CHAPTER 15. Multi-Casualty Scenes
Joyce Williams and David Williams
Forensic nurses are likely to be involved in the aftermath of disasters resulting from natural phenomena as well as from acts of terrorism. Dense population centers, the widespread use of mass transportation, and social-cultural conflicts are factors that increase the probability for any of these events to generate hundreds or even thousands of victims. Disaster prevention and risk reduction strategies have been receiving increasing attention. Local communities, states, countries, and international organizations are networking to raise public awareness of specific threats and vulnerabilities, as well as to create response plans (McGlown, 2004).
In this new era, the focus has become comprehensive emergency management including pre-event (preparedness and mitigation) and post-event (response and recovery) activities (McGlown, 2004). It is no longer a question of whether another catastrophic event will happen; it is a matter of when it will occur and what type it will be. Where will the next mass homicide or suicide, terrorist bombing, building collapse, plane crash, or tornado take place? How many people will be injured and or killed? What will be the extent of property loss, and how will the incident be handled as a medicolegal event?
With today’s sophisticated communications technology and global media coverage, disasters that affect lives in one area are exposed within minutes to concerned populations around the world. To control and diminish feelings of helplessness, there has been an increasing emphasis on proactive elements such as risk management and threat assessments (McGlown, 2004). A risk assessment matrix can be developed for a community, its infrastructure, and utilities; for a business; or for a dedicated facility such as a school, sports arena, or hospital. For example, the airlines have identified operational vulnerabilities that weaken their defenses and threaten the safety of both passengers and cargo. They have responded with countermeasures such as increased passenger screening and operating with a cockpit lockdown. Although such initiatives do not eliminate the threat of hijacking or other acts of terror, they are ways of reassuring the public that we have some control over catastrophe.
Role of Forensic Nursing in Disasters
History demonstrates nursing involvement in the frontline attention to casualties of war and palliative care of victims of natural catastrophe. As early as the days of Florence Nightingale, nurses have been a vital clinical and humanitarian resource in times of emergent need. Military nursing in wartime is among the first documented disaster responses to a man-made event; of late, the disaster nursing response has been developing quickly, adapting and reacting to threats of environmental terrorism and other criminal incidents. This adaptation continues as research is initiated and personal accounts of nurses’ experiences are shared. An understanding of past disasters and their management is an initial step in preventing or ameliorating the effects of future disasters (Illing, 2000).
With some highlights of past man-made events one can certainly grasp the nature of role development of the forensic nurse responding to disasters. Threat assessment is imperative across communities to determine what vulnerabilities exist that could endanger the population and the infrastructure. The creation of a plan must include all hazards and contain comprehensive data to support the needs assessment. By using a plan that details multiple vulnerabilities, a community can embrace a return to functionality more readily in spite of the threat.
Preparedness is defined as readiness capability. The Federal Emergency Management Agency (FEMA) takes it a step further: “the leadership, training, readiness, and exercise support, and technical and financial assistance to strengthen citizens, communities, state, local and tribal governments, and provisional emergency workers as they prepare for disasters, mitigate the effects of disasters, respond to community needs after a disaster and launch effective recovery efforts” (pp. 3-4) (Haddow & Bullock, 2003). Forensic nurses possess knowledge and skills that can be applied to strengthen individuals and populations.
Overview of the Disaster Response System
The Robert T. Stafford Disaster Relief and Emergency Assistance Act, PL 93-288, was enacted in 1974 and provides “federal assistance to states to manage the consequences of domestic disasters by expediting aid, assistance, and emergency services” (McGlown, 2004). On gubernatorial request and declaration by the president that there is a disaster, the FEMA disaster assistance programs are launched.
To achieve a coordinated response, the Government Accounting Organization (GAO) has identified nine key items that ensure “a coordinated response” (McGlown, 2004). (See Box 15-1.)
Box 15-1
• Emergency medical services
• Fire services
• Hazardous materials teams
• Law enforcement
• Hospitals
• Laboratories
• State and local government agencies
• Public and private utilities
• Public health
From McGlown, K. J. (Ed). (2004). Terrorism and disaster management: Preparing healthcare leaders for the new reality. Chicago, IL: Health Administration Press.
