3: Investigating and dealing with errors


References


1. Department of Health (2006) Good doctors, safer patients: Proposals to strengthen the system to assure and improve the performance of doctors and to protect the safety of patients.


2. The Local Authorities Social Services and NHS Complaints (England) Regulations 2009.


3. NHS Litigation Authority (2009) Apologies and Explanations.


4. www.nhsla.com/NR/rdonlyres/00F14BA6-0621-4A23-B885-FA18326FF745/0/ApologiesandExplanations.pdf. Last accessed 30 May 2012.


5. Scally G, Donaldson L (1998) Clinical governance and the drive for quality improvement in the new NHS in England. BMJ 317: 61–5.


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Apr 9, 2017 | Posted by in NURSING | Comments Off on 3: Investigating and dealing with errors

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