Section 4 Fundamental procedures
4.1 General principles
Admission to hospital
The transfer to the ward may have been a lengthy process and the patient may have been in A&E for a number of hours before being admitted. In addition, the patient may have been waiting a long time before being admitted from home. On admission to the ward, a welcoming approach, good communication, effective use of assessment tools, observation, measurement, interviewing and documentation (nursing process) skills are paramount (see Section 2).
Discharge planning
Patients and their families/partners to be informed of the requirements on discharge.
It should be designed to promote self-care or to assist with care needs when necessary.
Involvement of the multidisciplinary team.
The patient’s physical, psychological, social, cultural and economic needs.
The degree of support needed at home after discharge, which should be to a safe and adequate environment.
Planning on who will look after the patient.
Consideration for those patients who may have specific care needs:
Consideration of the need for external agencies to be involved. Assessment of needs at home may involve the:
Transfer of a patient
When the staff of the referring centre feel uncomfortable with the course of the illness/injury.
When it is first realized that the patient requires care in a specialist centre.
Important factors of safe transfer
Patient should be accompanied by experienced nursing and medical staff.
Appropriate equipment and vehicle are sought and utilized.
Patient fully assessed, stabilized and staff prepared prior to transfer.
All investigations accompany patient on transfer.
All drugs and delivery systems are readily available and prepared for immediate use.
Monitoring systems and battery back-up are familiar to accompanying staff.
Continuous monitoring and assessment during transfer.
Knowledge of area transferring patient to. If another hospital, phone ahead and ensure a member of staff waiting at agreed point. For example, a porter waiting in A&E dept.
Accompanying staff
An experienced doctor, experienced in resuscitation, airway management, ventilation and organ support with previous transfer experience.
An experienced nurse, operating department practitioner or paramedic experienced in transfer of patients.
Current staffing levels in many hospitals mean that this level of assistance is not always available.
Transferring hospital should provide medical indemnity, and personal medical defence cover is also recommended.
Departure checklist
Are appropriate equipment and drugs available?
Ambulance service notified of transfer and patient’s condition, nature of transfer.
Bed confirmed at receiving hospital.
Medical notes, X-rays and investigations available.
The risks to the patient
Lack of appropriate equipment in the transfer vehicle if an unforeseen incident occurs en route.
Breakdown of the transfer vehicle while transferring patients – and lives have been lost.
The vibration of the transport vehicle can cause either hypertension or cardiovascular depression.
Acceleration forces in an ambulance can lead to transient hypertension and arrhythmias.
The overall responsibility of the nurse during transfer is the patient’s safety.
Preoperative care
Shared decision-making, inclusion of the patient.
Information giving (verbal or written) including education about the forthcoming operation (preferably 10–14 days preoperatively), explanations of any drugs and pain management preferences, specific postoperative equipment or techniques that may be employed.
Good communication skills; preoperative communication/visiting, identifying the barriers to good communication, e.g. anxiety and stress.
Identify culture differences in interpretation and understanding. Spiritual requirements should be explored.
Develop an effective nurse–patient relationship. Assessment of the patient’s understanding and explanation of words and phrases used during information giving should be undertaken.
The opportunity to ask questions.
Informed consent (see p. 49). The nurse needs to ensure that the patient comprehends what is likely to happen to him. The nurse must act in the patient’s best interests.
Screening prior to surgery
Screening prior to anaesthetic and surgery is an essential part of patient preparation. There are many specific investigations and preparations that are required for different types of surgery, e.g. of the bowel; these are detailed in Section 5. There are also standard test results that will enhance the surgeon’s understanding of the patient’s general condition prior to surgery:
Baseline clinical observations: blood pressure, temperature, pulse, respiratory rate and urine analysis.
Laboratory tests: full blood count (FBC), to ensure normal haemoglobin to enhance postoperative recovery, blood crossmatched for transfusion, blood urea, creatinine and electrolyte (U&E) levels to check renal function.
Further investigations, if necessary, may involve chest/abdominal X-ray, ECG, lung function tests and a CT scan.
Perioperative care
Care in the period before going to theatre may include the following:
Ongoing physical and psychological care.
Skin or bowel preparations (may need to commence 48 hours preoperatively).
Nil by mouth for 4–6 hours is safest since the stomach and small intestine should be empty of the last meal by this time.
IV cannulation and infusion if relevant.
Preoperative checks and premedication: this is to ensure patient safety so name bands are mandatory. A premedication may not be required and this is generally considered on an individual basis.
Consider the removal of wigs, hairpieces, jewellery (can cause burns if diathermy is used; wedding rings can be covered with tape), dentures, glasses, contact lenses and prostheses. Removal should be delayed as long as possible to maintain body image.
The removal of make-up and nail varnish is essential as these prevent the observation of true skin colour and the recording of oxygen saturation monitoring is affected by nail varnish.
Preparation of the bed area for return of the patient (see below).
Escorting patient to the operating theatre: ideally this should be done by the named nurse.