When a disaster occurs, a joint preliminary damage and needs assessment is done. The local emergency operations center (EOC) is activated, and a command center is set up in a secure location. The local area immediately puts into motion mitigation for the prioritized and identified hazards. The state emergency management agency (EMA) is contacted to respond and also calls in assistance from other states as predetermined through mutual aid agreements. State assets may well be overwhelmed thus requiring a call for assistance from the governor to the president (McGlown, 2004). A presidential declaration of a federal emergency or major disaster provides assistance to the event as specified in the Federal Response Plan (FRP). Before the actual authorization of federal assistance, FEMA can “authorize critical supplies and equipment such as food, water, generators, or emergency medical teams” (p. 161) (McGlown, 2004) in situations of imminent damage.
In the early 1980s, the U.S. government recognized the need to improve emergency preparedness by establishing the Emergency Mobilization Preparedness Board. The eleven working groups within the board provided the precursors for our present system of emergency support functions (ESFs) allocating functional responsibilities to specific cabinet departments and the American Presidency Project (The American Presidency Project).
Its response to the presidential mandate for health program development resulted in the creation of a single system charged with the responsibility to care for large numbers of casualties from either a domestic, natural, or man-made disaster or a conventional overseas war. Services are expanded to include health and medical assessment, surveillance, surge capabilities, evacuation, definitive care, food, drug and device safety, veterinary services, medical personnel, worker health and safety, weapons of mass effect (WME), mental health, public information, vector control, potable water and solid waste disposal, and mortuary services.
The National Response Framework (NRF) is the basis on which state and local plans are constructed. It is built on scalable, flexible, and adaptable coordinating structures to align key roles and responsibilities across the nation, linking all levels of government, nongovernmental organizations, and the private sector. It is intended to capture specific activities and best practices for managing incidents that range from serious but purely local, to large-scale terrorist attacks, to catastrophic natural disasters (Fig. 15-1). This is the basis of the “all hazards” strategy.
Fig. 15-1 |
Preparedness planning is lead by the Office of Preparedness Planning (OPP) in order to fulfill Health and Human Services (HHS) responsibilities under ESF8 of the NRF and Homeland Security Presidential Directive (HSPD) 10. The Office of Preparedness and Emergency Operations OPEO leads the HHS and interagency planning and response activities required to fulfill HHS responsibilities under ESF 8 of the NRF and HSPD 10 OPP works to integrate mass casualty preparedness activities, through its surge capacity efforts, across local, state, and federal levels consistent with the National Incident Management System (NIMS). NIMS provides a consistent nationwide template to enable all government, private- sector, and nongovernmental organizations to work together during domestic incidents. It goes beyond the incident command structure by providing a common and universal framework for maximum response regardless of the size of the event.
The National Disaster Medical System (NDMS) is a cooperative asset-sharing partnership of four federal departments and agencies including the Department of HHS, Department of Defense (DoD), Department of Veterans Affairs (VA), and FEMA (Twomey & Goll-McGee, 1999).
One essential element of any disaster response plan is implementing the Emergency Management Assistance Compact (EMAC). This compact provides form and structure to interstate mutual aid crucial to states when local and state services become overwhelmed from a disaster. EMAC is administered by the National Emergency Management Agency (NEMA) and administers liability and reimbursement issues when finances are already strained. Equally important is the inclusion of memorandums of agreement among regional agencies that may have not been affected by the impact of the event and can respond immediately to assist with the response and return to normalcy. Advanced arrangements are not only smart but bring in coordinated interagency support to a damaged infrastructure.
All healthcare facilities, whether acute or long-term, are required to establish an emergency response plan to mitigate common and uncommon events.
