improve.

The profile and nature of the risk facing the workforce is evolving with changes in the configuration of industry and occupation because of growth in numbers of women and older people in the workforce. Slips, trips and falls, especially on the same level, affect both sexes and all types of industry and occupation. They are on the increase. The shift to non-manual occupations may bring with it new health-related problems arising from new technology, new types of working environment, such as computers, air conditioning units or increased stress, or the expansion of flexible working arrangements.



Workplace hazards


There are various agents within the work environment which give rise to ill health arising from the fields of toxicology, medicine, biology, physics, engineering and chemistry. Space does not permit the coverage of all of them but instead a number of examples from each category of hazard will be reviewed from a principally public health perspective. Their effects on health will be dependent on the nature of the hazards and the degree of exposure. Hazards are commonly classified as:


• physical


• chemical


• biological


• ergonomic


• psychosocial.

Normally several hazards are involved, often against a background of psychosocial and ergonomic factors. It is therefore important to consider the combined effect of several hazards drawn from differing categories.


Physical hazards


Physical hazards are those hazards that arise from the physical aspects of the work environment including noise, vibration, temperature, light and radiation. They have a range of health effects depending on the physicochemical nature of the factor. Most effects, lacking the complexity of chemical exposure, are dependent on the absorbed energy and on the dose received. Together with chemical exposure, they occupy over 90% of the work of occupational health and safety professionals. This section will draw on noise and vibration as examples.


Noise: an example



The changes in pressure perceptible by the human ear range from the minute to the extremely large and often by factors of several million. To compress this, a logarithmic decibel scale is used where a 3 dB increase in noise intensity is effectively a doubling of the exposure. As the human ear is frequency dependent, measurement must mimic it electronically using a specific circuit measuring ‘A-weighted decibels’ described as dB(A). Noise is described as unwanted sound and is therefore either a physiological or psychological response reflecting an individual consideration of incident sound energy. Listening to your chosen track on your iPod or MP3 player may be acceptable and probably pleasant. The same tracks coming from the apartment next door at 2.00 am in the morning are usually described as noise. The hum of the air conditioning unit or a neighbour on a train talking loudly into a mobile phone will often be perceived as annoyance, anger, frustration and stress. Otherwise, hearing is damaged by prolonged exposure to excessive high levels resulting in noise-induced hearing loss.

The perception of noise depends on the circumstances when the individual is exposed to the noise. There is wide individual variation. It may be possible to become accustomed to low-level continuous noise as might occur in an air conditioner. It is not possible with intermittent, infrequent, unexpected or simply loud noises. Noise can affect performance and is influenced by the degree of habituation. The largest reduction in performance arises from intermittent and unpredictable sounds as well as sudden increases in sound intensity. The likelihood of noise interfering with performance increases with the complexity of tasks, the degree of mental processing, vigilance and attention required (Piccone 1999). Noise also affects the ability to communicate, which is essential in most workplaces. Poor communication results in error and is a safety risk; it also causes annoyance, frustration and stress to both parties in attempts to communicate.

To be audible, speech must be 10 dB(A) higher than background. Keeping the background to less than 50 dB(A) limits speech to below 60 dB(A) and avoids strain on the vocal cords. Noise-induced hearing loss results from damage to the cochlea and can be either temporary or permanent. This is because the cilia lining the cochlea can recover from noise-related damage. Temporary hearing loss occurs following excessive noise exposure over a relatively short duration. For a short period after exposure ceases, auditory acuity is diminished but will usually recover within 24 hours. The degree of hearing loss and length of time taken to recover depends on the intensity and duration of initial exposure.

Permanent hearing loss is the result of cumulative damage over a long period of time. Hearing ability becomes increasingly poor over several years until there is a significant disability. This form of damage can sometimes be caused by a sudden loud sound such as gunfire or an explosion. Permanent hearing loss can nearly always be prevented. Health surveillance is required under the Management of Health and Safety at Work Regulations (1999). This relies on audiometry. However, for this to be valid, it is essential that appropriate and calibrated equipment is used for the performance of the test, by someone who is competent to perform the test and interpret the results.

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Feb 19, 2017 | Posted by in NURSING | Comments Off on Developments in promoting workplace health

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