Informatics in Public Health Nursing



Informatics in Public Health Nursing


Marisa L. Wilson

Martha Kelly

Sandra B. Lewenson

Marie Truglio-Londrigan







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How impossible to portray with any justice to the subject the superb panorama of the progress of human betterment under the leadership of science through successive generations of ardent devotees blazing ever new trails, evolving ever new methods, achieving ever more outstanding results, facing ever new problems … (Goodrich, 1931, p. 1385).




Public Health Informatics is the application of information science and technology to public health practice and research in order to:



  • Assess and monitor the health communities and populations at risk,


  • Identify health problems and priorities,


  • Formulate policy,


  • Assure all populations have access to appropriate care, and


  • Evaluate the effectiveness of that care. (Medterms Medical Dictionary, 2007).

The capacity to quickly gather data, to generate information from that data, and to build knowledge from the information is fundamental to all nursing, community health, and public health activities. Information management and communication are key parts of the infrastructure on which the public health system is built. Historically, public health information systems have been built using a “silo” approach—different information systems for different programs that cannot communicate with each other. The challenge for public health activities is to build integrated information systems that get the right information to the right people when they need it.

Utilizing information technology is essential to public health and, specifically, to public health nursing. Information systems, which help us to gather, manipulate, store, and process data, are an essential tool in the public health arena where accurate and up-to-date information is needed as real-time as possible. Historically, data collection has always been one of the hall-marks of public health. Florence Nightingale spoke to the need for accurate statistics about morbidity and mortality, using pie graphs and the like to demonstrate the necessity of quality nursing care (Agnew, 1958). Ozbolt and Saba (2008) recognized Nightingale’s quest for this kind of data, saying, “Nightingale called for standardized clinical records that could be analyzed to assess and improve care processes and patient outcomes. Nursing informatics thus springs from the roots of modern nursing” (p. 199). Lillian Wald, the noted public health nursing pioneer and founder of Henry Street, compared and contrasted the data collected by the visiting nurses from the Henry Street Nurses Settlement with data from four New York City hospitals. Using these data, Wald (1915) showed that care provided in the home improved patient outcomes. Nightingale and Wald valued statistical data. They collected and analyzed the data from their clinical experiences, all without the use of and speed that information technology and other forms of technology can now provide public health nurses.

This chapter highlights the use of technology as a competency that must be achieved by all practitioners (U.S. Department of Health and Human Services {DHHS}, 2004). Like all nursing professionals, public health nurses need to have a basic understanding of technology and how to put that technology to use. Skiba (2008) wrote that “informatics tools can help mitigate error, provide interdisciplinary communication, promote quality, support clinical decision making, and provide the necessary infrastructure for evidenced-based practice” (p. 301). Although not specifically focused on public health nursing curricular activities, Skiba supports the case that students need to understand and use informatics in all healthcare settings. Skiba echoes the American Nurses Association (ANA, 2008) statement that “the evolving mandate for electronic information systems and increasing complexity of health care services and practice have raised the bar for the nursing professional. Select informatics competencies will soon be required in all undergraduate and graduate nursing curricula” (p. 17). Public health nurses must know how to use computers and information
technology, as well as incorporate newer online learning technology (U.S. DHHS, 2004) into their practice. Public health nurses need to understand the importance of the Electronic Health Record (EHR), the Personal Health Record (PHR), Health Information Exchanges (HIE), and how these technologies contribute to the ability of public health nurses to assess, monitor, plan and evaluate programs for populations at need.

This chapter examines the various aspects of technology and its use in public health nursing. Throughout the chapter, vignettes from nurses who work with the public’s health in mind reveal how information technology is being used, or not, in the practice setting. Their stories show the advances that have been made as well as the issues related to the diffusion of new ideas into practice (Rogers, 1983). These vignettes serve as a conduit where the true experts, those individuals working with populations in a variety of settings, tell us how they integrate information technology in the care they render. The future directions of nursing information technology for public health nursing provide the reader with additional reflections on the current status and strategies to move into the future.


Role of Technology in Public Health Nursing Practice

The need for near-real-time data and the information and knowledge that can come from this requires systems and technology. These information systems will transform public health nursing practice. Public health nurses work in health departments, clinics, visiting nurse services, ambulatory care settings, and anywhere that nursing takes place in the community. All public health workers require efficient access to near-real-time information, and their work emphasizes “population-focused services” (ANA, 2007, p. 11). Technology affords these nurses and society a better way of systematically collecting data, analyzing those data, and then applying the data analysis in a way that informs practice and improves the health of the individual, family, population, and community.