Healthcare disaster response expertise is found globally. In the United States, specialty teams have been formed regionally under the auspices of the Department of Homeland Security (DHS). The Disaster Medical Assistance Team (DMAT) is a group of “volunteers and support personnel with the ability to quickly move into a disaster area and provide emergency medical care or augment the efforts of overloaded local care organizations” (p. 47) (Langan & James, 2005). Deployment conditions may be hazardous and harsh with medical care rendered in field hospitals, tents, or abandoned buildings. These teams are fully equipped and self-sufficient, enabling their immediate response to an austere environment or to augment the response of previously deployed teams and to support overwhelmed local and state resources as necessary. The dynamic response is dictated by need with specific pediatric, burn, trauma, critical care, and international specialty teams augmenting the efforts of a responding DMAT.
“Care and identification of the dead in a Mass Casualty Incident (MCI) can overwhelm a medical examiner/coroner system. Disaster Mortuary Operational Response Teams (DMORTs) were originally formed to support a national level response, enhancing the original unit conceived by the National Funeral Directors Association (NFDA). DMORT also is charged with victim identification and mortuary services in the event of a mass disaster” (p. 32) (Williams, personal communication). These teams have been integrated into the federal system and now fall under NDMS.
DMORT serves to provide the “establishment of mobile morgue operations, forensic examination, DNA acquisition, remains identification, and search and recovery. In addition, DMORT can provide scene documentation, records data entry, embalming and casketing, antemortem data collection, and postmortem data collection, and establish family assistance centers” (p. 48) (Ibid, p. 4) or care teams. Teams may be predeployed for consequence management of planned events (Olympics) or high-profile events.
It is paramount for the forensic nurse to be involved in the disaster management system before a critical incident occurs. This affiliation will provide essential indoctrination to mass casualty responses and establish opportunities for leadership. Preparedness is what unlocks opportunities to respond with other medical relief organizations. Connecting among and within one’s community ideally positions the forensic nurse to contribute effectively to the team of stakeholders.
Roles of the forensic nurse include identifying the dead, recognizing medicolegal issues, supplying information and education, providing direct patient care, and conducting disaster research. There is definite opportunity for specialized role negotiation and role development with the evolving threat of domestic and foreign disasters. The forensic nursing specialty is not limited within or restricted to any practice areas. The role of the clinician is elastic for a forensic nurse specialist responding to disasters. The dimensions of the clinical forensic nurse specialist embrace research, the experience of peers, and consults with those in other disciplines. Forensic nurse leaders manage clinical staff and advise in protocols and response, adhering to the scope and standards of forensic nursing at each practice effort. The scope and standards of forensic nursing practice state that “the victim can be the client, the family, the perpetrator and the public in general” (IAFN, ANA, 2007). Disaster response satisfies advocacy to all these areas serving “the client and the family” affected by the catastrophic event, and the “public in general” with a security focus for reasons to which the forensic nurse specialist must be knowledgeable.
In light of the medicolegal aspects and potential of man-made and natural disasters, forensic nurses bring to these teams the ideal cross training, versatility, and expertise on which the team’s success, specificity, and efficiency rely. The legal aspects of various man-made disasters call for the recognition, collection, and preservation of evidence at the scene, when possible, concurrently with treatment to the individual. The medicolegal aspect of any disaster extends itself from the inception of the event through the recovery phase for cause and manner to support and adjudicate the findings as presented throughout the legal process. The timely and efficient identification of disaster victims satisfies the natural inclination and emotional strain of loved ones to give remains a proper burial. The scientific identification of a victim provides the basis for the issuance of the death certificate. This legal document is required for the settlement of estates and wills, payment of life insurance benefits, and other legal actions such as the remarriage of survivors.
Those affected by natural catastrophes may be aggravated by the human error or carelessness underlying the medicolegal aspects from substandard construction codes. Other areas of concern are nuclear reactors built without sufficient infrastructure to guard against radiation hazards, improper engineering and construction of dams and levees, and design flaws in transportation systems. The forensic nurse aware of the link between the primary and secondary impact does not understate this type of secondary victimization.