Transportation to the operating theatre: the patient should be allowed to sit up whether travelling on a bed or trolley.
Reception in the operating theatre complex: the patient is generally received from the ward nurse in a reception area and ‘handed over’ to the theatre nurse, then taken to the anaesthetic room when the anaesthetist is ready.
Postoperative care
There is a range of activities that nurses need to undertake when caring for postoperative patients. There are also specialist areas of surgery, e.g. bowel and thoracic surgery, which require more specific care and these are covered in Section 5:
The patient is placed in the recovery room attached to theatre. The patient’s condition is assessed and he is nursed in the lateral recovery position to minimize risks of aspiration until fully conscious, when he can be transferred back to the ward.
The bed area has been prepared and includes:
A significant aspect of a surgical nurse’s role is to reduce the risk of postoperative complications for patients. Surgical complications carry a potential risk to a person’s recovery, as well as incurring significant financial costs. Some of the more common postoperative complications are:
It is necessary for the nurse to undertake regular monitoring of the patient and ensure the correct postoperative instructions are adhered to.
Special nursing considerations
Ensuring patient cooperation through education.
Encouraging deep breathing and coughing at regular intervals, movement around the bed.
Administration of postoperative heparin/warfarin.
Effective observation and monitoring of peripheral circulation.
Other considerations during the postoperative period can be found elsewhere in the book and include:
Palliative care
Kinghorn & Gamlin (2001) state that palliative care:
Affirms life and regards death as a normal process.
Neither hastens nor postpones death.
Provides relief from pain and other distressing symptoms.
Integrates the psychological and spiritual aspects of patient care.
Offers a support system to help patients live as actively as possible until death.
The key principles underpinning palliative care comprise:
Care which encompasses both the patient and those who matter to them.
Emphasis on open and sensitive communication, including adequate information about diagnosis and treatment options.
Respect for patient autonomy and choice.
Focus on quality of life which includes good symptom control and nursing care.
Skilled, supportive care to patients and families.
Sensitive nursing care enabling the patient to remain independent for as long as possible.
Reporting of presenting symptoms and monitoring of symptom control.
www.macmillan.org.uk/home.aspx contains some useful information in relation to health professionals and palliative care.
Nursing intervention in common symptoms
There are some aspects of symptom control that will be directly helped by skilled nursing:
Anorexia – providing extra nutrition will not prolong life; liaise with the dietitian for ideas on presentation and supplements.
Mouth care – assess the oral cavity; can be helped with ice cubes, boiled lemon sweets or fresh pineapple chunks.
Constipation – a high-fibre diet is inappropriate; appropriate use of laxatives, privacy for defaecation and mobilization for as long as possible.
Dyspnoea – involves relaxation and a range of pharmacological interventions.
Fungating wounds – sight and smell; need to eradicate smell and use a dressing that is cosmetically acceptable to the patient.
Death/dying
Some people fear terrible pain or dying in a dramatic fashion and the nurse can do much to reassure and comfort the patient.
A few patients find the last days intolerable and it is compassionate for the medical and nursing team to offer medication that will help relieve this.
The majority of patients become sleepy and this merges into drowsiness and unconsciousness.
Cheyne–Stokes breathing may occur (periods of apnoea followed by more respirations, a cycle which continues until breathing stops).
Potential organ donation
Victims of severe head injury.
Severe subarachnoid or intracerebral haemorrhage.
In the case of corneal donation, any young patient with healthy eyes or a rapidly fatal illness.
Patients who are unsuitable organ donors:
Where brain death is uncertain.
Where there has been significant hypotension or hypoxia during a fatal illness.
Where there is a history of previous disease affecting the potential donor organ (e.g. hypertension, diabetes, hepatitis B, alcohol abuse).
Where the patient has received drugs or other treatment which might have affected the organs to be transplanted.
In the case of the kidneys, where there is persistent oliguria.
What to do after the patient has died
The family should be able to spend as much time with the dead person as they want.
The doctor or GP will be called to certify the death.
Date and time of death are recorded.
There is no need for children to be excluded from this time.
Inform surrounding patients of the death.
If a doctor has not seen the patient within 14 days before the death, a postmortem examination may be needed.
Last offices
It is important that the nurse knows in advance the cultural values and religious beliefs of the family, as there are considerable cultural variations between people of different faiths, ethnic backgrounds and national origins in their approach to death and dying.
Individual preferences should be determined and patients should be encouraged to talk about how they may wish to be treated upon dying. If in doubt, consult the family members.
Catheters and other appliances should be removed (except in a coroner’s case – a medical enquiry into the cause of death) and any dentures replaced.
Orifices that are leaking fluid should be packed with gauze.
Relatives should be asked whether jewellery should be left on or taken off.
Wash the patient, unless requested not to do so for religious/cultural reasons. It may not be acceptable for the nurse to undertake this task or sometimes, a relative may want to help.
The body is dressed in nightwear, a shroud or other garments selected by the family.