Public health nurses have always collected data on their patients, like Lillian Wald at the Henry Street Nurses Settlement in New York City. These nurses collected data to assess the health of the patients and families they served in the community (Buhler-Wilkerson, 2001). In 1914, two years after the formation of the National Organization for Public Health Nursing, the Executive Secretary, Ella Phillips Crandall (1914), wrote a letter to the philanthropist John D. Rockefeller, explaining the success that the organization had accomplished by developing a “standardization of record cards” (n.p.). With the adoption of these record cards nationally, Crandall believed public health nurses could collect data in a way that would make previously “incoherent statistics” more “homogenous or at least comparable” (n.p.).

Public health nurses knew that records needed to be kept and somehow the statistical data needed to be collected in a way that made them useful and comparable. In 1950, Freeman wrote that “nursing will be carried on within the framework of a comprehensive program for public health” and this included maintaining “vital statistics, or the recording, tabulation, interpretation, and publication of the essential facts of births, deaths, and reportable diseases” (p. 20). In today’s world, information technology assists the public health nurse to systematically collect, organize, and analyze data, as well as share it with stakeholders as they have done in the past. Now technology allows the collection and analysis to occur at a faster and more comprehensive level than ever before. Furthermore, technology affords us a way to save data and
analyze large data sets that provide the needed evidence to support changes in practice. The transformative nature of technology continues now and into the future.

In today’s healthcare arena, public health nurses must ask how technology can be used to:



  • Provide care


  • Access information to monitor the health of the public


  • Identify best evidence for practice


  • Enhance education for the individual, family, population, and community


  • Improve public health nursing


  • Communicate to others in health care


  • Support research

The answers to these questions will serve to enhance the public health nurses’ practice in education, research, and the delivery of care.


Information Technology

It is important for the reader to understand the concepts and terms used in information technology as they are applied to public health practice and public health nursing. This understanding is critical as public health nurses work toward better communication, integration, and application of information technology. Vignettes throughout this section and the chapter illustrate the technology that nurses use in their practice and how it informs practice, provides solutions, and creates challenges.


Data

Data are considered the “essential element of information” containing the “measurements and facts” (Institute of Medicine {IOM}, 2003a, p. 126) that public health nurses need to make decisions in practice. According to Thede (2003), data are defined as “discrete elements that have not been interpreted” (p. 11). The ANA (2008) uses similar language explaining that “data are discrete entities that are described objectively without interpretation” (p. 3). For example, a newly diagnosed case of tuberculosis in a small town is considered data and is reported to the local county department of health, which then reports this case to the state department of health. This case of tuberculosis singularly is considered data and is entered into a database. Certain other diseases may also be reported to the Centers for Disease Control and Prevention (CDC) and to the World Health Organization. Once reported, these data are also entered into a database.

There are many sources of data, some of which include mortality reports, vital statistics, morbidity data, and hospital data such as falls, length of stay, wounds, injuries, and occupational illnesses. Once data are reported and located in a database, analysis may be carried out. Often, the amount of data may be so overwhelming that the message the data would ordinarily convey is overlooked. It is only when the data are reported and placed into a database that patterns emerge to inform the practitioner as to what the best practice interventions may be.


Databases

Databases are systems or structures that allow for data to be stored in an organized way and that support access and retrieval (Hebda, Czar, & Mascara, 2005). Databases are collections of related records stored in a computer that permit a person or program to query in order to extract needed information (McGonigle and Mastrian, 2012). For example, in a database that maintains surveillance data for use by public health nurses, available data may represent patient chief complaints from an emergency visit, ambulance logs, prescriptions filled, or reportable laboratory results. The ANA (2008) explains that data become information after they are “interpreted, organized, or structured” (p. 3). The various
database systems help to organize and depict the data so they can become information and eventually knowledge. The data may be accessed and shared, but the end result may be different for each user depending on who retrieves the information and how he or she interprets it. Public health nurses who note an increase in mumps, a nationally reportable disease, may see the need to develop a health education program for young families if an outbreak were to occur in their community. Immunization programs may be another intervention to consider, and yet who interprets the data, such as a private practitioner or an outpatient clinic, may direct the kind of immunization program developed. It is therefore important that public health nurses know the different types of databases available to them, how to find databases, and how to use the statistics and other vital information for their practice at the local, state, and national level. Box 6-1
provides some examples of the types of databases that are available for the public health nurse.