Another focus that the forensic nurse specialist involved in disaster response ponders, predicts, and addresses involves current and future public needs for information, education, and guidance about health and environmental threats or concerns as a direct result from the disaster. The forensic nurse clinician improves clinical skills through an extensive knowledge base augmented with experience expanding the professional capabilities into advanced practice nursing capacities. These include, but are not limited to, clinical response, family assistance, and forensic processing.
Clinical Response
The forensic nurse specialist serving disasters provides direct care services that are quantitatively and qualitatively different from those provided by other responders. Clinical experience in emergency/trauma or critical care settings is the basis for the development of expertise in clinical forensic nursing disaster management. The forensic nurse specialist prepares for this expanded role by involvement in community disaster planning, state emergency management, and hospital disaster protocols. The extent of involvement in disaster medical response depends on active membership in teams and the specialties, which the clinical forensic nurse specialist fosters.
Involvement in the disaster management system before a critical incident occurs is paramount for the forensic nurse specialist interested in responding to those affected by a disaster. These activities yield essential responsibility and result in an ideal leadership role for forensic nurses preparing to concentrate in this advanced practice arena.
Mass casualty response comprises four basic elements, which include “search and rescue, triage and initial stabilization, definitive medical care and evacuation” (p. 71) (Briggs & Leong, 1990) (Fig. 15-2). Search and rescue teams render aid to individuals to minimize loss of life and injury and assisst in the recovery of human remains from a mass casualty incident. The intent of triage to do the greatest good for the greatest number of people functions as “an analytical sorting process in classic MCIs of limited scope” (p. 73) (Briggs & Leong, 1990) (Fig. 15-3). “Adequate triage and casualty distribution is more difficult to achieve in disasters such as tornadoes, floods, hurricanes, and earthquakes, that cause injury and destruction over a wide area”(Chapter 8) (American Red Cross, 1997). The American Nurses Association (ANA) and the Centers for Disease Control and Prevention (CDC) have developed altered standards of care in which modifications to protocols are used in times of limited resources. The clinical forensic nurse specialist provides proficient care as a registered nurse for victims in various stressful, fast-paced, and often demanding clinical situations by assessing vital signs, managing pain and wounds, and maintaining the patient’s homeostasis and hemodynamic stability. “The medicolegal patient population, however, require that these same goals plus forensic concerns be addressed” (p. 9) (Goll-McGee, 1999).
Fig. 15-2 (Courtesy Talia Frenkel/American Red Cross.) |
Fig. 15-3 |
Expert clinical care is vital, as disaster nursing and other healthcare roles are often expanded to meet the acute demands of the situation. Included in the assessment of disaster patients is vigilance concerning the index of suspicion to uncover the how and why of their mechanisms of injury or illness that placed them under the care of the specific disaster team.
The single most important aspect must be detailed documentation of all injuries, comorbidities, and resulting conditions in addition to resultant deaths from the incident for future data collection and research. This is accomplished to satisfy the medicolegal management of disaster victims and to promote research, furthering the basis for evidence-based practice to satisfy the continued education of healthcare professionals and the public in general regarding a critical incident or disaster. Each disaster contributes to the knowledge by the evaluative process and “lessons learned.” What is learned from one disaster must be shared in order to establish more effective responses and to avoid the pitfalls in future events. What is acquired knowledge in one event may lead to the early detection in future events and improved medical management affecting mortality and morbidity and quality assurance.
“Substantial efforts in training, monitoring, and review of actions in the field now take place in all agencies and units set up for disaster response” (p. 78) (Briggs & Leong, 1990).
The nurse ensures thorough documentation of all aspects of disaster-related injuries and deaths, because this information is vital for public education and other aspects of morbidity/mortality prevention.
Family Assistance
The Aviation Disaster Family Assistance Act (ADFAA) of 1996 requires the National Transportation Safety Board (NTSB) and all American air carriers provide integrated family assistance and support to families of mass casualties. The ADFAA created the family assistance care team (FACT). The intent of the team is to provide relatives and friends of victims with “information and access to services they may need in the days following the incident; to protect families from the media and curiosity seekers” (p. 22) (Emergency Management Institute National Emergency Training Center, 1996).