The body needs to be labelled (if in an institution) on one wrist, one ankle and on the outside of the shroud, with an identification bracelet and the property identified and stored.
Wrap the body in a mortuary sheet and secure the sheet with tape.
Tape a notification of death card on the outside of the sheet (refer to hospital policy for details).
Request the portering staff to remove the body.
Screen off appropriate areas from view of other patients when the body is being removed.
Update nursing records, transfer property and patient records to the appropriate administrative department.
Bereavement
Caring for family
Meeting bereaved people on their arrival.
Knowing the loved one’s condition – accurate information about their loved one’s death.
Notification of death by someone who uses a sympathetic tone of voice using the appropriate terms, e.g. ‘dead’ as others such as ‘he has passed away’ but is open to misinterpretation.
Helpfulness of actions – families need to know that all appropriate action has been taken to save their loved ones.
Knowledge, education and training.
4.2 Psychological issues
Promoting rest and sleep
Reduction in motivation and willingness to perform tasks which could include mobilization and other aspects of self-care.
Lethargy, irritability and disorientation and confusion.
Recommendations for minimizing sleep interruption in patients are listed in Box 4.1.
Box 4.1 Minimizing sleep interruptions in patients
• Turn off maximum number of lights, especially at night.
• Keep noise to a minimum (switch off suction equipment, reduce talking and whispering).
• Offer cotton wool balls for patients’ ears.
• Continually reassess the need to interrupt patients’ sleep to perform observations.
• Perform as many nursing observations as possible together.
• Chart amount of uninterrupted sleep per shift and evidence of sleep stages.
• Communicate the patients’ need to sleep to other professionals.
• Use knowledge of patients’ normal sleeping patterns and supportive family relationships to optimize environment for sleep.
• Administer analgesics and sedatives according to the patients’ felt need and monitor events.
Psychological disturbances
These can influence recovery in many ways:
Eating can be a way of finding comfort during periods of insecurity, depression, loneliness and boredom.
Anorexia nervosa can be a way of coping with hate or anger towards a parent or fear of maturity.
Changes in roles within a family or society can cause psychological disturbances. Personal identity and functioning in a social setting can have an influence on recovery and might involve passive or active neglect of the patient’s own needs.
Social and economic status can influence recovery due to the following:
In low-income families food concerns are often of a low priority.
Surviving in very poor housing.
Families may have financial problems which compound the problem of maintaining health and recovery.
The cost of caring to the nurse
Spacing of holidays and time off is important to recharge lost energy.
Continuous training and education for stimulation.
Take time to debrief with a colleague.
Concise written recording can be therapeutic and help the letting go of a particularly stressful situation.
Being honest and sharing vulnerabilities will help a team relate and work well together.
4.3 Cultural issues
Knowledge of clientele
Culturally sensitive – knowledge of health traditions among diverse cultural groups (race, gender, sexual orientation, ethnicity, socioeconomic status, educational attainment, religious affiliation). It is essential to identify a patient’s beliefs, needs and values, be able to phrase questions and develop trust.
Culturally appropriate – to give patients the best possible healthcare taking into consideration their special needs.
A nurse who knows the groups of patients they care for and their specific needs implies:
Non-prejudice towards their patients despite their medical condition, his or her heritage or generalizations about groups of people.
Non-stereotyping according to culture or ethnicity, e.g. assuming that all groups are alike.
Non-discrimination as all patients should be treated the same despite race, ethnicity, gender, social class.
Consideration of their individual needs relating to:
4.4 Infection and its control
Infection control prevents the spread of infection in the community and in hospital.
Immunization
Immunization is based on exposure to:
Weakened or dead disease-producing microorganisms (in the form of vaccines).
The poisons (toxins) they produce, rendered harmless by heat or chemical treatment (then called toxoids).
The widely administered types of immunization are:
Infection control practices
Patients who are admitted to a ward environment are immunologically vulnerable and invariably have a reduced immune response. This may be due to the individual patient’s general condition, their inability to take nutrition or fasting practices in hospital. It might be due to prescribed treatments or drug therapies. Listed in Section 1 are a number of areas that nurses new to the ward environment must be made aware of, so that they may take measures in addressing the patient’s potential vulnerabilities as a result of a reduced immune response. In addition, healthcare professionals must be fully cognizant of other areas that put patients at risk of obtaining a hospital-acquired infection.
Bacteria (prokaryote cells)
The cell wall is made up of carbohydrates and amino acids called peptidoglycans, and determines the Gram-positive or Gram-negative staining properties of bacterial cells.
The plasma membrane is a rigid external layer of material, which forms the cell wall, which protects the cell against white blood cells and helps the bacterium to adhere to surfaces.
Spores – the ability to produce spores by enclosing their cells in a resistant casing which is difficult to destroy by heat or chemicals. They are formed when the bacterium is exposed to adverse environmental conditions, e.g. no food, high/low temperature or a reduction in oxygen. When conditions improve the spores germinate and the cell starts to multiply. In this way bacteria can survive for very long periods.