CREATING A DATABASE

Public health nurses need to be comfortable enough with information technology to develop appropriate databases, such as what can be developed with products like Microsoft Access, for their nursing practice when needed. In the vignette #1, the nurse recognizes a need to collect and organize data to better assess and serve the population of interest, and she sees an opportunity to use technology from a nursing informatics perspective. Marisa Cortese-Peske, a nurse researcher, noted that the Hispanic population in the community was being overlooked in a clinical trial. Based on a concern for culturally competent and congruent care, Cortese-Peske collected data on the population of interest and initiated a database to understand patterns and trends within this population.



USING DATABASES FOR TRACKING

The process of monitoring or tracking data is critical for public health nurses who want to be able to see trends and note the implication of these trends. Public health nurses may have to track data from disparate systems in order to determine trends, such as a public health nurse having to join data found in birth certificate registries with census data in a county or smaller community. The tracking of data provides important evidence for the public health nurse to support decision making and effective planning. For example, public health nurses track Lyme disease and may note an increase in a particular county. The data initially alert the public health nurse to ask critical questions. Once the proper assessment is conducted to answer these questions and the cause of the increase in the diagnoses of Lyme disease made, appropriate interventions are planned and implemented, followed by evaluation.
The public health nurse continues to track and monitor the Lyme disease in the county to determine if their planned intervention was effective.

Vignette #2 describes one nurse’s experience in a home care setting that uses technology to track clients’ healthcare information. In addition, the vignette shows how data tracking can be used in billing, communication, and education.


Data Mining

Another important application of technology and nursing informatics for practice is data mining. In 1849, the gold rush in California brought people from all over the world to small towns in northern California, like Grass Valley. The gold mine established in Grass Valley is open to visitors today. Tourists can see how the various veins of gold were identified and then extracted from the earth to create wealth and improve lives. Likewise, the rich veins of data stored in databases can be extracted to show relationships and patterns to help us develop new information and knowledge. The data collected through surveillance processes can be “mined,” just as the veins of gold were mined, for any number of purposes to enhance and enrich lives in the public sphere. Data mining looks for patterns and relationships from large aggregate data sources. Data, however, have to be considered “clean” enough to be mined. Gold, when it was extracted, went through a chemical process to obtain the pure gold. The process used to clean data in preparation for effective data mining consists of “scrubbing” the data for errors that have the potential to skew any relationships or patterns. Cleansing the data, as it is called, means looking at the data for inconsistencies such as typographical errors, misspelled words, and multiple names for similar terms (e.g., “SOB” could mean “short of breath” or some other term). Abbreviations vary from institution to institution, and this can skew the data, making them difficult to use. Software packages exist to help scrub the data and remove the inconsistencies (Hebda et al., 2005).


McGonigle and Mastrian (2009) state that data mining “helps to identify patterns in aggregate data, gain insights, and ultimately discover and generate knowledge applicable to nursing science” (p. 148). Thede (2003) explains data mining as “the automated processes that permit the conversion of data to information and knowledge by finding hidden relationships within data” (p. 277). The use of data mining is a key concept in nursing informatics that has relevance to public health nursing. The challenge for nursing is to continue to refine and develop
a standardized language that will enable data to be coded in like formats. The data then may be later mined for patterns and relationships.


Information, Knowledge, and Wisdom

The practice of public health nursing can be viewed from the nursing informatics perspective of data, information, knowledge, and wisdom (ANA, 2008). Three areas of information science that the IOM (2003a) identifies include “data, information, and knowledge” (p. 126). Data become information as they are organized and “placed in context” in information systems (IOM, 2003a, p. 126). The IOM (2003a) explains that information and information systems are essential tools that public health agencies need to monitor a population’s health status and identify health hazards and risks. The information gained from these systems helps the public health nurse provide evidenced-based care to the individual, family, population, or community they serve.

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Sep 12, 2016 | Posted by in NURSING | Comments Off on Informatics in Public Health Nursing

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